Assistant Practice Manager Jobs in Gary, IN (NOW HIRING)

PetVet Care Centers is dedicated to improving the lives of animals and people by delivering exceptional and compassionate veterinary care at every stage.

You will serve as a Specialty Medical Director at the Companion Animal Specialty and Emergency Hospital (CASE) in Crystal Lake, Illinois, providing high‑quality veterinary care and building relationships with clients and staff. The role requires residency training or board certification in Emergency and Critical Care, Small Animal Surgery, or Small Animal Internal Medicine. Leadership experience is preferred.

• Maintain a high quality of progressive veterinary care
  • Oversee and give directives regarding medical standards and quality of care
  • Set policies as they pertain to the practice of medicine
  • Work toward making various services work as one team
  • Recommend additions to the hospital inventory in conjunction with leadership
  • Budget for new equipment and provide cost estimates and ROI
  • See patients and handle clinical practice
  • Ensure positive communication with clients and staff, including proper transfer of patient care responsibilities
  • Review patient records for completeness and accuracy and use them to promote medical excellence
  • Appropriately manage controlled drugs
  • Approve requests for alternative drugs and supplies
  • Conduct regular doctor meetings
  • Perform other duties as assigned by the Manager
• Handle patient care problems, client complaints, and referral partner issues
• Manage veterinary, client, and board complaints and recommend resolutions
• Develop medical policies
• Assist in ensuring compliance with state veterinary medical practice act, OSHA, and AAHA standards
• Monitor DVM performance and production, providing coaching when appropriate
• Serve as a mentor and role model for all staff veterinarians
• Lead candidate interviews for potential DVMs
• Identify new service opportunities that do not currently exist in the hospital
• Own revenue and practice success by monitoring key performance indicators and working with the Hospital Manager to achieve positive results
• Help identify and plan for upcoming operational challenges and temporary solutions (locum)

• Veterinarian degree (DVM or VMD) from an accredited college or university
• 1‑year rotational internship (university or large referral practice)
• Completed a 3‑year, AVMA approved specialty in a clinical specialty
• Achieved board certification in the chosen specialty (ABVP, CCRP); note that acupuncture does not count as it does not require a 3‑year residency
• Current state veterinary license
• DEA registration
• Strong diagnostic and clinical skills
• Excellent surgical and dental skills
• Ability to work well in a team‑oriented environment
• Exceptional interpersonal and communication skills
• Commitment to providing compassionate and high‑quality veterinary care
• Effective communication with medical, hospital staff, and clients
• Client communication skills with rapport building and clear explanations
• Confidence and reassurance when dealing with stressed or suffering pets
• Physical abilities: some climbing, balancing, stooping, kneeling, crouching, crawling; ability to lift up to 50 pounds

• 3‑5 years of clinical experience post‑residency
• Exceptional written and verbal communication skills
• Excellent time‑management and delegation abilities
• Sound judgment and exemplary decision‑making skills
• Professionalism and courtesy in all interactions
• Well‑developed interpersonal skills

$180,000 — $250,000 USD

• Annual Medical Director stipend
• Signing, retention, and relocation packages up to $75,000
• Medical, dental, and vision insurance
• Paid parental leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team‑member pet discounts
• Emotional wellbeing support, including Calm app access and 24/7 EAP
• Continuing education stipends and career development resources
• Grant Circle – relief fund for personal hardship
• Local hospital culture supported by national resources

Case Hospital, Crystal Lake, Illinois. Located 50 miles northwest of Chicago, the area offers a modern small‑town charm.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V