Assistant Program Administrator Jobs in Tucson, AZ

General Summary: General responsibilities include keeping up with a high-volume patient shot clinic. You are also responsible for ensuring current records and general Allergy Clinic upkeep. This position will also require a good knowledge of insurance due to the high volume of patients and repeat patients.

Essential Job Responsibilities:

1. Administer various types of injections and know when each is necessary. i.e. “sub-Q, intra-muscular, intra-dermal, etc
2. .Allergy Related Duties (approximately 80% of time; may vary based upon volume and practice needs)
3. Mix and accurately prepare allergy antigen vials for injections. Perform monthly maintenance of serums and records; pull expired paperwork, insurances, etc.
4. Test and treat patients for allergy- related problems in a caring manner.
5. Allergy Administrative responsibilities, i.e., phone call and voicemail retrieval & documentation, allergy testing scheduling, benefits and eligibility verifications, referral and prior authorization requests, and follow-up. Responsible for accurately maintaining allergy supplies and inventories in a timely manner.
6. Responsible for weekly maintenance of allergy testing equipment  
7. Performs other related allergy duties as required.Administer shots by following the prescribed protocol, check shot record history, examine patient’s well-being, document allergy shot reaction, and dosage information appropriately in the chart, and start next patient on a timely basis without over-involving conversationally with the patient on anything more than a casual basis.
8. Ensures that all equipment in the exam room is clean and ensures proper function and set up prior to each patient encounter.
9. Ensures mixing and testing solutions are adequate.Checks emergency kit and crash cart (if applicable).
10. Cleans and restocks examining rooms for the day’s use.

Performs other related clinical duties as required

POSITION REQUIREMENTS:

• High school education or G.E.D. equivalent. 

• Completion of an accredited Medical Assistant program 

• One to two years of prior experience in a medical practice is preferred.

• One year of allergy technician experience is preferred.

• Possesses the sense of discipline to work in accordance with accepted clinical standards.

• Comply with all regulatory requirements, including OSHA, AAOA, and maintenance of clinical skills and certifications, etc.

• Be capable of dealing tactfully and effectively with patients, family members, other employees, and physicians.

• Accurate computer scheduling skills.

• Accute attention to detail

Performance Requirements:

Knowledge:

1. Knowledge of health care field and medical office protocols/procedures.
2. Knowledge of HIPAA Privacy and Security rules.
3. Knowledge of specific assisting tasks related to medical practice.
4. Knowledge of information that must be conveyed to patients and families.

Skills:

1. Skill in performing medical assistant tasks appropriately.
2. Skill in tact and diplomacy in interpersonal interactions.
3. Skill in understanding patient education needs by effectively sharing information with patients and families as directed by the physician.

Abilities:

1. Ability to work in a team based environment that places patient satisfaction as the primary focus for measuring success.
2. Ability to appropriately determine the urgency of a patient problem and communicate the information to the physician and/or management.
3. Ability to learn and retain information regarding patient care procedures.
4. Ability to multitask and handle various priorities in a flexible, rapidly changing environment.
5. Ability to effectively articulate information and respond to questions.
6. Ability to relate to and work well with a diverse community population.
7. Ability to work under pressure.
8. Ability to work cooperatively with other department staff.
9. Ability to project a pleasant and professional image.
10. Ability to plan, prioritize, and complete delegated tasks in an appropriate timeframe.
11. Ability to demonstrate compassion and caring in dealing with others.

Mental/Physical Requirements:  Variety of walking, standing, sitting, bending, twisting, and reaching.  Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc.  Occasional need to lift, carry and/or move up to 50 pounds.  Occasional stress from dealing with many patients and staff.