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Assistant Hybrid Jobs in Springfield, IL (NOW HIRING)

Farnsworth Group

Interior Associate II

Springfield, IL · Hybrid

$57K - $77K/yr

Springfield, IL What You'll Do: * Assist in the design and delivery of interior aspects of projects ... Hybrid Work Program Farnsworth Group appreciates that flexibility and work-life balance are ...

Farnsworth Group

Interior Associate II

Springfield, IL · On-site

$57K - $77K/yr

Springfield, IL What You'll Do: * Assist in the design and delivery of interior aspects of projects ... Hybrid Work Program Farnsworth Group appreciates that flexibility and work-life balance are ...

Humana

Care Coordinator

Springfield, IL · On-site

$19 - $25.75/hr

... needs. * Assist enrollee to remediate immediate and acute gaps in care and access. * Assist ... To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided ...

Humana

Care Coordinator

Taylorville, IL · On-site

$18.50 - $24.75/hr

... needs. * Assist enrollee to remediate immediate and acute gaps in care and access. * Assist ... To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided ...

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All JobsHybrid JobsAssistant Hybrid JobsAssistant Hybrid Jobs in Springfield, IL

Assistant Hybrid information

What is an assistant hybrid?

Assistant Hybrid jobs refer to administrative or support roles that combine both in-person and remote work responsibilities. Individuals in these positions typically provide assistance with tasks such as scheduling, correspondence, and project coordination, splitting their time between working at a physical office and working from home or another remote location. This hybrid approach offers flexibility and can improve work-life balance, while still maintaining necessary in-person collaboration. Assistant Hybrid roles are increasingly common as companies adopt flexible work policies.

What are the key skills and qualifications needed to thrive as an assistant hybrid?

To thrive as an Assistant Hybrid, you need excellent organizational skills, attention to detail, and proficiency in both administrative and digital tasks, often supported by a degree in business administration or a related field. Familiarity with office software (like Microsoft Office or Google Workspace), project management tools, and virtual communication platforms is typically required. Strong communication, adaptability, and problem-solving abilities make someone stand out in this position. These skills and qualities are crucial for efficiently handling diverse responsibilities and supporting teams in both in-person and remote environments.

How does the assistant hybrid role balance in-person and remote responsibilities, and what does a typical workweek look like?

As an Assistant Hybrid, your workweek typically includes a mix of on-site and remote tasks. You'll often handle administrative duties like scheduling, correspondence, and document management from home, while coming into the office for meetings, team collaboration, or tasks requiring physical presence. Flexibility and strong communication skills are important, as you’ll coordinate with both in-person and remote team members. This role requires adaptability to shifting priorities and comfort with digital collaboration tools.

What is the difference between Assistant Hybrid vs Assistant Remote?

AspectAssistant HybridAssistant Remote
Work EnvironmentCombination of on-site and remote workPrimarily remote, with minimal or no on-site presence
Required CredentialsTypically similar, often requiring administrative or assistant certificationsSame as Assistant Hybrid, often requiring similar skills and certifications
Employer UsageUsed in companies with flexible work policiesCommon in organizations supporting remote work
Work TasksAdministrative support, scheduling, communicationSimilar tasks, with emphasis on remote communication tools

Assistant Hybrid roles combine on-site and remote work, offering flexibility, while Assistant Remote positions are fully remote, focusing on virtual support. Both roles require similar skills and certifications but differ mainly in work environment and employer policies.

What are the most commonly searched types of Hybrid jobs in Springfield, IL?

The most popular types of Hybrid jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Assistant Hybrid jobs?

Cities near Springfield, IL with the most Assistant Hybrid job openings:

Assistant Hybrid jobs near you
Infographic showing various Assistant Hybrid job openings in Springfield, IL as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 71% In-person, 23% Hybrid, and 6% Remote job distribution.

Senior Account Associate- Commercial Insurance

Insurance Office of America

Springfield, IL • On-site

Full-time

Medical, Retirement

Posted 6 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance

Job description

Description

Job Description:

Title: Senior Account Associate - Commercial Lines 
Work Mode: Remote/ Eastern and Central Time Zones Only | Location/Supporting: Longwood, FL | Book Focus: General  
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. 

 
Key Responsibilities: 

  • Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. 

  • Policy Management: Track policy expirations for existing clients, ensuring renewals are processed accurately and on time. 

  • Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. 

  • New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. 

  • Contract Review: Assist in reviewing contracts to ensure proper coverages are included. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

Ideal Candidate Qualifications: 

  • 3+ years of customer service experience in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing, professional designation (CISR) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 55-75K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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