ZipRecruiter

Log In

2

Assistant Remote Answering Service Jobs in Michigan

ForgeFit

Remote Customer Service Specialist

Detroit, MI · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ...

ForgeFit

Remote Customer Service Specialist

Warren, MI · On-site +1

$16 - $21.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ...

ForgeFit

Remote Customer Service Specialist

Warren, MI · Remote

$16 - $21.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ...

S&A Group

Customer Benefits Specialist (Remote)

Flint, MI · On-site +1

$50K - $65K/yr

... answering questions, explaining available options, and ensuring a professional client experience ... Explain service and benefit options clearly and professionally * Assist clients with account ...

Everlight Solar

Human Resources Assistant

Detroit, MI · Remote

$30K - $40K/yr

This is a FULLY REMOTE, full-time, entry level position. Must own a Mac computer and be fluent with ... Clerical functions such as taking detailed notes and answering phone calls * Screening applicants ...

next page

Showing results 1-20

All JobsAnswering Service JobsAssistant Remote Answering Service JobsAssistant Remote Answering Service Jobs in Michigan

Assistant Remote Answering Service information

What is the difference between Assistant Remote Answering Service vs Virtual Receptionist?

AspectAssistant Remote Answering ServiceVirtual Receptionist
CredentialsBasic communication skills, sometimes training providedCustomer service experience, sometimes certifications
Work EnvironmentRemote, often from homeRemote, often from home
Employer & Industry UsageUsed by small businesses, call centersUsed by professional offices, healthcare, legal firms
Primary RoleAnswering calls, taking messagesAnswering calls, scheduling, client communication

Assistant Remote Answering Services primarily focus on answering calls and message taking, often for small businesses or call centers. Virtual Receptionists typically handle a broader range of tasks like scheduling and client communication for professional offices. While both roles are remote and require strong communication skills, Virtual Receptionists often have more customer service experience and may handle more complex tasks.

What are the most commonly searched types of Remote Answering Service jobs in Michigan?

The most popular types of Remote Answering Service jobs in Michigan are:

What are popular job titles related to Assistant Remote Answering Service jobs in Michigan?

For Assistant Remote Answering Service jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Assistant Remote Answering Service jobs in Michigan look for?

The top searched job categories for Assistant Remote Answering Service jobs in Michigan are:

What cities in Michigan are hiring for Assistant Remote Answering Service jobs?

Cities in Michigan with the most Assistant Remote Answering Service job openings:

Assistant Remote Answering Service jobs near you
Infographic showing various Assistant Remote Answering Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Remote Customer Service Specialist

Detroit, MI • On-site, Remote

ForgeFit
See more jobs at ForgeFitexternal

$16.75 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply