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Assistant Director Student Services Jobs (NOW HIRING)

Northeast Ohio Medical University

$62K - $67K/yr

... to assist in the dental student recruitment and admissions process. Provide oversight to ensure ... Student Services: Serve as the first point of contact for dental students with respect to student ...

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How much do assistant director student services jobs pay per year?

As of Sep 9, 2026, the average yearly pay for assistant director student services in the United States is $71,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $89,500.00 per year, depending on experience, location, and employer.

What does an assistant director of student services do?

An Assistant Director of Student Services helps oversee programs and services that support student success at a school or university. Their responsibilities often include supervising staff, coordinating student programs, providing academic and career advising, addressing student concerns, and ensuring compliance with institutional policies. They work closely with other departments to promote a positive student experience and may also assist in developing new initiatives to improve campus life.

What are the key skills and qualifications needed to thrive as an assistant director of student services, and why are they important?

To thrive as an Assistant Director Student Services, you need a solid background in student affairs, program management, and a relevant bachelor's or master's degree. Familiarity with student information systems, data management tools, and compliance software is typically expected. Strong interpersonal, leadership, and problem-solving skills help you effectively support students and lead teams. These competencies are vital for fostering student success, ensuring operational efficiency, and maintaining regulatory compliance within educational institutions.

How does the assistant director of student services typically collaborate with other campus departments to support student success?

The Assistant Director of Student Services often works closely with departments such as Academic Advising, Counseling Services, Residential Life, and Career Services to provide a holistic support system for students. This collaboration may involve regular meetings, joint program development, and coordinated communication to address student needs comprehensively. By fostering strong interdepartmental relationships, the Assistant Director ensures that students receive timely resources and guidance, and can advocate effectively for student concerns to campus leadership. Teamwork and proactive communication are vital in this role to create a positive campus environment and improve student outcomes.

What is the difference between Assistant Director Student Services vs Student Affairs Coordinator?

AspectAssistant Director Student ServicesStudent Affairs Coordinator
Required CredentialsBachelor’s degree; often Master’s in Education or CounselingBachelor’s degree; relevant experience may suffice
Work EnvironmentAdministrative offices, student support centers, campus departmentsStudent events, orientation programs, campus activities
Employer & IndustryColleges and universities, student services departmentsColleges, universities, student life offices
Common Search & ComparisonYesYes

The Assistant Director Student Services typically holds a higher level of responsibility, overseeing multiple programs and staff, with more advanced credentials. Student Affairs Coordinators focus on supporting student activities and events. Both roles are vital in student support but differ mainly in scope and seniority.

What cities are hiring for Assistant Director Student Services jobs?

Cities with the most Assistant Director Student Services job openings:

What states have the most Assistant Director Student Services jobs?

States with the most job openings for Assistant Director Student Services jobs include:

What are popular job titles related to Assistant Director Student Services jobs?

For Assistant Director Student Services jobs, the most frequently searched job titles are:

Infographic showing various Assistant Director Student Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $71,970 per year, or $34.6 per hour.

Assistant Director Student Support Services

Dartmouth, MA • On-site

University of Massachusetts
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about University of Massachusettsexternal

$68K - $95K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 6 days ago

University Of Massachusetts Amherst rating

8.4

Company rating: 8.4 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

105th of 633 rated colleges and universities

Job description

Assistant Director Student Support Services
Job no: 530226
Work type: Staff Full Time
Campus: UMass Dartmouth
Department: Honors College
Pay Grade: 15
Categories: Other Staff Positions, Academic Advising & Learning Resources, Academic Affairs
OFFICIAL JOB TITLE: Assistant Director of Student Support Services
DIVISION: Academic Affairs
DEPARTMENT: Honors College
BARGAINING UNIT STATUS: ESU, Cat. 15
FLSA STATUS: EXEMPT
REPORTS TO: Dean, Honors College
SUPERVISES: Undergrad Academic Advisor/Apex Specialist
SUMMARY PURPOSE OF POSITION:
The Assistant Director of Student Support Services acts as the head of advising for the Honors College and is responsible for leading the Honors College student support operations and programs and supervising professional support staff. The incumbent provides high-quality, effective, and efficient advising and support to ensure the academic success and retention of Honors College students. The Assistant Director of Student Support Services is responsible for managing the block enrollment processes for new Honors College students. The incumbent oversees the development of data systems to track student enrollment, enhance the student experience, and implement efficient advising practices for large advising populations.
This position is responsible for designing, implementing, and assessing the services provided to Honors College students. The Assistant Director of Student Support Services will serve as the primary point of contact for programming related to advising, including leading academic activities for new, continuing, and transfer Honors College students. The position requires regular communication and collaboration with diverse units, offices, and administrators, including CITS, Admissions, Registrar, Financial Aid, Colleges' leadership, department chairs, and the Office of the Provost, among others.
EXAMPLES OF PRIMARY DUTIES AND RESPONSIBILITIES:
  • Manages the placement testing process for all incoming Honors College students.
  • Develops and oversees the Honors College's website to ensure academic advising resources and program information are up-to-date.
  • Manages and oversees data collection and reporting in collaboration with IR, Alumni Affairs, Admissions, the Dean, and others for the Honors College to ensure efficient reporting.
  • Assists with the management of the Honors College Convocation.
  • Outreaches to colleges within the Commonwealth Honors Program to aid in transfers to UMass Dartmouth.
  • Consults with managers in the Registrar's Office, Admissions Office, CITS, Department Chairs, and Deans' Offices, among others, to facilitate the registration of Honors College students.
  • Coordinates with the Registrar's Office to ensure the accuracy of reports relating to the progress of all Honors College students.
  • Collaborates with CITS and University Marketing on technical issues, compliance with University policies and procedures and comparability with University systems.
  • Oversees the data management of new, continuing and transfer Honors College students.
  • Manages electronic monitoring system for the tracking of students visiting the Honors College to determine patterns in order to assess student needs.
  • Collaborates with CITS and UITS on issues relating to PeopleSoft and student access and improvements.
  • Manages Honors students database for timely reports of the HNRS student group.
  • Manages information and departmental requests for posting to electronic media.
  • Manages, designs, and implements the block enrollment process for the Honors College.
  • Oversees and manages the creation, updating, and maintenance of all Honors College electronic forms (there are many).
  • Conducts the first culling of applicants in candidate reviews each fall for Admissions. Develops and formats the data for use by the Dean to make admissions decisions, and collaborates with the Admissions Office to maintain program caps, and to develop and draft communications to invitees.
  • Serves as liaison to Admissions for the Honors college.
  • Conducts degree audits of all graduating seniors.
  • Supervises all Student Support specialists in the Honors College.
  • Designs and conducts new student orientations.
  • Gives talks to Honors College candidates at Open House and Accepted Students Day.
  • Performs other duties as assigned to advance the mission and goals of the Honors College.

MINIMUM QUALIFICATIONS:
  • EDUCATION:
    • Master's degree.
  • EXPERIENCE:
    • Demonstrated experience (over 3 years) advising undergraduate students.
    • Previous experience with university retention systems.
    • Experience with data management and assessment of systems.
    • Previous teaching experience at the collegiate level; especially first year student success courses.
  • OTHER:
    • Must be available evening/weekend hours during periods of peak activity as needed.
    • Some travel required.

PREFERRED QUALIFICATIONS:
  • EDUCATION: Master's degree in higher education counseling or related field.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • Knowledge of undergraduate academic programs
  • Knowledge of the University academic policies and procedures as well as eligibility requirements
  • Ability to utilize PeopleSoft systems
  • Ability to develop programs and applications utilizing complex sets of academic information.
  • Experience relating to students and University personnel
  • Experience interpreting and developing data network systems
  • Strong communication skills

NOTE: Other job related duties and responsibilities may be assigned and/or the job description changed periodically to reflect changing organizational needs.
SALARY: $68,565 - $95,500
UMass Dartmouth offers exciting benefits such as:
  • 75% Employer-Paid Health Insurance
  • Flexible Spending Accounts
  • Life Insurance
  • Long Term Disability
  • State Pension Retirement Plan
  • Optional Retirement Savings Plans
  • Tuition Credit (Employee, Spouse, & Dependents)
  • Twelve (12) paid holidays
  • Paid personal, vacation, and sick time
  • And More!

Benefits for ESU Union: ESU
Applicants must be authorized for permanent employment in the United States. Employment-based visa sponsorship is not available.
To apply, please submit a letter of interest, a current resume, and the contact information for three professional references.
The deadline for early consideration of internal ESU applicants is September 21, 2026.
The review of applications will be ongoing until the position is filled.
Advertised: Sep 04 2026 Eastern Daylight Time
Applications close:
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