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Ncic Inmate Communications Jobs in Raleigh, NC (NOW HIRING)

UHealthSolutions Inc

Care Coordinator - Full Time

Butner, NC · On-site

$14.50 - $19.75/hr

Provide FCC Butner with access to inmate consultation notes, while ensuring patient confidentiality ... Possess strong verbal and written communication skills * Possess professional image and capability ...

UHealthSolutions, Inc.

Care Coordinator - Full Time

Butner, NC · On-site

$18 - $20/hr

Provide FCC Butner with access to inmate consultation notes, while ensuring patient confidentiality ... Possess strong verbal and written communication skills * Possess professional image and capability ...

Apply Early

All JobsNcic Inmate Communications JobsNcic Inmate Communications Jobs in Raleigh, NC

Ncic Inmate Communications information

See Raleigh, NC salary details

$39.9K

$83.5K

$141.4K

How much do ncic inmate communications jobs pay per year?

As of Jul 3, 2026, the average yearly pay for ncic inmate communications in Raleigh, NC is $83,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $94,800.00 per year, depending on experience, location, and employer.

How does NCIC inmate communication work?

NCIC inmate communication involves managing and facilitating communication between inmates and authorized contacts through monitored phone calls, emails, or messaging systems. As an NCIC Inmate Communications professional, you may oversee the operation of communication systems, ensure compliance with security protocols, and assist in resolving technical issues within correctional facilities.

What are the key skills and qualifications needed to thrive in the Ncic Inmate Communications position, and why are they important?

To thrive in an Ncic Inmate Communications role, you need strong customer service skills, attention to detail, and familiarity with correctional facility protocols, often complemented by experience in telecommunications or support roles. Proficiency with call monitoring systems, ticketing platforms, and knowledge of compliance regulations like FCC or correctional communications standards is beneficial. Excellent communication, problem-solving, and the ability to remain calm under pressure are valuable soft skills for this position. These abilities are essential for ensuring reliable, secure inmate communications while supporting facility operations and maintaining the required legal standards.

What jobs can you work in jail?

In jail, inmates can work in roles such as kitchen staff, janitorial services, laundry, or facility maintenance. These jobs often help inmates earn privileges or small wages and may require basic skills or training provided by the facility.

How much does NCIC inmate communication cost?

The cost of NCIC inmate communication varies depending on the facility and communication method used, such as phone calls or messaging services. Fees are typically set by the correctional institution and may include per-minute charges or service fees, often paid by the inmate or their family. It is advisable to check with the specific facility for detailed pricing information and available communication options.

Is NCIC inmate communications legit?

NCIC Inmate Communications is a legitimate service that provides communication solutions for correctional facilities, often involving phone and messaging systems. It is operated by established companies in the correctional technology industry and requires compliance with security and privacy standards.

What is a NCIC Inmate Communications job?

An NCIC Inmate Communications job typically involves managing and maintaining inmate communication systems, such as phone and messaging services, in correctional facilities. Employees may assist with account setup, troubleshoot issues, ensure compliance with regulations, and provide customer support for inmates and their families. The role requires technical knowledge, attention to security protocols, and strong communication skills.

What are the primary responsibilities and typical work environment for someone in an Ncic Inmate Communications position?

In an Ncic Inmate Communications role, your key responsibilities include managing inmate phone accounts, troubleshooting communication issues, ensuring compliance with all facility regulations, and providing support to both inmates and correctional staff. You may work in an office environment at a call center, remotely, or occasionally on-site at correctional facilities, depending on the company's operations. Collaboration with law enforcement, IT teams, and facility management is common, and you'll often need to adapt to evolving security protocols. The role can be fast-paced, requiring accuracy and discretion when handling sensitive information, which keeps your work both challenging and rewarding. Career growth is possible through advancement to supervisory or technical specialist positions as you gain experience and skills.

What are popular job titles related to Ncic Inmate Communications jobs in Raleigh, NC? For Ncic Inmate Communications jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Ncic Inmate Communications jobs in Raleigh, NC look for? The top searched job categories for Ncic Inmate Communications jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Ncic Inmate Communications jobs? Cities near Raleigh, NC with the most Ncic Inmate Communications job openings:
Ncic Inmate Communications jobs near you
Infographic showing various Ncic Inmate Communications job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $83,460 per year, or $40.1 per hour.
Care Coordinator - Full Time

Care Coordinator - Full Time

UHealthSolutions Inc

Butner, NC • On-site

$14.50 - $19.75/hr

Other

Posted 9 days ago

Job description

Care Coordinator (Full Time)
FEDERAL MEDICAL CENTER - BUTNER, NC
UHealthSolutions, Inc. (UHS) is seeking to hire a Care Coordinator to work within The Federal Medical Center in Butner, NC. FMC Butner is a United States federal prison in North Carolina for male inmates of all security levels who have special health needs. It is part of the Butner Federal Correctional Complex (FCC Butner) and is operated by the Federal Bureau of Prisons (BOP), a division of the United States Department of Justice. It is located near the Research Triangle area of Durham, Raleigh and Chapel Hill.
POSITION SUMMARY
The Care Coordinator is responsible for making and scheduling future patient appointments and providing professional customer service. The Care Coordinator is responsible for answering phone calls, re-scheduling patient appointments if needed, and triages phone calls as necessary.
Major Responsibilities:
  • Act as effective liaison between the Health Services Unit at FCC Butner, on-site specialists and community-based providers and hospital medical record departments
  • Provide FCC Butner with access to inmate consultation notes, while ensuring patient confidentiality is not compromised, in a timely manner. Retrieves transcribed medical consultations as necessary.
  • Schedule inmates for on-site clinics for post-follow-up care in coordination with FCC Butner approval
  • Book, coordinate and re-schedule patient appointments as needed based on urgency and next available appointment in accordance with BOP guidelines
  • Provide administrative support to facilitate each efficient operation of daily clinics
  • Complete and distribute physicians' daily schedule sheets for the following day
  • Complete monthly attendance calendar for all providers
  • Maintain and update current information on physician schedules ensuring that patients are scheduled properly.
  • Enters appointment information in both FCC Butner and UMMS' scheduling programs.
  • Attend staff meetings as required
  • Maintain strictest confidentiality; adheres to all HIPAA guidelines/regulations
  • Perform other similar and related duties as required or directed
Supervision Received:
Reports to Operations Manager
Education:
  • High school diploma or equivalent
Position Qualifications:
  • Minimum 2 years previous related experience
  • Previous experience in general office administrative duties - typing, letter writing, filing
  • Experience with word processing and computers
  • Familiar with medical terminology helpful
Professional Requirements:
  • Adheres to dress code; appearance is neat and clean.
  • Wears identification while on duty.
  • Ensures compliance with policies and procedures.
Required Skills:
  • Ability to work on own initiative and as part of a team
  • Good planning and organizational skills
  • Possess strong verbal and written communication skills
  • Possess professional image and capability to work with multiple departments
  • Ability to handle stressful and difficult situations in a calm and professional manner
  • Ability to prioritize needs and function independently
  • Ability to remain calm and poised under pressure
  • Detail-Oriented

Additional Information:
As a UHealthSolutions employee working at the Federal Bureau of Prisons, FCC Butner, you must comply not only with all of the policies, rules and regulations of UHealthSolutions, but also with all of the rules and regulations of the Federal Bureau of Prisons, FCC Butner. You will be trained in UHealthSolutions and Federal Bureau of Prisons, FCC Butner policies by UHealthSolutions and Federal Bureau of Prisons, FCC Butner, respectively. As a condition of employment, you must gain and maintain Federal Bureau of Prisons, FCC Butner approval for facility access. If at any time during your employment with UHealthSolutions, you have any questions or concerns with respect to any rule or regulation of UHealthSolutions and/or Federal Bureau of Prisons, FCC Butner, you must immediately speak with your supervisor.
Appointment is subject to satisfactory completion of urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.
Successful completion of the "Introduction to Correctional Techniques", three-week training course is required.
This position has been identified as test designated. Incumbents will be subject to urinalysis testing under the BOP Drug Free Workplace Plan.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. UHS reserves the right to modify position duties at any time, due to business necessity.
UHealthSolutions is an equal opportunity employer and encourages applications from individuals with varied experiences and backgrounds.
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