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Assistant Key Performance Indicators Jobs (NOW HIRING)

Production Assistant

Crestwood, IL · On-site

$16.25 - $21/hr

The production assistant is responsible for facilitating jobs to the production team. The ... Key Performance Indicators * Consistently showing up for work on time and putting in extra time ...

Production Assistant

Crestwood, IL

$16.25 - $21/hr

Description The production assistant is responsible for facilitating jobs to the production team ... Key Performance Indicators * Consistently showing up for work on time and putting in extra time ...

... key performance indicators, and driving M&A and partnerships processes for a high-growth technology company with a unique, AI-powered product. You will assist in key strategic decisions, forecasts ...

Automatic Press Assistant

Crestwood, IL

$16.75 - $22/hr

Description The Automatic Press Assistant helps setup the automatic press, unloads garments, and ... Key Performance Indicators * Consistently showing up for work on time and putting in extra time ...

Automatic Press Assistant

Crestwood, IL · On-site

$16.75 - $22/hr

The Automatic Press Assistant helps setup the automatic press, unloads garments, and helps to clean ... Key Performance Indicators * Consistently showing up for work on time and putting in extra time ...

Bilingual Medical Assistant

Las Vegas, NV

$16.75 - $22/hr

Key Performance Indicators * Reach sales goals as set by Spa management Core Functions * Welcomes ... * Assist Provider with Sales of services and products * Be knowledgeable on all products and ...

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Assistant Key Performance Indicators information

What are the most commonly searched types of Key Performance Indicators jobs? The most popular types of Key Performance Indicators jobs are:

HVAC Home Service Customer Service

GAGNE HEATING & AC LLC

Alpharetta, GA

$25 - $30/hr

Full-time

PTO

Posted 12 days ago


Job description

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
  • Family Owner and operated - We are not Private Equity owned
Job Summary
Gagne Heating & AC is seeking an experienced Call Center Representative with home service experience to join our team. In this role, you will oversee our call center's daily operations and personnel, doing everything possible to maximize efficiency, lower overhead, and achieve company goals. Your responsibilities will include managing staff, developing key performance indicators, and tracking and reporting on productivity. This is NOT a remote position and candidate must live with cummuting distance to Alpharetta.
Responsibilities 
  • Train, and manage call center employees capable of providing excellent customer service
  • Oversee call center operations, making improvements to telephone skills and other procedures
  • Create goals and objectives for the call center and document performance using key performance indicators
  • Develop and implement policies and procedures that maximize productivity
  • Prepare and present reports on call center statistics to upper management
  • Must be goal driven and motiviated to constantly improve the call center
Qualifications
  • High school diploma/GED is required, college experience is preferred
  • Previous experience as a call center manager or in a similar managerial position
  • Service Titan or equivalent CRM experience preferred
  • Strong grasp of customer service metrics and key performance indicators in a call center setting 
  • Knowledge of budgeting, reporting, and basic financial analysis concepts
  • Highly skilled in Microsoft Office. 
  • Excellent verbal, written, and interpersonal communication skills