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Assistant Ombudsman Jobs in Raleigh, NC (NOW HIRING)

Serve as a mediator to assist residents in addressing community conflicts when they arise ... Student Ombuds. * Respond to emergencies and providing leadership in crisis situations ...

Assistant Ombudsman information

See Raleigh, NC salary details

$20.3K

$41.6K

$73.5K

How much do assistant ombudsman jobs pay per year?

As of Jun 14, 2026, the average yearly pay for assistant ombudsman in Raleigh, NC is $41,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,830.00 and $45,912.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant Ombudsman, and why are they important?

To thrive as an Assistant Ombudsman, you need a strong background in conflict resolution, investigative techniques, and a relevant degree such as law, public administration, or a related field. Familiarity with case management systems, legal research databases, and documentation tools is typically required. Exceptional interpersonal skills, impartiality, and the ability to communicate complex information clearly help someone excel in this role. These skills enable fair, thorough, and efficient handling of complaints, fostering trust and accountability within organizations or public services.

What is the difference between Assistant Ombudsman vs Complaint Investigator?

AspectAssistant OmbudsmanComplaint Investigator
Required CredentialsRelevant degrees, certifications in dispute resolution or public administrationSimilar credentials, often with focus on investigative training
Work EnvironmentPublic agencies, non-profits, organizations handling disputesGovernment agencies, regulatory bodies, or private organizations
Employer & IndustryPublic sector, consumer rights, dispute resolutionGovernment, legal, or compliance sectors
Search & Comparison IntentUnderstanding roles in dispute resolution, public serviceInvestigative processes, complaint handling

The Assistant Ombudsman and Complaint Investigator roles share similarities in credentials and work environments, often within public or regulatory sectors. While the Assistant Ombudsman focuses on mediating disputes and advocating for fairness, Complaint Investigators primarily gather facts and assess complaints. Both positions require investigative skills and knowledge of administrative procedures, but their specific responsibilities and scope differ based on organizational needs.

What are some common challenges faced by Assistant Ombudsmen when handling complaints and how are they addressed?

Assistant Ombudsmen often encounter challenges such as managing high caseloads, handling sensitive or emotionally charged complaints, and maintaining impartiality while investigating issues. To address these challenges, they rely on strong communication and conflict resolution skills, adhere strictly to confidentiality protocols, and seek guidance from senior Ombudsmen when facing particularly complex cases. Regular training and peer discussions also help Assistant Ombudsmen stay effective and maintain high professional standards.

What are Assistant Ombudsmen?

Assistant Ombudsmen are professionals who support the work of an Ombudsman by helping to investigate and resolve complaints from the public about government agencies, organizations, or services. They gather facts, conduct interviews, review documents, and help ensure that complaints are handled fairly and impartially. Assistant Ombudsmen often communicate findings to both complainants and the entities involved, aiming to facilitate solutions and improve processes. Their role is crucial in promoting transparency, accountability, and trust in public administration.
What are the most commonly searched types of Ombudsman jobs in Raleigh, NC? The most popular types of Ombudsman jobs in Raleigh, NC are:
What are popular job titles related to Assistant Ombudsman jobs in Raleigh, NC? For Assistant Ombudsman jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Assistant Ombudsman jobs in Raleigh, NC look for? The top searched job categories for Assistant Ombudsman jobs in Raleigh, NC are:
Infographic showing various Assistant Ombudsman job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,627 per year, or $20 per hour.
Research Administrative Coordinator II, Orthopedic Surgery

Research Administrative Coordinator II, Orthopedic Surgery

Advocate Aurora Health

Wake Forest, NC • On-site

$30.70 - $46.05/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Advocate Aurora Health rating

7.6

Company rating: 7.6 out of 10

Based on 767 frontline employees who took The Breakroom Quiz

187th of 872 rated healthcare providers


Job description

Department:
37403 Wake Forest University Health Sciences - Surgery: Orthopedics
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Full time, in person
Pay Range
$30.70 - $46.05
JOB SUMMARY
Provide departmental faculty with administrative support to facilitate timely grant submission and subsequent post award management for research endeavors. The incumbent will serve as both the ombudsman and liaison to the Office of Sponsored Programs to ensure better support and coordination of all facets of pre and post award services. This position will provide supervision of all day-to-day research activities included below and will make staff recommendations to Business Administrator to address increased demand. In addition, the incumbent will assist in the distribution and assignment of work load as appropriate.
EDUCATION / EXPERIENCE
Bachelor's degree in a related field or equivalent education and/or experience
Four years' experience with grant application preparation and/or management of grant budgets
SKILLS AND QUALIFICATIONS:
  • Excellent interpersonal skills
  • Ability to deal effectively with faculty, staff, and external sponsors
  • Excellent oral and written communication skills
  • Computer literacy
  • Supervisory experience

ESSENTIAL FUNCTIONS:
Pre-Award:
Support faculty research interests and expertise by identifying appropriate potential sponsors and programs, communicating funding opportunity information to faculty by tracking information via computerized and written sources, and facilitating collaboration across faculty within the department. Facilitate grant and/or contract submission by providing training and guidance to Faculty members and department administrators. This includes preparation of applications, institutional requirements, and administrative processes as well as providing examples of various types of grant applications to investigators. Obtain and review guidelines for requests for proposals and requests for applications to recruit and assist faculty applications; electronically submit applications to extramural funding agencies; finalize proposal submissions and better ensure completeness, adherence to sponsor and institutional requirements and appropriateness of information prior to submission to OSP. Work with the Business Administrator and departmental Faculty to create better awareness of funding opportunities and submission deadlines; process grants to the OSP.
Project Development/Proposal Submission:
Assist faculty in obtaining and coordinating proposal components from various participants when multi-investigator awards are submitted. Together with BA and faculty create grant budgets from investigator outlines; prepare and assemble supporting documents to assist PI in writing of budget justification. Create, coordinate and review subcontract grant applications; coordinate negotiation correspondence with management prior to transmittal of contact. Review and recommend approval of draft negotiation correspondences associated with basic research agreements. Facilitate communications to departments by participating in training sessions and preparing information for institutional publications related to research. Under general supervision, act as a liaison for the department to the Office of Sponsored Programs and extramural funding agencies for contract and grant applications.
Post-Award Management:
Prepare re-budgeting requests. Compile and prepare financial progress reports. Arrange for and document the acquisition of equipment. Function as liaison to the OSP to assist with coordination of sponsor updates of grant information. Coordinate time and effort information. Prepare and approve personnel actions related to projects. Oversee HR transactions for grant accounts and ensure salaries are posted correctly Track research time and effort. Prepare and submit requests for labor distribution changes for personnel related to extramurally funded projects.
Compliance Management:
Help prepare ACUC, IRB, radiation safety, biosafety and other regulatory documents with investigators. Review submission of protocols and grants sent to the Office of Research Monitor and advise faculty on regulatory changes. Orient new researchers to the Department and WFUHS procedures. Perform other related duties incidental to the work described herein.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

What Advocate Aurora Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Advocate Health

Sourced by ZipRecruiter

Advocate Healthcare, based in Oak Lawn, Illinois, United States, is a leading figure in the health care industry. Accessible via their official website, 'advocatehealth.com', this organization provides a wide variety of medical services and treatment options. Founded in 1995 through a merger of Evangelical Health Systems Corporation and Lutheran General HealthSystem, Advocate Healthcare has grown exponentially over the years. Now, it operates more than 400 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, five Level I trauma centers, and three Level II trauma centers. Upholding their values of equality, compassion, excellence, partnership and stewardship, Advocate Healthcare's mission is centered on building lifelong relationships with patients by delivering the best health outcomes and highest level of service through an integrated approach to care and wellness.

Industry

Hospitals and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US