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Assistant House Manager Jobs in Roxbury, MA (NOW HIRING)

Cape Cod Cafe Inc

Front of House Manager

Brockton, MA

Support the development of key employees, supervisors, and assistant managers through daily one-on ... Provide or oversee FOH onboarding, training, and service refreshers. Operations & Culture * Assign ...

Cape Cod Cafe

Front of House Manager

Brockton, MA · On-site

$60K - $65K/yr

Support the development of key employees, supervisors, and assistant managers through daily one-on ... Provide or oversee FOH onboarding, training, and service refreshers. Operations & Culture * Assign ...

Ember & Alma Cocktail Bar

FOH Manager

Marlborough, MA · On-site

$18 - $23/hr

Oversee daily FOH operations, ensuring the dining room atmosphere is meticulously curated and ... Business Savvy: Assist with inventory management, payroll, and scheduling. You'll work with the ...

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Assistant House Manager information

How does an assistant house manager typically collaborate with other staff to ensure smooth daily operations?

Assistant House Managers work closely with housekeeping, maintenance, and administrative teams to coordinate daily tasks and address any issues that arise. They act as a point of contact between upper management and frontline staff, ensuring that communication is clear and that requests or concerns are promptly addressed. By regularly checking in with team members and attending meetings, they help maintain high service standards and resolve operational challenges quickly. This collaborative approach is essential for creating a well-organized and efficient work environment.

What are the key skills and qualifications needed to thrive as an assistant house manager, and why are they important?

To thrive as an Assistant House Manager, you need strong organizational, multitasking, and time management skills, often supported by experience in hospitality or property management. Familiarity with scheduling software, basic budgeting tools, and maintenance request systems is typically expected. Exceptional communication, discretion, and problem-solving abilities help you build trust and smoothly manage household operations. These competencies are crucial for ensuring an efficiently run household, satisfied residents, and seamless coordination with staff and vendors.

What is the difference between Assistant House Manager vs Housekeeper?

AspectAssistant House ManagerHousekeeper
CredentialsExperience in property management, hospitality, or related fields; sometimes certifications in hospitality or managementCleaning certifications or experience preferred but not always required
Work EnvironmentOversees household operations, manages staff, handles scheduling and vendor relationsFocuses on cleaning, organizing, and maintaining the household
Employer & IndustryPrivate households, estate management, luxury residencesPrivate households, hotels, resorts
Common Search/ComparisonAssistant House Manager vs Housekeeper

The Assistant House Manager typically has broader responsibilities, including overseeing household staff and operations, while the Housekeeper primarily focuses on cleaning and maintaining the home. Both roles are essential in managing a household but differ in scope and duties.

What does an assistant house manager do?

An assistant house manager supports the overall operation of a household or facility by coordinating staff, managing schedules, overseeing maintenance, and ensuring smooth daily operations. They often handle communication, supervise household tasks, and may assist with budgeting or event planning, requiring organizational and leadership skills.

What job categories do people searching Assistant House Manager jobs in Roxbury, MA look for?

The top searched job categories for Assistant House Manager jobs in Roxbury, MA are:

What cities near Roxbury, MA are hiring for Assistant House Manager jobs?

Cities near Roxbury, MA with the most Assistant House Manager job openings:

Assistant House Manager jobs near you
Infographic showing various Assistant House Manager job openings in Roxbury, MA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Front of House Manager

Cape Cod Cafe Inc

Brockton, MA

Full-time

Posted 18 days ago

Job description

Description


The Front of House Manager is responsible for overseeing daily front-of-house operations to ensure exceptional guest experience, strong team performance, and efficient service execution. Working closely with the General Manager, this role provides leadership to FOH staff, drives service standards, manages scheduling and staffing, and fosters a positive, accountable workplace culture in compliance with Massachusetts labor and workplace regulations.

Essential Duties and Responsibilities

Guest Experience & Service Execution

  • Ensure exceptional guest service and satisfaction are the top operational priorities.
  • Oversee reservations, seating flow, table turnover, and guest issue resolution.
  • Monitor service quality, steps of service, and hospitality standards during all shifts.

Leadership & Team Management

  • Lead, coach, and support front-of-house employees, including hosts, servers, bartenders, and support staff.
  • Conduct performance evaluations, provide ongoing feedback, and administer coaching or corrective action as needed.
  • Support the development of key employees, supervisors, and assistant managers through daily one-on-one feedback and mentorship.

Staffing, Scheduling & Training

  • Review applications, interview candidates, and hire or recommend FOH employees.
  • Create and manage weekly schedules to meet operational and labor goals.
  • Provide or oversee FOH onboarding, training, and service refreshers.

Operations & Culture

  • Assign daily work tasks before, during, and after service periods.
  • Partner with the General Manager to drive sales, labor efficiency, and team engagement.
  • Promote a positive, safe, and inclusive work environment aligned with company values.
  • Support morale through recognition, incentives, and team-building initiatives.

The company reserves the right to modify duties as business needs evolve.

Requirements

High school diploma or GED required; additional education preferred. 

Minimum 2 years of restaurant experience, with at least 1 year in a supervisory or management role. 

Proven leadership and team-management skills. 

Strong communication, interpersonal, and problem-solving abilities. 

Ability to manage multiple priorities in a fast-paced environment. 

Proficiency with reservation systems and point-of-sale (POS) platforms. 

Flexibility to workdays, evenings, weekends, and holidays as required.

Physical Demands and Work Environment 

This position requires frequent standing, walking, and movement throughout the restaurant, as well as occasional lifting of up to 50 pounds. The work environment is fast-paced with moderate noise levels. Reasonable accommodation may be made in accordance with the ADA.

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