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Assistant Ombudsman Jobs in Rhode Island (NOW HIRING)

Assistant Ombudsman information

See Rhode Island salary details

$21K

$43K

$75.9K

How much do assistant ombudsman jobs pay per year?

As of Aug 18, 2026, the average yearly pay for assistant ombudsman in Rhode Island is $43,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,967.00 and $47,455.00 per year, depending on experience, location, and employer.

What is an assistant ombudsman?

Assistant Ombudsmen are professionals who support the work of an Ombudsman by helping to investigate and resolve complaints from the public about government agencies, organizations, or services. They gather facts, conduct interviews, review documents, and help ensure that complaints are handled fairly and impartially. Assistant Ombudsmen often communicate findings to both complainants and the entities involved, aiming to facilitate solutions and improve processes. Their role is crucial in promoting transparency, accountability, and trust in public administration.

What are the key skills and qualifications needed to thrive as an assistant ombudsman, and why are they important?

To thrive as an Assistant Ombudsman, you need a strong background in conflict resolution, investigative techniques, and a relevant degree such as law, public administration, or a related field. Familiarity with case management systems, legal research databases, and documentation tools is typically required. Exceptional interpersonal skills, impartiality, and the ability to communicate complex information clearly help someone excel in this role. These skills enable fair, thorough, and efficient handling of complaints, fostering trust and accountability within organizations or public services.

What are some common challenges faced by assistant ombudsmen when handling complaints and how are they addressed?

Assistant Ombudsmen often encounter challenges such as managing high caseloads, handling sensitive or emotionally charged complaints, and maintaining impartiality while investigating issues. To address these challenges, they rely on strong communication and conflict resolution skills, adhere strictly to confidentiality protocols, and seek guidance from senior Ombudsmen when facing particularly complex cases. Regular training and peer discussions also help Assistant Ombudsmen stay effective and maintain high professional standards.

What is the difference between Assistant Ombudsman vs Complaint Investigator?

AspectAssistant OmbudsmanComplaint Investigator
Required CredentialsRelevant degrees, certifications in dispute resolution or public administrationSimilar credentials, often with focus on investigative training
Work EnvironmentPublic agencies, non-profits, organizations handling disputesGovernment agencies, regulatory bodies, or private organizations
Employer & IndustryPublic sector, consumer rights, dispute resolutionGovernment, legal, or compliance sectors
Search & Comparison IntentUnderstanding roles in dispute resolution, public serviceInvestigative processes, complaint handling

The Assistant Ombudsman and Complaint Investigator roles share similarities in credentials and work environments, often within public or regulatory sectors. While the Assistant Ombudsman focuses on mediating disputes and advocating for fairness, Complaint Investigators primarily gather facts and assess complaints. Both positions require investigative skills and knowledge of administrative procedures, but their specific responsibilities and scope differ based on organizational needs.

What job categories do people searching Assistant Ombudsman jobs in Rhode Island look for?

The top searched job categories for Assistant Ombudsman jobs in Rhode Island are:

What cities in Rhode Island are hiring for Assistant Ombudsman jobs?

Cities in Rhode Island with the most Assistant Ombudsman job openings:

Infographic showing various Assistant Ombudsman job openings in Rhode Island as of August 2026, with employment types broken down into 56% Full Time, 30% Part Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,026 per year, or $20.7 per hour.

Legal Service Coordinator/ Legal Assistant Developer

22nd Century Technologies, Inc. (TSCTI)

Providence, RI • On-site

$25/hr

Other

Posted 7 days ago


Job description

Job Title: Legal Service Coordinator/ Legal Assistant Developer Pay rate: $25.00/hr on W2 without benefits Duration: 1 Years Schedule: 30 hours per week Description: OHA is seeking a Legal Assistance Developer to ensuring compliance with the Older Americans Act and other applicable federal and state laws while promoting equitable access to high-quality legal services for older adults, particularly those with the greatest economic and social need. The position develops and implements policies, manages statewide initiatives, monitors program performance, and identifies opportunities to strengthen legal assistance services and elder rights protections. Success in this role requires the ability to build and maintain collaborative relationships with legal services providers, courts, advocacy organizations, government agencies, and community partners. The LAD also leads public education and outreach efforts related to elder rights, abuse prevention, consumer protection, advance planning, and alternatives to guardianship. Preferred skills: Strong leadership and organizational skills. Experience in program administration, public policy, and strategic planning. Experience working with the aging network, legal services providers, or public sector agencies serving older adults. Have strong written and communication skills and able to present to diverse audiences. Demonstrate strong mastery of computer and technology skills, including Microsoft Office Suite products. Demonstrate leadership skills in outreach and collaboration. Ability to analyze and evaluate data to identify trends and opportunities. Familiar with understanding and applying local, state, and federal regulations in overseeing programs. Ability to multi-task, work independently, and as part of a team. Core Competencies: Elder Rights Advocacy Strategic Planning Legal Services Coordination Technical Assistance Regulatory Compliance To have the assigned responsibility to serve as the designated Legal Assistance Works under the supervision of OHA unit director. Resposibilities: To develop strategies to strengthen access to justice and legal services, advising agency leadership on emerging elder law issues, legal trends, and policy initiatives, and incorporating legal assistance priorities into the State Plan on Aging. To coordinate statewide legal assistance services funded under the OAA by promoting equitable access to legal services, prioritizing older adults with the greatest economic and social need, collaborating to improve service delivery and identify unmet legal needs, facilitating partnerships among legal services providers, advocacy organizations, courts, bar associations, and community-based organizations. To provide technical assistance, consultation, and training to: Adult Protective Services, legal assistance providers, Long-Term Care Ombudsman Programs, aging network partners, other service providers serving older adults. To promote education and access to legal and financial planning services that support informed decision-making, increase awareness of advance planning tools and less restrictive alternatives to guardianship, collaborate with stakeholders to expand access to resources that help older adults maintain autonomy and avoid unnecessary fiduciary proceedings. To develop and promote elder rights and consumer education initiatives that help older adults understand their rights, make informed decisions, access legal protections and benefits, maintain autonomy and self-determination, and increase awareness of abuse prevention, consumer protection, housing, health care decision-making, public benefits, and financial exploitation. To monitor statewide legal capacity, identify gaps and emerging legal issues affecting older adults, recommend program improvement, conduct data analysis and evaluation. To build collaborative relationships with state agencies, disability and Veterans organizations, and community partners. To do related work as required. Education: Such as may have been gained through; graduation from an accredited four-year college or university with a degree in the field of legal and/or human and social services, or a related field of study.. Experience: Five or more years of progressively responsible experience in elder law, legal services, aging policy, public administration, or a related field.