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Assistant Manager Manager Jobs in Boston, MA (NOW HIRING)

Our Assistant Managers help keep the team moving, motivated, and ready to create positive guest experiences all day long. You'll work opposite the Restaurant Manager's shifts to ensure smooth ...

Our assistant manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and ...

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Assistant Manager Manager information

Can an assistant manager become a manager?

An assistant manager can often advance to a manager position by gaining experience, demonstrating leadership skills, and sometimes completing relevant training or certifications. Promotion depends on the company's structure, performance, and available opportunities within the organization.

What is the difference between Assistant Manager Manager vs Supervisor?

AspectAssistant Manager ManagerSupervisor
Required CredentialsTypically a bachelor's degree, management certifications often preferredHigh school diploma or equivalent, some roles may require specific training
Work EnvironmentOversees multiple teams or departments, involved in strategic planningManages daily operations of a specific team or shift
Employer & Industry UsageCommon in retail, hospitality, and corporate sectorsUsed across various industries for frontline team management

The Assistant Manager Manager generally holds a higher-level role with broader responsibilities, including strategic oversight, whereas a Supervisor focuses on direct team supervision and daily task management. Both roles are essential for organizational operations but differ in scope and authority.

What is the highest salary for an assistant manager?

The highest salary for an assistant manager varies by industry and location but can reach up to $70,000 to $100,000 annually in some sectors and regions. Factors such as experience, company size, and additional responsibilities influence earning potential for this role.

What are some common challenges Assistant Managers face when balancing team leadership and operational responsibilities?

Assistant Managers often juggle overseeing daily operations while also providing support and guidance to their team members. One common challenge is managing time effectively to ensure both administrative tasks and team needs are addressed. Additionally, Assistant Managers must navigate conflict resolution and motivate employees, all while meeting performance targets. Strong communication and organizational skills can help balance these duties and foster a positive work environment.

Is an assistant manager the same as a manager?

An assistant manager is a subordinate role that supports the manager in overseeing daily operations, staff, and customer service. While they may have some decision-making authority, they typically do not have the full responsibilities or authority of a manager, who is ultimately responsible for the team's performance and strategic planning.

Which is higher assistant manager or manager?

A manager is generally a higher-level position than an assistant manager. The assistant manager supports the manager and may handle specific tasks or teams, but the manager has overall responsibility and authority within the organization. Career progression often involves moving from an assistant manager role to a manager role as experience and skills develop.

How much should an assistant manager be paid?

The average salary for an assistant manager varies by industry and location but typically ranges from $40,000 to $60,000 annually. Factors such as experience, certifications, and the size of the organization can influence compensation levels.

What are the key skills and qualifications needed to thrive as an Assistant Manager, and why are they important?

To thrive as an Assistant Manager, you need strong leadership, organizational, and problem-solving skills, often supported by a degree in business or related field and relevant work experience. Familiarity with point-of-sale (POS) systems, scheduling software, and inventory management tools is commonly required. Excellent communication, adaptability, and conflict resolution abilities help you effectively manage teams and customer interactions. These skills are crucial for ensuring efficient operations, meeting business goals, and maintaining a productive work environment.

Can an assistant manager become a manager?

An assistant manager can become a manager through experience, demonstrated leadership skills, and often by meeting company requirements such as training or certifications. Promotion typically depends on performance, availability of higher-level positions, and organizational policies.

What are Assistant Manager Managers?

Assistant Manager Managers are professionals who typically supervise assistant managers and help oversee the daily operations of a business or department. They act as a bridge between upper management and assistant managers, ensuring company policies are implemented and operational goals are met. Their responsibilities often include staff training, performance evaluations, and problem-solving to improve efficiency. This role requires strong leadership, communication, and organizational skills to effectively manage both people and processes.

Who is bigger, manager or assistant manager?

In most organizational structures, a manager holds a higher position than an assistant manager. The manager is responsible for overseeing the team or department, while the assistant manager supports the manager and may handle specific tasks or areas. The assistant manager typically reports to the manager and has less authority and decision-making power.
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Infographic showing various Assistant Manager Manager job openings in Boston, MA as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Assistant Manager

Dunkin

Quincy, MA • On-site

Other

Medical, Dental, Retirement, PTO

Re-posted 12 days ago


Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,224 frontline employees who took The Breakroom Quiz

76th of 106 rated fast food restaurants


Job description

Lead by Example as a Dunkin' Assistant Manager

Great teams don't just happen - they're built by leaders who bring energy, positivity, and support every shift. That's what being a Dunkin' Assistant Manager is all about!

Our Assistant Managers help keep the team moving, motivated, and ready to create positive guest experiences all day long. You'll work opposite the Restaurant Manager's shifts to ensure smooth operations, high energy, and memorable service. Most importantly, you'll lead by example and support your crew - building the kind of culture where people want to work and guests love to visit.


What You'll Do
  • Lead by Example - Set the tone through your actions, work ethic, and attitude

  • Support Your Team - Coach, motivate, and lift others up to succeed

  • Create Great Vibes - Build a positive culture where guests feel valued and crew feel appreciated

  • Drive Results - Support store goals through sales, cost control, and local marketing

  • Run the Shift - Manage staffing, inventory, cash handling, and store systems with accuracy

  • Partner with the Restaurant Manager - Work opposite them to provide full leadership coverage


Why You'll Love It Here:

  • Competive Pay

  • Steady leadership schedule (work opposite the Restaurant Manager for balanced coverage)

  • Hands-on training and continuous leadership development

  • Real career growth (path to Restaurant Manager or District Manager)


Perks & Benefits:

  • Free shift meal (select menu items)

  • Discounted tuition at SNHU for you and your family

  • Paid Time Off

  • Medical and dental inurance options

  • Cash referral program

  • Recognition program

  • Community and charitable involvement

Career Growth Perks: Advance to Restaurant Manager and gain access to additional benefits such as a 401(k) Retirement Plan and expanded leadership opportunities.


Who We're Looking For:

  • Leaders who lead by example and support their team

  • Positive, high-energy role models who inspire others

  • At least 6 months of retail, restaurant, or hospitality management experience

  • Strong time management, attention to detail, and guest service skills

  • Must have a valid driver's license and reliable personal transportation

  • 18 years or older (or higher, per applicable law)


Bring your energy. Own the moment. Lead a team that loves what they do.


Please Note: You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, the franchisee will be your employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
  • Communication
  • Conflict Resolution
  • Time Management
  • Management Experience in Retail, Restaurant, or Hospitality
  • Problem Solving

What Dunkin' employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Dunkin logo

About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US