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Assistant Dispatch Supervisor Jobs in Wisconsin (NOW HIRING)

Aston Carter

Dispatch Coordinator

Fond Du Lac, WI · On-site

Job Title: Dispatch Coordinator We are seeking a highly organized and detail-oriented Dispatch ... supervisors to address changing business needs and operational priorities. * Assist with shift ...

New

Aston Carter

Dispatch Coordinator

Fond Du Lac, WI · On-site

$30/hr

... supervisors to address changing business needs and operational priorities. * Assist with shift ... Previous experience in dispatching, logistics coordination, transportation operations, warehouse ...

Aston Carter

Dispatch Coordinator

Fond Du Lac, WI · On-site

$30 - $31.25/hr

... supervisors to address changing business needs and operational priorities. * Assist with shift ... Previous experience in dispatching, logistics coordination, transportation operations, warehouse ...

New

Tc911

WI · On-site

$50 - $70/hr

Under general direction of the Assistant NETCOM Manager, the Emergency Communications Supervisor assists with the leadership, supervision, and management of dispatch personnel and department ...

Sawyer County; WI

9-1-1 Dispatcher

Hayward, WI · On-site

Sheriff's Department SUPERVISOR: 911 Supervisor GENERAL DESCRIPTION The Dispatcher is responsible ... Dispatch Center to assist jail staff as needed. · Maintain a detailed daily activity log ...

City of Waukesha

Dispatcher

Waukesha, WI · On-site

$56K - $67K/yr

Enters information in to the Computer Aided Dispatch (CAD) Computer system. Utilizes Phoenix ... Provides advice, information and conflict resolution to callers; assist Officers in negotiating ...

City of Waukesha, WI

Dispatcher

Waukesha, WI · On-site

$56K - $67K/yr

Enters information in to the Computer Aided Dispatch (CAD) Computer system. * Utilizes Phoenix ... Provides advice, information and conflict resolution to callers; assist Officers in negotiating ...

Adams, Inc.

Dispatcher

Elkhorn, WI · On-site

$20 - $22/hr

Schedule and dispatch service technicians to customer locations based on priority, location, and ... Alert Lead or Supervisor when: * The schedule is not complete in ServiceTitan for the next full ...

Adams, Inc.

Dispatcher

Elkhorn, WI · On-site

$20 - $22/hr

Schedule and dispatch service technicians to customer locations based on priority, location, and ... Alert Lead or Supervisor when: * The schedule is not complete in ServiceTitan for the next full ...

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Assistant Dispatch Supervisor information

What is an assistant dispatch supervisor?

Assistant Dispatch Supervisors are professionals who assist in overseeing the daily operations of a dispatch department, ensuring that goods, vehicles, or personnel are scheduled and routed efficiently. They support the Dispatch Supervisor by coordinating activities, communicating with drivers or staff, resolving scheduling conflicts, and maintaining records. Their role is crucial in industries like transportation, logistics, emergency services, and delivery companies, helping to ensure timely and accurate dispatching. They often balance administrative tasks with hands-on problem-solving and may also help train and mentor dispatch staff.

What are the key skills and qualifications needed to thrive as an assistant dispatch supervisor?

To thrive as an Assistant Dispatch Supervisor, you need strong organizational skills, knowledge of logistics operations, and experience in dispatch or transportation management, often supported by a relevant associate degree or equivalent experience. Familiarity with dispatch software, GPS tracking systems, and Microsoft Office tools is typically required. Effective communication, leadership, and problem-solving abilities are crucial soft skills for coordinating teams and resolving issues efficiently. These skills and qualities are vital to ensure smooth operations, timely deliveries, and a well-coordinated dispatch team.

What are some common challenges faced by an assistant dispatch supervisor and how can they be addressed?

Assistant Dispatch Supervisors often encounter challenges such as managing high call volumes, coordinating multiple routes, and resolving unexpected delays or issues in real-time. Balancing the needs of drivers, clients, and upper management requires strong communication and quick problem-solving skills. Implementing technology solutions, establishing clear protocols, and maintaining open communication with team members can help address these challenges and ensure efficient operations. Continuous training and regular feedback sessions also contribute to smoother workflows and improved team performance.

What is the difference between Assistant Dispatch Supervisor vs Dispatch Coordinator?

AspectAssistant Dispatch SupervisorDispatch Coordinator
CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma; certifications are a plus
Work EnvironmentSupervisory role overseeing dispatch teams in logistics or transportationCoordinating shipments and schedules, often in office settings
Employer & IndustryLogistics, transportation, delivery servicesLogistics, transportation, supply chain management
Search & ComparisonOften compared for roles involving team oversight and dispatchingCompared for roles focusing on scheduling and coordination

The Assistant Dispatch Supervisor and Dispatch Coordinator roles share similarities in industry and work environment, but the Assistant Dispatch Supervisor typically has supervisory responsibilities over dispatch teams, while the Dispatch Coordinator focuses more on scheduling and coordination tasks. Both roles require similar credentials and are common in logistics and transportation sectors.

What cities in Wisconsin are hiring for Assistant Dispatch Supervisor jobs?

Cities in Wisconsin with the most Assistant Dispatch Supervisor job openings:

Assistant Dispatch Supervisor jobs near you

Assistant Dispatch Manager

Chicago Parts and Sound

Brookfield, WI • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Company Overview
Driven Distribution Group is the holding company of Tri-State Enterprises, Inc. and Chicago Parts & Sound, LLC. As a leading automotive aftermarket distribution company, Driven Distribution Group is committed to delivering exceptional service, operational excellence, and strong partnerships with our customers, suppliers, and employees. We are building a high-performance culture grounded in our Core Values: Do the Right Thing, Reach for Greatness, Initiate Positivity, Value Teamwork, and Embrace Feedback-which guide everything we do.
Position Summary
The Assistant Dispatch Manager supports the day-to-day operations of the dispatch team by coordinating efficient driver routing, ensuring on-time delivery, and assisting with resolving delivery-related issues. This role helps drive customer satisfaction and operational efficiency while supporting the Dispatch Manager in supervising dispatch personnel and maintaining compliance with transportation policies.
Key Responsibilities
  • Assist in planning, organizing, and overseeing daily driver dispatch operations
  • Monitor driver schedules and adjust routes as needed to optimize efficiency and on-time delivery
  • Communicate with drivers, warehouse teams, and sales staff to ensure timely order fulfillment and issue resolution
  • Support driver training and compliance with company policies and DOT regulations
  • Help track and report on route performance, delays, and exceptions
  • Provide coverage and decision-making support in the Dispatch Manager's absence
  • Collaborate with Logistics and Operations teams to maintain accurate and efficient transfer routing between branches
  • Perform other duties as assigned.

Required Qualifications
  • High school diploma or equivalent
  • Strong organizational and problem-solving skills in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours and weekends as needed
  • Proficiency with dispatch or routing software and Microsoft Office applications

Preferred Qualifications
  • Associate's or Bachelor's degree in Supply Chain, Business, or related field
  • 3+ years of experience in dispatch, transportation, logistics, or a related field
  • Previous experience in the automotive aftermarket industry
  • Familiarity with DOT compliance and fleet management practices

Core Competencies
  • Operational Excellence
  • Customer Service Focus
  • Team Collaboration
  • Time Management
  • Decision Making
  • Attention to Detail

Work Environment and Physical Demands
  • Ability to sit or stand for long periods and work in an office and warehouse setting
  • May require occasional lifting of up to 25 lbs.
  • Limited travel between warehouse and store locations
  • Weekends as needed

Additional Requirements
  • Must be legally authorized to work in the United States.
  • Employment is contingent upon successful completion of a pre-employment drug screen and background check, conducted post-offer and in compliance with applicable federal, state, and local laws.

Compensation & Benefits
Driven Distribution Group offers competitive pay and a comprehensive benefits package, including:
  • Health, dental, and vision insurance
  • Flexible Spending Accounts
  • Basic Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Voluntary Life and AD&D Insurance
  • Short-Term Disability (STD)
  • Voluntary Benefits
  • Paid Parental Leave
  • Employee Assistance Program
  • Employee Referral Program
  • 401(k) with company match
  • Paid time off (PTO), sick leave, and holidays
  • Safety shoe reimbursement program
  • Employee discount program for auto parts

Reasonable Accommodations
Driven Distribution Group is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Other Duties
Please note: this job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee in this position. Duties, responsibilities, and activities may change at any time with or without notice.
Texting Privacy Policy and Information:
  • Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
  • Message frequency will vary depending on the application process.
  • Msg & data rates may apply.
  • OPT out at any time by texting "Stop".

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