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Assistant Membership Director Jobs (NOW HIRING)

Membership Sales Director

Ashburn, VA · On-site

$130K - $150K/yr

Membership Director at Belmont Country Club | Premier Golf & Amenities in Ashburn, VA Ready to join ... * Assist the membership department manage expenses and monitor contra revenue to optimize ...

Membership Director at Oak Pointe Country Club | Brighton, MI | Invited Ready to join a dynamic ... * Assist the membership department manage expenses and monitor contra revenue to optimize ...

Membership Director at Oak Pointe Country Club | Brighton, MI | Invited Ready to join a dynamic ... * Assist the membership department manage expenses and monitor contra revenue to optimize ...

Membership Director at Ardea Country Club | Premier Golf, Raquet & Fitness Nestled in the East Lake ... * Assist the membership department manage expenses and monitor contra revenue to optimize ...

Membership Director at Hearthstone Country Club | Houston, TX | Invited Hearthstone Country Club is ... * Assist the membership department manage expenses and monitor contra revenue to optimize ...

Membership Director at Hawkstone Country Club | Gainesville, FL | Invited Quietly nestled in ... * Assist the membership department manage expenses and monitor contra revenue to optimize ...

Membership Director at The Clubs of Peachtree City & Newnan | Golf, Dining & Racquet Ready to join ... * Assist the membership department manage expenses and monitor contra revenue to optimize ...

Membership Director at Oak Pointe Country Club | Brighton, MI | Invited Ready to join a dynamic ... * Assist the membership department manage expenses and monitor contra revenue to optimize ...

Membership Director at Hearthstone Country Club | Houston, TX | Invited Hearthstone Country Club is ... * Assist the membership department manage expenses and monitor contra revenue to optimize ...

Membership Director at Belmont Country Club | Premier Golf & Amenities in Ashburn, VA Ready to join ... * Assist the membership department manage expenses and monitor contra revenue to optimize ...

Membership Sales Director

Ashburn, VA · On-site

$130K - $150K/yr

Membership Director at Belmont Country Club | Premier Golf & Amenities in Ashburn, VA Ready to join ... * Assist the membership department manage expenses and monitor contra revenue to optimize ...

Membership Director at Piedmont Club - Haymarket | Haymarket, VA | Invited Ready to join a dynamic ... * Assist the membership department manage expenses and monitor contra revenue to optimize ...

Membership Director at Ardea Country Club | Premier Golf, Raquet & Fitness Nestled in the East Lake ... * Assist the membership department manage expenses and monitor contra revenue to optimize ...

Membership Director at Countryside Country Club | Clearwater, FL | Invited Ready to join a dynamic ... * Assist the membership department manage expenses and monitor contra revenue to optimize ...

Membership Director at Hawkstone Country Club | Gainesville, FL | Invited Quietly nestled in ... * Assist the membership department manage expenses and monitor contra revenue to optimize ...

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Assistant Membership Director information

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$25K

$72K

$147K

How much do assistant membership director jobs pay per year?

As of Jun 15, 2026, the average yearly pay for assistant membership director in the United States is $71,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $89,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant Membership Director, and why are they important?

To thrive as an Assistant Membership Director, you need strong organizational, customer service, and sales skills, often supported by a bachelor's degree in business, hospitality, or a related field. Proficiency with membership management software, CRM systems, and data analysis tools is commonly required. Outstanding interpersonal communication, problem-solving abilities, and attention to detail help you build strong member relationships and support team goals. These skills are crucial for driving member engagement, facilitating renewals, and ensuring the smooth operation of membership programs.

What are Assistant Membership Directors?

Assistant Membership Directors are professionals who support the management and growth of an organization's membership program. They assist in recruiting new members, retaining existing ones, and handling member communications and events. Their responsibilities often include processing applications, answering member inquiries, maintaining membership records, and helping to develop strategies to increase membership engagement. They typically work under the Membership Director and may supervise membership staff or volunteers. This role is common in associations, clubs, nonprofits, and fitness centers.

What is the difference between Assistant Membership Director vs Membership Coordinator?

AspectAssistant Membership DirectorMembership Coordinator
ResponsibilitiesSupports membership growth, assists with strategy, manages member relationsHandles member inquiries, processes memberships, maintains member database
Required CredentialsOften requires experience in membership management, relevant certificationsTypically requires customer service skills, basic administrative experience
Work EnvironmentOffice setting, collaboration with leadershipOffice or event settings, direct member interaction

The Assistant Membership Director generally has broader responsibilities, including strategic planning and leadership support, while the Membership Coordinator focuses on day-to-day member interactions and administrative tasks. Both roles are essential for effective membership management but differ in scope and level of responsibility.

How does an Assistant Membership Director typically collaborate with other departments to enhance member engagement?

Assistant Membership Directors frequently work with marketing, events, and customer service teams to develop initiatives that boost member participation and satisfaction. They may coordinate joint campaigns, help plan member-exclusive events, and analyze feedback with other departments to improve the overall member experience. Strong communication and project management skills are essential, as the role often requires leading cross-functional meetings and ensuring alignment on membership goals.
What cities are hiring for Assistant Membership Director jobs? Cities with the most Assistant Membership Director job openings:
What are the most commonly searched types of Membership Director jobs? The most popular types of Membership Director jobs are:
What states have the most Assistant Membership Director jobs? States with the most job openings for Assistant Membership Director jobs include:

$43K - $47K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

The Membership Director will oversee the day-to-day operations of Membership Services by ensuring a welcoming environment for all. This position is also responsible for providing for the general operations of the office, and maintaining all pertinent records, including, but not limited to all Human Resource records, certifications, etc., assuring proper procedures between the branch and the Metro accounting and payroll functions. In addition, every position in the YMCA of Greater Montgomery is responsible for upholding our mission by modeling behaviors that exemplify caring, honesty, respect and responsibility.
ESSENTIAL FUNCTIONS:
  1. Develop and achieve branch monthly sales goals for member growth and retention.
  2. Recruit, hire, train, supervise, develop, and schedule all employees within your department, including Group Exercise Instructors and Child Watch staff.
  3. Responsible for processing all membership paperwork including applications, bank drafts, change forms, cancellations, NSF’s, refunds, renewal letters, expired credit card letters, and filing.
  4. Work closely with the Branch Executive to develop and implement annual membership sales and service goals.
  5. Ensure proper onboarding and ongoing training for Membership staff to support member experience, service expectations, and YMCA standards.
  6. Work with local business partners to grow the corporate membership program within the service area.
  7. Closely monitor monthly and annual membership statistics and produce reports needed for staff and volunteer boards and committees.
  8. Work directly with the Membership Cabinet and attend monthly meetings.
  9. Coordinate Member Appreciation Days in conjunction with dates that work best for the branch.
  10. Coordinate the YMCA’s overall efforts to contact all new members and to get new members involved in programs, groups, clubs, events, etc.
  11. Play an active role in the annual campaign, recruiting campaigners and serving where needed on planning committees.
  12. Lead staff meetings to keep Member Services staff advised and informed of all membership amp; program offerings, class scheduling, membership changes, policies, etc.
  13. Develop your department’s annual budget; monitor and make adjustments as needed.
  14. Complete and approve payroll for your department as outlined in the payroll guidelines.
  15. Conduct annual performance reviews on all employees within your department.
  16. Maintain financial records for branch including but not limited to balancing daily receipts, deposit of income and petty cash.
  17. Responsible for maintaining accurate payroll and personnel records for the branch.
  18. Responsible for auditing of membership and program data.
  19. Maintain adequate inventory of office supplies and assist with ordering of other department supplies.
  20. Responsible for the program finances, including Swim Team, Goodtimes, Preschool, Youth Sports, and Membership.
  21. Responsible for Aged Receivables and collections.
  22. Assist the Membership Connector.
  23. Cover shifts at the front desk as required.
  24. Oversee Group Exercise programming including instructor performance, class schedules, class attendance tracking, and program quality.
  25. Oversee Child Watch operations, ensuring safety, staffing, parent communication, and quality member experience.
  26. Support mission, board, and branch communication needs as assigned by the Executive Director
  27. Support wellness services including conducting or coordinating wellness orientations, assisting with membership onboarding, and ensuring smooth transition into programs.
  28. Lead and participate in community engagement efforts to strengthen community partnerships, promote YMCA programs and services, and enhance visibility within the service area.
  29. Other duties as assigned by the Executive Director.
LEADERSHIP COMPENTENCIES:
  • Change Leadership: Facilitates, co-creates, and implements equitable change for the good of the organization and/or community.
  • Engaging Community: Builds bridges with others in the community to ensure the Y’s work is community focused and welcoming of all, providing community benefit.
  • Philanthropy: Secures resources and support to advance the Y’s work.
  • Volunteerism: Engages volunteers and promotes social responsibility at all levels of the organization.
  • Collaboration: Creates sustainable relationships within the Y and with other organizations in service to the community.
  • Communication amp; Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause.
  • Inclusion: Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence.
  • Critical Thinking amp; Decision Making: Makes informed decisions based on logic, data, and sound judgment.
  • Fiscal Management: Manages the Y’s resources responsibly and sustains the Y’s nonprofit business model.
  • Functional Expertise: Executes superior technical skills for the role.
  • Innovation: Creates and implements new and relevant approaches and activities that improve and expand the Y’s work and impact in the community.
  • Program/Project Management: Ensures program or project goals are met and intended impact occurs.
  • Developing Self amp; Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential.
  • Emotional Maturity: Demonstrates ability to understand and manage emotions effectively in all situations
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
  • Bachelor’s degree in a related field or minimum three years of YMCA or customer service experience
  • Strong Computer Skills
  • Must be highly organized and detail oriented.
  • Experience in membership sales and/or marketing. Ability to develop both proven and innovative programs to achieve sales and service goals.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community while articulating the YMCA’s purpose and mission and demonstrating the YMCA’s character values.
  • Listen First Training
  • Excellent cash handling skills
  • Excellent human relation skills and an ability to maintain positive communication with staff and members.
  • Ability to address and make solid decisions in emergency situations.
  • High level of confidentiality
  • Excellent verbal and written communication skills including telephone etiquette.
  • Current CPR/First Aid Certification or within 30 days of hire
  • Ability to respond to safety and emergency situations.
BENEFITS INCLUDE:
  • Health, dental and vision coverage
  • 12% YMCA paid retirement upon eligibility
  • Life insurance, short- and long-term disability and ADD – 100% YMCA paid
  • Generous PTO policy
  • 8 Company paid holidays
  • YMCA Family membership
  • Tuition Discount at Troy University
The YMCA of Greater Montgomery is proud to be an equal opportunity employer. Employment is subject to a background check.