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Assistant Etsy Jobs (NOW HIRING)

Pastry CDC

Los Angeles, CA · On-site

$80K - $100K/yr

Wellness resources Scratch Restaurants Group is looking for a Pastry CDC to assist with the pastry ... vendor purchases (Amazon, Etsy, Officemax etc) o linens • Maintaining clean and orderly ...

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Assistant Etsy information

What are the main responsibilities of an Assistant working for an Etsy shop, and how do they typically collaborate with shop owners?

As an Assistant for an Etsy shop, your primary responsibilities often include managing customer inquiries, processing orders, updating product listings, and handling basic administrative tasks. You may also assist with social media promotion, inventory management, and coordinating shipping. Collaboration with the shop owner is usually close-knit, involving regular communication to ensure that branding, customer service, and operational priorities are aligned. This role requires strong organization, attention to detail, and a proactive approach to problem-solving in a fast-paced e-commerce environment.

What is an Assistant Etsy and what do they do?

An Assistant Etsy is typically someone who helps manage an Etsy shop, supporting the shop owner with various tasks such as listing products, responding to customer inquiries, processing orders, managing inventory, and handling social media marketing. Their role can vary depending on the shop’s needs, but often includes both administrative and creative responsibilities. Assistant Etsys help ensure that the shop runs smoothly and efficiently, allowing the owner to focus on product creation or other business growth activities.

What are the key skills and qualifications needed to thrive as an Etsy Assistant, and why are they important?

To thrive as an Etsy Assistant, you need a solid understanding of e-commerce operations, product listing, and customer service, often supported by experience with online marketplaces. Familiarity with tools like Etsy Seller Dashboard, photo editing software, and order management systems is typically required. Strong organizational skills, attention to detail, and effective communication set top candidates apart in this role. These skills ensure efficient shop management, high customer satisfaction, and growth in a competitive online marketplace.

What is the difference between Assistant Etsy vs Etsy Seller Support Specialist?

AspectAssistant EtsyEtsy Seller Support Specialist
Required CredentialsBasic computer skills, customer service experienceCustomer service background, familiarity with Etsy platform
Work EnvironmentRemote, flexible hoursRemote, focused on seller support
Employer & Industry UsageEtsy marketplace, supporting individual sellersEtsy customer support team, assisting sellers
Common Search & ComparisonAssistant EtsyEtsy Seller Support Specialist

Assistant Etsy roles typically involve providing general support to Etsy sellers, handling inquiries, and assisting with platform navigation. Etsy Seller Support Specialists often have more specialized knowledge of Etsy policies and tools, focusing on resolving seller issues efficiently. Both roles are remote and customer-focused, but the Specialist position may require more experience or platform familiarity.

More about Assistant Etsy jobs
What cities are hiring for Assistant Etsy jobs? Cities with the most Assistant Etsy job openings:
What are the most commonly searched types of Etsy jobs? The most popular types of Etsy jobs are:
What states have the most Assistant Etsy jobs? States with the most job openings for Assistant Etsy jobs include:
Infographic showing various Assistant Etsy job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago


Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Wellness resources

Scratch Restaurants Group is looking for a Pastry CDC to assist with the pastry program in both the Los Angeles and Texas locations. This position will be based in Encino, CA. Qualified candidates will have the knowledge and skills to work collaboratively with the Executive Pastry Chef, execute all roll outs, provide oversight to the current staff, and provide a hospitable working environment.
POSITION SUMMARY
Responsible for all daily operations of the kitchen including but not limited to; menu development, ordering, costing, labor allocation and division, basic financials and general maintenance, sanitation and cleanliness protocols, inventory management, product quality adherence and any other goals or objectives set forth by corporate.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Menu costing, planning and development.
• Adherence to generally accepted health and safety rules and regulations in both
• Training of staff on all standard procedures and development of skills
• Thorough training for all new menu items and completed time tables of new menu items
• Responsible for all aspects of kitchen operations each day prep
• identifying any dietary accommodations necessary
• cleaning
• closing procedures
• check outs
• Responsibility for hiring, separating employees, reviews, and disciplinary action of the pastry team
• Maintain and implement efficient systems within the kitchen.
o cleaning lists
o prep lists
o order sheets
o deep clean lists (weekly)
o Schedules
• Product sourcing and ordering
• Product research and procurement
• Leadership in guest service with both guests and co-workers (hospitality minded service)
• Participate in pre-shift meetings on a daily basis with Pastry Team in CA and TX locations
• Accurately and effectively communicate with corporate management
• Ensure high food quality standards at all times
• proper storage
• proper labeling
• training of staff
• routine tastings of all products produced
• routine audits of coolers and freezers
• Administrative duties include:
o Invoices (Daily)
o Plate IQ (Daily)
o P/L (Daily)
o Scheduling
• Meet or exceed revenue goals (monthly)
• Assisting in all repairs of equipment and tools:
o Request forms
o Maintenance requests
o Equipment maintenance
• Responsible for adhering to all budgets as laid out by management including:
o labor
o food
o repairs
o new equipment purchases
o outside vendor purchases (Amazon, Etsy, Officemax etc)
o linens
• Maintaining clean and orderly restaurant and kitchen at all times
• Ensure timeliness of products shipped to all locations
Travel
This position may be required to travel.
SUPERVISORY RESPONSIBILITIES
This is a supervisory position. Process hiring paperwork and payroll with the General Manager or Human
Resources. The CDC is responsible for administering all disciplinary action (verbal, written, etc) in employee
performance related matters.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
• General computing skills and abilities
• Be able properly use technology (upload receipts, report data, inventory)
• General knowledge in product storage and usage
• Be able to effectively communicate with team
• Be able to successfully work under pressure
PHYSICAL DEMANDS AND WORK ENVIRONMENT
• Standing for long periods of time
• Work in varied temperatures
• Must be able to lift 35lbs
• Be able to bend, twist, reach, lift or stoop to retrieve or move product
• Be able to work in decrease light
• Be able to work in enclosed spaces
Compensation: $80,000.00 - $100,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Scratch Restaurants started when Chefs Phillip Frankland Lee and Margarita Kallas-Lee decided they wanted to put their personal spin on what a restaurant concept could be. Although each of their concepts are independent and unique from one another, the constant thread that ties all of Scratch Restaurants together is the dedication to the artisanal "from scratch" approach to hospitality. Currently featuring and expanding our Sushi|Bar and Pasta|Bar tasting menu concepts.