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Assistant Membership Director Jobs (NOW HIRING)

The Players Club

Director of Membership Sales

Omaha, NE · On-site

$100 - $125/hr

Director of Membership Sales The Director of Membership Sales is responsible for developing and ... Member satisfaction level. * Gross revenues. * Assist in the writing of all membership marketing ...

The Players Club

Director of Membership Sales

Omaha, NE · On-site

$100K - $125K/yr

Member satisfaction level. * Gross revenues. * Assist in the writing of all membership marketing ... direct your inquiries to Human Resources. Physical Requirements- Administrative/Office: This ...

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How much do assistant membership director jobs pay per year?

As of Aug 7, 2026, the average yearly pay for assistant membership director in the United States is $71,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $89,500.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as an assistant membership director?

To thrive as an Assistant Membership Director, you need strong organizational, customer service, and sales skills, often supported by a bachelor's degree in business, hospitality, or a related field. Proficiency with membership management software, CRM systems, and data analysis tools is commonly required. Outstanding interpersonal communication, problem-solving abilities, and attention to detail help you build strong member relationships and support team goals. These skills are crucial for driving member engagement, facilitating renewals, and ensuring the smooth operation of membership programs.

What is an assistant membership director?

Assistant Membership Directors are professionals who support the management and growth of an organization's membership program. They assist in recruiting new members, retaining existing ones, and handling member communications and events. Their responsibilities often include processing applications, answering member inquiries, maintaining membership records, and helping to develop strategies to increase membership engagement. They typically work under the Membership Director and may supervise membership staff or volunteers. This role is common in associations, clubs, nonprofits, and fitness centers.

What is the difference between Assistant Membership Director vs Membership Coordinator?

AspectAssistant Membership DirectorMembership Coordinator
ResponsibilitiesSupports membership growth, assists with strategy, manages member relationsHandles member inquiries, processes memberships, maintains member database
Required CredentialsOften requires experience in membership management, relevant certificationsTypically requires customer service skills, basic administrative experience
Work EnvironmentOffice setting, collaboration with leadershipOffice or event settings, direct member interaction

The Assistant Membership Director generally has broader responsibilities, including strategic planning and leadership support, while the Membership Coordinator focuses on day-to-day member interactions and administrative tasks. Both roles are essential for effective membership management but differ in scope and level of responsibility.

How does an assistant membership director typically collaborate with other departments to enhance member engagement?

Assistant Membership Directors frequently work with marketing, events, and customer service teams to develop initiatives that boost member participation and satisfaction. They may coordinate joint campaigns, help plan member-exclusive events, and analyze feedback with other departments to improve the overall member experience. Strong communication and project management skills are essential, as the role often requires leading cross-functional meetings and ensuring alignment on membership goals.
What cities are hiring for Assistant Membership Director jobs? Cities with the most Assistant Membership Director job openings:
What are the most commonly searched types of Membership Director jobs? The most popular types of Membership Director jobs are:
What states have the most Assistant Membership Director jobs? States with the most job openings for Assistant Membership Director jobs include:
Assistant Membership Director jobs near you

Membership Coordinator

Metropolitan YMCA of the Oranges Inc

Hamburg, NJ • On-site

$21 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Description

We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. As a growing, mission focused, and future-oriented association of YMCAs, the Metro YMCA of the Oranges has an exciting opportunity for a highly motivated, mission-driven, candidate to join our team.Under the general direction of the Membership Director, the Membership Coordinator is responsible for Welcome Center duties, including training and onboarding of new staff, connection for new members and engagement for all members. 

Requirements

   ESSENTIAL FUNCTIONS:

  • Maintain a friendly and professional environment of member service as priority one.
  • Provide a high level of service to prospective and current members in person, by telephone and via email.
  • Conduct Cause Driven tours for potential new members using a consultative approach, determining needs and offering solutions.
  • Execute the process for Staff onboarding.
  • Prepare and maintain accurate membership accounts, assist the Membership Director with membership changes, holds and cancellations.
  • Communicate effectively with all members, build and maintain relationships with the community, businesses, and organizations.
  • Ensure that staff understands and complies with all personnel and other policies.
  • Assist the Membership Director with staff scheduling and coverage.
  • As a member of the leadership staff, share responsibility for the administration of success for the overall Branch performance and help maintain a positive image for the YMCA.
  • Assist in organizing membership events at the YMCA (Member Appreciation, Open Houses, etc.) and coordinates registration, staffing and promotional items for community.
  • Serve as leader on duty in absence as director to ensure building safety and child protection by completing the hourly quick check. Troubleshoot member issues as needed. 
  • Participate in, support the Annual Campaign, and play a leadership role in the campaign efforts.
  • Participate in workshops, trainings and seminars that will enhance professional growth.
  • Carry out aspects of the current strategic plan applicable to position.
  • Participate in required Branch and Association-wide activities and events.
  • Participate on staff committees and quality teams as requested or necessary.
  • Articulate and model YMCA's four core values of Caring, Honesty, Respect and Responsibility.
  • Perform other job-related duties.


Qualifications/Requirements: 

  • BA/BS in Management, Marketing, Communications or related field or equivalent experience.
  • Minimum of 4 years of related experience in membership/customer service, sales and/or marketing.
  • Experience in staff supervision and leadership.
  • Knowledge of Membership practices and quality program development.
  • Excellent financial skills and ability to maintain confidential materials.
  • Excellent written and oral communication skills.
  • Superior interpersonal skills.
  • Strong time management and organizational skills.
  • Computer proficiency.
  • Ability to build relationships with community leaders in an effort to develop membership growth.
  • Ability to maintain professionalism and confidentiality at all times


Benefits: 


We offer a competitive compensation and benefits package, which includes medical, prescription, dental, and vision coverage. We also offer generous paid time off (PTO), paid sick leave, paid holidays, a legal plan, long-term disability, life insurance, 12% retirement benefits upon eligibility, a 403 (b) plan, an employee assistance program, professional development opportunities, Metro Y program discounts, and complimentary use of YMCA facilities. Full-time employees may be eligible for the Public Service Loan Forgiveness (PSLF) program. 




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