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Assistant Ombudsman Jobs in Florida (NOW HIRING)

Saul Ewing

Immigration Project Assistant

Miami, FL · On-site

$50K - $60K/yr

... Submit Ombudsman inquires (for the entire department) • Adding reminders to LLX on submitted ... Covers practice assistant when they are out and with overflow work • Translation of short ...

AECOM

Navy Client Account Manager

Jacksonville, FL · On-site +1

Make sure there are capture plans for all major pursuits. Assist with teaming and negotiating ... OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go ...

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Assistant Ombudsman information

See Florida salary details

$16.7K

$34.3K

$60.5K

How much do assistant ombudsman jobs pay per year?

As of Aug 12, 2026, the average yearly pay for assistant ombudsman in Florida is $34,306.00, according to ZipRecruiter salary data. Most workers in this role earn between $27,880.00 and $37,838.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an assistant ombudsman, and why are they important?

To thrive as an Assistant Ombudsman, you need a strong background in conflict resolution, investigative techniques, and a relevant degree such as law, public administration, or a related field. Familiarity with case management systems, legal research databases, and documentation tools is typically required. Exceptional interpersonal skills, impartiality, and the ability to communicate complex information clearly help someone excel in this role. These skills enable fair, thorough, and efficient handling of complaints, fostering trust and accountability within organizations or public services.

What is the difference between Assistant Ombudsman vs Complaint Investigator?

AspectAssistant OmbudsmanComplaint Investigator
Required CredentialsRelevant degrees, certifications in dispute resolution or public administrationSimilar credentials, often with focus on investigative training
Work EnvironmentPublic agencies, non-profits, organizations handling disputesGovernment agencies, regulatory bodies, or private organizations
Employer & IndustryPublic sector, consumer rights, dispute resolutionGovernment, legal, or compliance sectors
Search & Comparison IntentUnderstanding roles in dispute resolution, public serviceInvestigative processes, complaint handling

The Assistant Ombudsman and Complaint Investigator roles share similarities in credentials and work environments, often within public or regulatory sectors. While the Assistant Ombudsman focuses on mediating disputes and advocating for fairness, Complaint Investigators primarily gather facts and assess complaints. Both positions require investigative skills and knowledge of administrative procedures, but their specific responsibilities and scope differ based on organizational needs.

What are some common challenges faced by assistant ombudsmen when handling complaints and how are they addressed?

Assistant Ombudsmen often encounter challenges such as managing high caseloads, handling sensitive or emotionally charged complaints, and maintaining impartiality while investigating issues. To address these challenges, they rely on strong communication and conflict resolution skills, adhere strictly to confidentiality protocols, and seek guidance from senior Ombudsmen when facing particularly complex cases. Regular training and peer discussions also help Assistant Ombudsmen stay effective and maintain high professional standards.

What is an assistant ombudsman?

Assistant Ombudsmen are professionals who support the work of an Ombudsman by helping to investigate and resolve complaints from the public about government agencies, organizations, or services. They gather facts, conduct interviews, review documents, and help ensure that complaints are handled fairly and impartially. Assistant Ombudsmen often communicate findings to both complainants and the entities involved, aiming to facilitate solutions and improve processes. Their role is crucial in promoting transparency, accountability, and trust in public administration.
What are the most commonly searched types of Ombudsman jobs in Florida? The most popular types of Ombudsman jobs in Florida are:
What are popular job titles related to Assistant Ombudsman jobs in Florida? For Assistant Ombudsman jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Assistant Ombudsman jobs in Florida look for? The top searched job categories for Assistant Ombudsman jobs in Florida are:
What cities in Florida are hiring for Assistant Ombudsman jobs? Cities in Florida with the most Assistant Ombudsman job openings:
Assistant Ombudsman jobs near you

Immigration Project Assistant

Saul Ewing

Miami, FL • On-site

$50K - $60K/yr

Full-time

Posted 17 days ago

Job description

JOB TITLE: Immigration Project Assistant
OFFICE LOCATION: Miami
DEPARTMENT: Other Staff
REPORTS TO: Legal Support Supervisor
FLSA STATUS: Full-time/Non-Exempt
POSITION SUMMARY:
Saul Ewing is seeking a talented project assistant to assists its immigration practice group. The Project Assistant is a member of a practice support team and provides administrative support to practice group team members. Duties include assisting with creating and editing documents, filing, completing client/matter intake forms, submitting expenses, entering time, answering incoming calls, coordinating meetings, managing attorney's contacts, and maintaining calendars.
ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES:
• Maintain process checklists and questionnaire
• Verifying that all documents save on external drive(s) are added to iManage for cases working on
• Filing simple and complex inquiries with government and USCIS as needed (i.e. processing times, change of address, rescheduling appointments, fixing major USCIS errors) involving either phone calls with high level officers or simple online inquiries
• Contact USCIS for clients to obtain ADIT stamps, emergency travel documents, or emergency expedite requests on their pending applications.
• Adding reminders to LLX from inquires of government agencies or USCIS, if any
• Submit Ombudsman inquires (for the entire department)
• Adding reminders to LLX on submitted Ombudsman
• Sending documents secure mail to clients
• Tracking all cases filed with UPS/FEDEX (ensuring delivery) emailing confirmation page to attorneys/paralegals (paralegal to forward to client)
• Catalog files in storage for immigration department
• Available for assistance on projects as needed
• Maintain public access files for H1B cases, when needed
• Assisting paralegals with the completion of forms and case
• Work on assigned cases directly with the assigned attorney (billing time as needed)
• Review filings printed from other offices (DC and Chicago) for quality and give to OFS for final scan and attorney review.
• Update LLX case summary or entering case notes on cases working on
• Verifying that all documents save on external drive(s) are added to iManage for cases working on
• Covers practice assistant when they are out and with overflow work
• Translation of short documents from Spanish to English
KNOWLEDGE AND SKILLS REQUIRED:
• Able to manage competing priorities and meet deadlines
• Excellent written and oral communication skills
• Strong ability to communicate clearly and concisely, with tact and professionalism, in every medium of communication (in person, telephone, e-mail)
• Ability to complete assignments with minimal supervision
• Excellent time management, organization, and multitasking skills
• Detail oriented; excellent proofreading skills
• Demonstrates excellent client service skills
• Willingness to undertake additional responsibilities and assist others when needed
• Ability to be reliable, flexible and adaptable in a variety of situations
• Able to work as a team with attorneys and staff
• Courteous and professional demeanor
EDUCATION AND EXPERIENCE REQUIREMENTS:
• High School diploma or GED
• Minimum of 1 year working within an administrative immigration position
• Familiarity with legal documents and immigration terminology
• Bilingual in English and Spanish required (speaking/writing)
• Proficiency in Microsoft Office Suite
• Familiarity with LawLogics (LLX) program a plus
ADDITIONAL INFORMATION:
• Individual in this position will provide additional assistance and support as directed by their supervisor
• Periodic overtime may be required
• This job description is subject to change at any time
PAY TYPE:
• HOURLY
COMPENSATION:
The pay for this position will be determined based on relevant skills, experience, education, external market data, internal equity, and other job-related factors. The anticipated range for this role is $50,000 - $60,000 annually

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