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Assistant Manager Manager Jobs in Boston, MA (NOW HIRING)

Dunkin

Assistant Manager

Kingston, MA · On-site

Our Assistant Managers help keep the team moving, motivated, and ready to create positive guest experiences all day long. You'll work opposite the Restaurant Manager's shifts to ensure smooth ...

Dunkin

Assistant Manager

Quincy, MA · On-site

Our Assistant Managers help keep the team moving, motivated, and ready to create positive guest experiences all day long. You'll work opposite the Restaurant Manager's shifts to ensure smooth ...

Wayback Burgers

Assistant Manager

Westborough, MA · On-site

$45K - $55K/yr

Our assistant manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and ...

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Assistant Manager Manager information

What is the difference between Assistant Manager Manager vs Supervisor?

AspectAssistant Manager ManagerSupervisor
Required CredentialsTypically a bachelor's degree, management certifications often preferredHigh school diploma or equivalent, some roles may require specific training
Work EnvironmentOversees multiple teams or departments, involved in strategic planningManages daily operations of a specific team or shift
Employer & Industry UsageCommon in retail, hospitality, and corporate sectorsUsed across various industries for frontline team management

The Assistant Manager Manager generally holds a higher-level role with broader responsibilities, including strategic oversight, whereas a Supervisor focuses on direct team supervision and daily task management. Both roles are essential for organizational operations but differ in scope and authority.

What are some common challenges assistant managers face when balancing team leadership and operational responsibilities?

Assistant Managers often juggle overseeing daily operations while also providing support and guidance to their team members. One common challenge is managing time effectively to ensure both administrative tasks and team needs are addressed. Additionally, Assistant Managers must navigate conflict resolution and motivate employees, all while meeting performance targets. Strong communication and organizational skills can help balance these duties and foster a positive work environment.

What are the key skills and qualifications needed to thrive as an assistant manager, and why are they important?

To thrive as an Assistant Manager, you need strong leadership, organizational, and problem-solving skills, often supported by a degree in business or related field and relevant work experience. Familiarity with point-of-sale (POS) systems, scheduling software, and inventory management tools is commonly required. Excellent communication, adaptability, and conflict resolution abilities help you effectively manage teams and customer interactions. These skills are crucial for ensuring efficient operations, meeting business goals, and maintaining a productive work environment.

What is an assistant manager manager?

Assistant Manager Managers are professionals who typically supervise assistant managers and help oversee the daily operations of a business or department. They act as a bridge between upper management and assistant managers, ensuring company policies are implemented and operational goals are met. Their responsibilities often include staff training, performance evaluations, and problem-solving to improve efficiency. This role requires strong leadership, communication, and organizational skills to effectively manage both people and processes.
What are popular job titles related to Assistant Manager Manager jobs in Boston, MA? For Assistant Manager Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Assistant Manager Manager jobs in Boston, MA look for? The top searched job categories for Assistant Manager Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Assistant Manager Manager jobs? Cities near Boston, MA with the most Assistant Manager Manager job openings:
Assistant Manager Manager jobs near you
Infographic showing various Assistant Manager Manager job openings in Boston, MA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Assistant Manager

Dunkin

Kingston, MA • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 24 days ago

Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,230 frontline employees who took The Breakroom Quiz

78th of 106 rated fast food restaurants

Job description

Lead by Example as a Dunkin' Assistant Manager

Great teams don't just happen - they're built by leaders who bring energy, positivity, and support every shift. That's what being a Dunkin' Assistant Manager is all about!

Our Assistant Managers help keep the team moving, motivated, and ready to create positive guest experiences all day long. You'll work opposite the Restaurant Manager's shifts to ensure smooth operations, high energy, and memorable service. Most importantly, you'll lead by example and support your crew - building the kind of culture where people want to work and guests love to visit.

What You'll Do

  • Lead by Example - Set the tone through your actions, work ethic, and attitude

  • Support Your Team - Coach, motivate, and lift others up to succeed

  • Create Great Vibes - Build a positive culture where guests feel valued and crew feel appreciated

  • Drive Results - Support store goals through sales, cost control, and local marketing

  • Run the Shift - Manage staffing, inventory, cash handling, and store systems with accuracy

  • Partner with the Restaurant Manager - Work opposite them to provide full leadership coverage

Why You'll Love It Here:

  • Competive Pay

  • Steady leadership schedule (work opposite the Restaurant Manager for balanced coverage)

  • Hands-on training and continuous leadership development

  • Real career growth (path to Restaurant Manager or District Manager)

Perks & Benefits:

  • Free shift meal (select menu items)

  • Discounted tuition at SNHU for you and your family

  • Paid Time Off

  • Medical and dental inurance options

  • Cash referral program

  • Recognition program

  • Community and charitable involvement

Career Growth Perks: Advance to Restaurant Manager and gain access to additional benefits such as a 401(k) Retirement Plan and expanded leadership opportunities.

Who We're Looking For:

  • Leaders who lead by example and support their team

  • Positive, high-energy role models who inspire others

  • At least 6 months of retail, restaurant, or hospitality management experience

  • Strong time management, attention to detail, and guest service skills

  • Must have a valid driver's license and reliable personal transportation

  • 18 years or older (or higher, per applicable law)

Bring your energy. Own the moment. Lead a team that loves what they do.


Please Note: You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, the franchisee will be your employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
  • Communication
  • Conflict Resolution
  • Time Management
  • Management Experience in Retail, Restaurant, or Hospitality
  • Problem Solving

What Dunkin' employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US

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