Harrisburg, PA · On-site
$20.25 - $27.75/hr
Promptly respond to help desk emails * Escalate issues to senior staff members by assigning ... Install software/updates on agency computers as needed * Assist senior technical staff as requested ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Promptly respond to help desk emails * Escalate issues to senior staff members by assigning ... Install software/updates on agency computers as needed * Assist senior technical staff as requested ...
Harrisburg, PA · On-site
$23/hr
Tier 1 Help Desk Analyst Location: Dauphin County, Harrisburg, PA (Onsite - Riverfront Office ... Create and manage trouble tickets; escalate issues to Tier 2 when required * Assist users in ...
Harrisburg, PA · On-site
$23/hr
Tier 1 Help Desk Analyst Location: Dauphin County, Harrisburg, PA (Onsite - Riverfront Office ... Create and manage trouble tickets; escalate issues to Tier 2 when required * Assist users in ...
Mechanicsburg, PA · On-site
$45K - $65K/yr
... * Assist with pricing negotiations and contract management for hardware and software purchases ... Help Desk (50%) * Triage, manage, and resolve Tier 1 help desk tickets , including basic ...
Quick apply
Mechanicsburg, PA · On-site
$45K - $65K/yr
... * Assist with pricing negotiations and contract management for hardware and software purchases ... Help Desk (50%) * Triage, manage, and resolve Tier 1 help desk tickets , including basic ...
Harrisburg, PA · On-site
$23/hr
Tier 1 Help Desk Analyst Location: Dauphin County, Harrisburg, PA (Onsite - Riverfront Office ... Create and manage trouble tickets; escalate issues to Tier 2 when required * Assist users in ...
Harrisburg, PA · On-site
$23/hr
Tier 1 Help Desk Analyst Location: Dauphin County, Harrisburg, PA (Onsite - Riverfront Office ... Create and manage trouble tickets; escalate issues to Tier 2 when required * Assist users in ...
It ensures effective help desk operations through ticket management, bestpractice implementation ... Research and recommend upgrades or replacements for end-user technologies. Assist in planning and ...
It ensures effective help desk operations through ticket management, bestpractice implementation ... Research and recommend upgrades or replacements for end-user technologies. Assist in planning and ...
Harrisburg, PA · On-site
It ensures effective help desk operations through ticket management, best-practice implementation ... • Assist in planning and executing IT projects impacting end-user systems. Documentation ...
Harrisburg, PA · On-site
It ensures effective help desk operations through ticket management, best-practice implementation ... • Assist in planning and executing IT projects impacting end-user systems. Documentation ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Help Desk Analyst Location: Harrisburg PA Duration: 8+ Months Objectives of Engagement: The primary ... Identify PIERS Public Portal website needs. * Assist with and recommend updates to PIERS and PIERS ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Help Desk Analyst Location: Harrisburg PA Duration: 8+ Months Objectives of Engagement: The primary ... Identify PIERS Public Portal website needs. * Assist with and recommend updates to PIERS and PIERS ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Monitor incident queues for issues and take ownership and assist customers as required * Keep all ... Desk.
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Monitor incident queues for issues and take ownership and assist customers as required * Keep all ... Desk.
$20.25 - $27.75/hr
Help Desk Analyst HDA2 A4 SC3 Contractors will work 5 days in the office and 5 days out of the ... Assist senior technical staff as requested with lower level job tasks such as acquiring data and ...
$20.25 - $27.75/hr
Help Desk Analyst HDA2 A4 SC3 Contractors will work 5 days in the office and 5 days out of the ... Assist senior technical staff as requested with lower level job tasks such as acquiring data and ...
Harrisburg, PA · On-site
$17/hr
Help Desk Analyst Location: Harrisburg, PA Duration: 6+ Months Contractors will work 5 days in the ... Assist senior technical staff as requested with lower level job tasks such as acquiring data and ...
Quick apply
Harrisburg, PA · On-site
$17/hr
Help Desk Analyst Location: Harrisburg, PA Duration: 6+ Months Contractors will work 5 days in the ... Assist senior technical staff as requested with lower level job tasks such as acquiring data and ...
Harrisburg, PA · On-site
$17/hr
Help Desk Analyst Location: Harrisburg, PA Duration: 6+ Months Contractors will work 5 days in the ... Assist senior technical staff as requested with lower level job tasks such as acquiring data and ...
Quick apply
Harrisburg, PA · On-site
$17/hr
Help Desk Analyst Location: Harrisburg, PA Duration: 6+ Months Contractors will work 5 days in the ... Assist senior technical staff as requested with lower level job tasks such as acquiring data and ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Provide support for Lenovo ThinkPad laptops and Dell OptiPlex desktops Customer Experience ... Minimum 2+ years of Service Desk or IT Support experience * Hands-on experience with: * Microsoft ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Provide support for Lenovo ThinkPad laptops and Dell OptiPlex desktops Customer Experience ... Minimum 2+ years of Service Desk or IT Support experience * Hands-on experience with: * Microsoft ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
As necessary, work with application support team for full resolution of any issues. · Assist to ... desk support. Minimum of High School Diploma Required Certificate and/or bachelor's degree in ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
As necessary, work with application support team for full resolution of any issues. · Assist to ... desk support. Minimum of High School Diploma Required Certificate and/or bachelor's degree in ...
Harrisburg, PA · On-site
Java Highly Desired Resource needed to assist with "help desk" like functionality, as well as break-fix situations. Project information: 1. CUPSS End User Community CUPSS is the Commonwealth ...
Harrisburg, PA · On-site
Java Highly Desired Resource needed to assist with "help desk" like functionality, as well as break-fix situations. Project information: 1. CUPSS End User Community CUPSS is the Commonwealth ...
Mechanicsburg, PA · On-site
$44.10K - $59.70K/yr
Providing help desk Tier 2 functional support, troubleshooting functional issues, resolving or ... Validate data accuracy, completeness, and compliance with business rules. * Assist with ...
Mechanicsburg, PA · On-site
$44.10K - $59.70K/yr
Providing help desk Tier 2 functional support, troubleshooting functional issues, resolving or ... Validate data accuracy, completeness, and compliance with business rules. * Assist with ...
$44.10K - $59.70K/yr
Providing help desk Tier 2 functional support, troubleshooting functional issues, resolving or ... Validate data accuracy, completeness, and compliance with business rules. * Assist with ...
$44.10K - $59.70K/yr
Providing help desk Tier 2 functional support, troubleshooting functional issues, resolving or ... Validate data accuracy, completeness, and compliance with business rules. * Assist with ...
Mechanicsburg, PA · On-site
$44.10K - $59.70K/yr
Providing help desk Tier 2 functional support, troubleshooting functional issues, resolving or ... Validate data accuracy, completeness, and compliance with business rules. * Assist with ...
Quick apply
Mechanicsburg, PA · On-site
$44.10K - $59.70K/yr
Providing help desk Tier 2 functional support, troubleshooting functional issues, resolving or ... Validate data accuracy, completeness, and compliance with business rules. * Assist with ...
Mechanicsburg, PA · On-site
$16 - $20.50/hr
The selected candidate will assist with reviewing orders and vouchers for the command daily. Help desk functions; answering phones and emails received from members of the command to resolve simple to ...
Mechanicsburg, PA · On-site
$16 - $20.50/hr
The selected candidate will assist with reviewing orders and vouchers for the command daily. Help desk functions; answering phones and emails received from members of the command to resolve simple to ...
$44.10K - $59.70K/yr
The selected candidate will assist with reviewing orders and vouchers for the command daily. Help desk functions; answering phones and emails received from members of the command to resolve simple to ...
$44.10K - $59.70K/yr
The selected candidate will assist with reviewing orders and vouchers for the command daily. Help desk functions; answering phones and emails received from members of the command to resolve simple to ...
Mechanicsburg, PA · On-site
$44.10K - $59.70K/yr
The selected candidate will assist with reviewing orders and vouchers for the command daily. Help desk functions; answering phones and emails received from members of the command to resolve simple to ...
Mechanicsburg, PA · On-site
$44.10K - $59.70K/yr
The selected candidate will assist with reviewing orders and vouchers for the command daily. Help desk functions; answering phones and emails received from members of the command to resolve simple to ...
$10.20 - $12.25
4% of jobs
$12.25 - $14.30
4% of jobs
$14.30 - $16.35
9% of jobs
$17.25 is the 25th percentile. Wages below this are outliers.
$16.35 - $18.40
17% of jobs
The median wage is $19.87 / hr.
$18.40 - $20.45
22% of jobs
$22.39 is the 75th percentile. Wages above this are outliers.
$20.45 - $22.50
20% of jobs
$22.50 - $24.55
15% of jobs
$24.55 - $26.60
3% of jobs
$26.60 - $28.65
6% of jobs
$28.65 - $30.70
0% of jobs
$30.70 - $32.75
0% of jobs
$10
$20
$32
| Aspect | Assistant Dell Help Desk | Dell Support Technician |
|---|---|---|
| Certifications | Basic IT certifications (CompTIA A+, Network+) | Advanced certifications (Dell Certified Support Professional, CompTIA Server+) |
| Work Environment | Help desk, remote support, call center | On-site and remote technical support, hardware troubleshooting |
| Employer & Industry Usage | Commonly employed by Dell or third-party support providers | Primarily employed directly by Dell or authorized service centers |
| Job Focus | Customer support, troubleshooting basic issues | Advanced hardware/software troubleshooting, repairs |
The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.
$20.25 - $27.75/hr
Full-time
Posted 7 days ago
