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Assistant Operations Manager Jobs in Spring Hill, FL

ShyftOff

Operations Manager

Tampa, FL · On-site

As an Operations Manager you'll own delivery for assigned campaigns, translating client requirements into operational execution. You'll be the operational owner who ensures the right agents are in ...

Crunch Fitness

Operations Manager

Land O Lakes, FL · On-site

$30K - $45K/yr

Our Front Desk Manager is responsible for the successful operation of the front desk. This individual hires, trains, manages, and oversees the front desk staff to ensure members receive the highest ...

Facility Management Company

Be Seen First

Regional Operations Manager

Tampa, FL · On-site

$119K - $125K/yr

The Regional Operations Manager is responsible for the effective management of a client services operation. The position drives team engagement and client satisfaction to ensure achievement of all ...

UAB

OPERATIONS MANAGER-HSOM

Tampa, FL

$67K - $92K/yr

To ensure successful planning, management and analysis of clinical practice operations, academic ... Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX ...

EoS Fitness

District Operations Manager

Tampa, FL · On-site

Our District Operations Manager is responsible for overseeing the Service team and supporting day-to-day Operations tasks, including but not limited to people leadership, recruiting, inventory ...

EōS Fitness

District Operations Manager

Tampa, FL · On-site

$70K - $75K/yr

Our District Operations Manager is responsible for overseeing the Service team and supporting day ... Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered ...

RollShield LLC

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Construction Operations Manager

Clearwater, FL · On-site

$800 - $1.0K/wk

Construction Residential Operations Manager - Aluminum Patio, Sunrooms and Hurricane Shutters Company: RollShield, LLC Location: Clearwater, FL (On-Site) Employment Type: Full-Time RollShield is a ...

Deloitte

Deployment & Operations Manager

Tampa, FL · On-site

At least 8 years of professional experience in strategy, operations, and/or thought leadership project management * Demonstrated LSHC industry experience * Demonstrated ability to design an AI ...

BGIS

Senior Operations Manager

Tampa, FL · On-site

BGIS is looking for a Senior Operations Manager to join the team in Tampa, FL. BGIS is a leading provider of integrated real estate management services, including facilities management, project ...

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All JobsOperations JobsAssistant Operations Manager JobsAssistant Operations Manager Jobs in Spring Hill, FL

Assistant Operations Manager information

See Spring Hill, FL salary details

$23.8K

$49.3K

$92.1K

How much do assistant operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for assistant operations manager in Spring Hill, FL is $49,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,400.00 and $56,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by assistant operations managers, and how can they be effectively addressed?

Assistant Operations Managers often encounter challenges such as coordinating cross-departmental communication, managing competing priorities, and ensuring operational efficiency under tight deadlines. Effective strategies include maintaining clear communication channels with both frontline staff and upper management, using project management tools to track progress, and being adaptable to shifting business needs. Building strong relationships within the team and proactively identifying process improvements can also help mitigate these challenges and contribute to overall organizational success.

What is an assistant operations manager?

Assistant Operations Managers support the Operations Manager in overseeing the daily activities of a business or organization. They help coordinate staff, ensure efficient workflows, handle administrative tasks, and resolve operational issues. Their goal is to maintain smooth operations, improve productivity, and support the implementation of company policies. Assistant Operations Managers often serve as a bridge between upper management and frontline employees, ensuring effective communication and execution of business strategies.

How much do assistant operations managers make in the US?

Assistant operations managers in the US typically earn an average salary of around $50,000 to $70,000 per year, depending on experience, industry, and location. They often have responsibilities such as overseeing daily operations, coordinating teams, and implementing process improvements.

How much do assistant operations managers make?

Assistant operations managers in the US typically earn between $45,000 and $70,000 annually, depending on experience, industry, and location. They often require strong organizational and leadership skills and may oversee daily operations, staff, and process improvements.

What does an assistant operations manager do?

As an assistant operations manager, you perform a variety of duties related to the daily administrative operations of a business or organization. Your job may include training new staff, helping the operations manager develop a budget, ensuring that employees adhere to all health and safety codes, and improving the efficiency and productivity of units and departments. Depending on your chosen industry, the qualifications and experience required to become an assistant operations manager may vary, but as with almost every field, an assistant managerial position may transition into a more senior management career.

What are the key skills and qualifications needed to thrive as an assistant operations manager, and why are they important?

To thrive as an Assistant Operations Manager, you need strong organizational, analytical, and leadership skills, often supported by a degree in business or a related field and relevant experience. Familiarity with enterprise resource planning (ERP) systems, project management tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and adaptability distinguish top performers in this role. These skills ensure efficient operations, effective team coordination, and the ability to respond proactively to challenges in a dynamic business environment.
More about Assistant Operations Manager jobs
What are the most commonly searched types of Operations Manager jobs in Spring Hill, FL? The most popular types of Operations Manager jobs in Spring Hill, FL are:
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What cities near Spring Hill, FL are hiring for Assistant Operations Manager jobs? Cities near Spring Hill, FL with the most Assistant Operations Manager job openings:
Assistant Operations Manager jobs near you

Operations Manager

ShyftOff

Tampa, FL • On-site

Full-time

Re-posted 23 days ago

Job description

About this role

At ShyftOff you'll sit at the center of our delivery engine. ShyftOff connects clients with flexible, high-quality US-based contact center talent on a platform that is designed to scale their workforce in just a few clicks. As an Operations Manager you'll own delivery for assigned campaigns, translating client requirements into operational execution. You'll be the operational owner who ensures the right agents are in the right seats, training resources enable quality, and operational signals are turned into timely, tactical decisions that protect SLA performance and margin.

What you'll own
  • End-to-end campaign delivery: own staffing outcomes, utilization, SLA compliance, margin, and day-to-day operational health for assigned accounts.
  • Agent matching & success: move agent 1099s through ShyftOff's pipeline and place the highest-quality agents on campaigns - balancing speed, fit, and quality to meet campaign demand.
  • WFM partnership: work closely with the Director of WFM to ensure shifts are picked up and intraday actions are taken so occupancy and adherence targets are achieved. You will own client-provided forecasting data to deliver perfect staffing.
  • Training & enablement oversight: ensure training materials and support resources (both ShyftOff and client-provided) are current, high-quality, and evolving. Keep client training up to date to satisfy agent performance requirements and maintains quality standards.
  • Quality & performance: own QA program inputs and outcomes - ensure QA frameworks, scorecards, and feedback loops are producing the quality required to meet client expectations.
  • Data-driven deployment: use data to interpret staffing accuracy, SLA compliance, occupancy, and other operational metrics - deploy and reallocate agent talent and resources to meet targets.
  • Platform partnership: partner with Product & Engineering to maintain platform efficiency and provide input for enhancements to WFM tools, QA platforms, knowledge management, and AI automation to improve productivity and reduce cost-to-serve.
  • Client partnership: run operational business reviews and proactively communicate delivery status, opportunities, and remediation plans to client stakeholders.
Client KPIs you'll align to

Typical client KPIs you'll manage toward include: AHT, ASA, FCR, CSAT, NPS, occupancy, schedule adherence, shrinkage, forecast accuracy, and SLA compliance.

What success looks like in the first 3 months:
  • Staffing accuracy and agent pool health strong enough to meet client staffing targets.
  • SLA compliance at or above client targets.
  • Clear evidence that training and support resources produce consistent quality outcomes.
  • Measurable improvements in CSAT/FCR or other client KPIs through improved talent placement and QA alignment.
  • Playbooks and processes that make deployments repeatable and reduce time-to-stability for new campaigns.
You'll thrive here if you have
  • 5+ years in contact center / BPO operations, with direct ownership of contact center service delivery and/or client outcomes.
  • 3+ years managing and collaborating across teams that include team leads, QA analysts, WFM teams, and agents with measurable performance outcomes.
  • Deep familiarity with contact center KPIs (AHT, ASA, FCR, CSAT, NPS, occupancy, shrinkage, SLA compliance, etc).
  • Hands-on experience working with WFM teams and WFM tools.
  • Strong ability to critically review and improve client-provided training and support materials.
  • Strong operational instincts and the ability to turn data into tactical decisions about where to deploy agent talent.
  • Excellent stakeholder and client communication skills - you'll present operational realities and remediation plans to clients.
  • Advanced Excel skills (pivot tables, index-match, advanced formulas); analytics or SQL experience is a plus.
Nice to have
  • Familiarity with NICE, Verint, Genesys, Five9, Talkdesk, Kronos/UKG, or similar stacks.
  • Experience with QA frameworks, accreditation programs, or training program design.
  • Experience with AI/automation or knowledge management platforms.
Employment Type: FULL_TIME
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About ShyftOff

Sourced by ZipRecruiter

Industry

Strategic planning consulting services

Company size

1 - 10 Employees

Headquarters location

Tampa, FL, US

Year founded

2020

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