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Assistant Home Inbound Call Center Jobs in Michigan

Qualfon

Loan Specialist - Call Center

Highland Park, MI · On-site

$19.25/hr

In this role, you'll handle inbound calls, assist with account maintenance, and provide excellent customer service for existing banking members. This is a high-volume call center role ideal for ...

Qualfon

Call Center Banking Specialist

Highland Park, MI · On-site

$20/hr

Answer inbound customer service calls, emails and chats * Assist with: * Credit card and consumer ... Call center experience preferred but not required * High School Diploma or GED * Strong verbal and ...

Performance Roofing and Siding

Be Seen First

Call Center Representative

Pontiac, MI · On-site

$18 - $20/hr

Role Purpose The Call Center Representative is responsible for timely, professional, and consistent ... Answer inbound calls promptly and professionally * Make outbound calls to: New leads, Uncontacted ...

Qualfon

Call Center Banking Specialist

Highland Park, MI · On-site

$20/hr

Answer inbound customer service calls, emails and chats * Assist with: * Credit card and consumer ... Call center experience preferred but not required * High School Diploma or GED * Strong verbal and ...

University of Michigan

Call Center Rep Inter

Ann Arbor, MI · Hybrid

$45K - $65K/yr

Manages a high volume of inbound calls related to appointments, services, billing, insurance, and ... May assist in work coordination for other call center staff. * Provides service training to other ...

University of Michigan

Call Center Rep Inter

Ann Arbor, MI · On-site

$45K - $65K/yr

Manages a high volume of inbound calls related to appointments, services, billing, insurance, and ... May assist in work coordination for other call center staff. * Provides service training to other ...

dfb

Member Service Agent

Dearborn, MI · On-site

$18.50/hr

You'll assist members with their financial needs, provide product recommendations, and help resolve ... Provide superior friendly phone service in an inbound call center to enhance the relationship with ...

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Loan Specialist - Call Center

Loan Specialist - Call Center

Qualfon

Highland Park, MI • On-site

$19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Qualfon rating

7.0

Company rating: 7.0 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

18th of 71 rated call and contact centers

Job description

Overview
Loan Specialist (Onsite)
Location: Highland Park, MI | Pay: $19.25 per hour |Multiple Shifts Available- Hours of operation:7am-11pm Mon-Fri, 9am-9pm Sat, and 9am-6pm Sun
About the Role:
Qualfon is hiring Loan Specialists to support customers with their banking and consumer loan needs. In this role, you'll handle inbound calls, assist with account maintenance, and provide excellent customer service for existing banking members.
This is a high-volume call center role ideal for candidates with customer service, banking, or financial services experience.
Veterans and military family members are strongly encouraged to apply.
Responsibilities
What You'll Do:
• Answer inbound calls related to consumer loans and banking accounts
• Assist with checking, savings, CDs, and credit card inquiries
• Help customers recover online banking credentials
• Process account updates, balance transfers, and authorized user requests
• Handle fraud-related and payment authorization questions
• Document interactions accurately and follow banking regulations
• Deliver professional, empathetic customer service on every call
Qualifications
What We're Looking For:
• 1+ year customer service experience (banking, financial services, fraud, insurance, or call center preferred)
• Strong verbal communication and basic computer skills
• Ability to multitask and work in a fast-paced call center environment
• Reliable attendance and stable work history
• Comfortable working onsite in Highland Park
• High School Diploma or GED required
Who We Are:
Qualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their customers throughout the customer journey.
Our mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients.
At Qualfon, you'll find more than just a job, you'll find a place to grow, develop your career, and be part of a supportive, purpose-driven team.
What We Offer:
We provide a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:
  • Medical, Dental & Vision Coverage with multiple plan options
  • Telemedicine & Mental Health Support for convenient care
  • Paid Time Off (PTO) that grows with your tenure
  • 401(k) with Company Match to help you plan for the future
  • Employee Assistance Program (EAP) with free counseling and wellness resources
  • Company-Paid Life & Disability Insurance for added peace of mind
  • Tuition-Free Business Degrees through Rochat School of Business for employees and eligible family members
  • Voluntary Benefits including accident, critical illness, hospital coverage, and more
  • Additional Perks like legal assistance, identity protection, and pet insurance

QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.
Pay Range
USD $19.25 - USD $19.25 /Hr.

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