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Assistant Membership Director Jobs (NOW HIRING)

ClubCorp

Membership Sales Director

Seal Beach, CA · On-site

$100K - $102K/yr

Membership Director at Old Ranch Country Club | Premier Golf in Seal Beach, CA Ready to join a ... * Assist the membership department manage expenses and monitor contra revenue to optimize ...

YMCA

Senior Director of Membership

Oakland, CA · On-site

$38.46 - $45.67/hr

The Downtown Oakland YMCA is seeking a Senior Director of Membership to join a high-performing ... Effectively resolve member questions and complaints. * Assist in YMCA fund raising activities and ...

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How much do assistant membership director jobs pay per year?

As of Jul 15, 2026, the average yearly pay for assistant membership director in the United States is $71,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $89,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant Membership Director, and why are they important?

To thrive as an Assistant Membership Director, you need strong organizational, customer service, and sales skills, often supported by a bachelor's degree in business, hospitality, or a related field. Proficiency with membership management software, CRM systems, and data analysis tools is commonly required. Outstanding interpersonal communication, problem-solving abilities, and attention to detail help you build strong member relationships and support team goals. These skills are crucial for driving member engagement, facilitating renewals, and ensuring the smooth operation of membership programs.

What are Assistant Membership Directors?

Assistant Membership Directors are professionals who support the management and growth of an organization's membership program. They assist in recruiting new members, retaining existing ones, and handling member communications and events. Their responsibilities often include processing applications, answering member inquiries, maintaining membership records, and helping to develop strategies to increase membership engagement. They typically work under the Membership Director and may supervise membership staff or volunteers. This role is common in associations, clubs, nonprofits, and fitness centers.

What is the difference between Assistant Membership Director vs Membership Coordinator?

AspectAssistant Membership DirectorMembership Coordinator
ResponsibilitiesSupports membership growth, assists with strategy, manages member relationsHandles member inquiries, processes memberships, maintains member database
Required CredentialsOften requires experience in membership management, relevant certificationsTypically requires customer service skills, basic administrative experience
Work EnvironmentOffice setting, collaboration with leadershipOffice or event settings, direct member interaction

The Assistant Membership Director generally has broader responsibilities, including strategic planning and leadership support, while the Membership Coordinator focuses on day-to-day member interactions and administrative tasks. Both roles are essential for effective membership management but differ in scope and level of responsibility.

How does an Assistant Membership Director typically collaborate with other departments to enhance member engagement?

Assistant Membership Directors frequently work with marketing, events, and customer service teams to develop initiatives that boost member participation and satisfaction. They may coordinate joint campaigns, help plan member-exclusive events, and analyze feedback with other departments to improve the overall member experience. Strong communication and project management skills are essential, as the role often requires leading cross-functional meetings and ensuring alignment on membership goals.
What cities are hiring for Assistant Membership Director jobs? Cities with the most Assistant Membership Director job openings:
What are the most commonly searched types of Membership Director jobs? The most popular types of Membership Director jobs are:
What states have the most Assistant Membership Director jobs? States with the most job openings for Assistant Membership Director jobs include:
Assistant Membership Director jobs near you
Member Specialist - Full Time- West Suburban

Member Specialist - Full Time- West Suburban

YMCA of Greater Waukesha County

Wauwatosa, WI

$14 - $16/hr

Full-time

Posted 27 days ago

Job description

GENERAL FUNCTIONS

Under the direction of the Membership Director and in accordance with Association policies, the Member Specialist is a subject matter expert on the value of Y memberships and program options. The Member Specialist will use their knowledge of the Y to recruit, retain and engage members through impeccable service and accurate and timely processing of memberships and program registrations. This role is integral to contributing to a safe, welcoming, and engaging Y culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Use Listen First skills to effectively, and accurately, communicate membership and program information via phone, or face to face or email.
  2. Stay up-to-date and informed of membership information, new programs, events, Y offerings, and policies for all membership ages and interests.
  3. Accurately process all membership and program transactions as directed by the Association.
  4. Develop, maintain, enhance, and strengthen relationships with the YMCA of Greater Waukesha County members, program participants, and prospective members through delivery of member desk services which may include sales tours and other duties as assigned.
  5. Work with membership director and/or assistant membership director on various projects and assignments.
  6. Provide training, as directed, to member representatives.
  7. Provide unique and personalized experiences for all prospective and current members via thorough explanations of membership benefits and program opportunities. Increase member loyalty through consistent and personalized communication and ensuring follow-up to questions.
  8. Communicate with members at high risk to encourage their use of the facility through programs meeting their individual and family's interests and needs.
  9. Respond to customer and member needs. Contact appropriate YMCA staff when necessary.
  10. Provide documentation and tracking of sales process in CRM to ensure necessary information is recorded for relevant promotion and customer service.
  11. Responsible for strict adherence to all YMCA of Greater Waukesha County department policies and procedures related to safety, rules, and other regulations.
  12. Uphold the core values of the YMCA when working with people within the YMCA facilities and community.
  13. Perform all other duties as assigned by supervisor.

EDUCATION AND EXPERIENCE:

Must be a minimum of 18 years old and have a high school diploma or equivalent. Customer service experience including cash handling is preferred. This position requires enthusiastic, outgoing, and compassionate individuals with excellent interpersonal communication and problem-solving skills. Must have the ability to relate effectively to diverse groups of people. Must be self-motivated, demonstrate sound decision-making skills, require minimal supervision, and work well with members and staff. This position is frequently required to walk, climb, bend and stand for long periods of time.

EQUAL OPPORTUNITY EMPLOYER
THE YMCA WELCOMES A DIVERSE WORKFORCE

The Y: We're for youth development, healthy living and social responsibility

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