Non-Exempt General Function: The Assistant Manager, E-commerce oversees the planning ... deli, produce, catering, food service), and third-party marketplace. Core Competencies
Non-Exempt General Function: The Assistant Manager, E-commerce oversees the planning ... deli, produce, catering, food service), and third-party marketplace. Core Competencies
Non-Exempt General Function: The Assistant Manager, E-commerce oversees the planning ... deli, produce, catering, food service), and third-party marketplace. Core Competencies
Non-Exempt General Function: The Assistant Manager, E-commerce oversees the planning ... deli, produce, catering, food service), and third-party marketplace. Core Competencies
Assistant Manager, E-commerce Department: General FLSA: Exempt General Function: The Assistant ... deli, produce, catering, food service), and third-party marketplace. Core Competencies
Assistant Manager, E-commerce Department: General FLSA: Exempt General Function: The Assistant ... deli, produce, catering, food service), and third-party marketplace. Core Competencies
Deli Clerk
Mason City, IA · On-site
$13.75 - $16.75/hr
District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager Positions that Report to ...
Deli Clerk
Mason City, IA · On-site
$13.75 - $16.75/hr
District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager Positions that Report to ...
Deli Clerk
$13.50 - $16.75/hr
District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager Positions that Report to ...
Deli Clerk
$13.50 - $16.75/hr
District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager Positions that Report to ...
Deli Clerk
Fort Dodge, IA · On-site
$13.50 - $16.75/hr
District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager Positions that Report to ...
Deli Clerk
Fort Dodge, IA · On-site
$13.50 - $16.75/hr
District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager Positions that Report to ...
Deli Clerk
Cedar Rapids, IA · On-site
$13.75 - $17/hr
District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager Positions that Report to ...
Deli Clerk
Cedar Rapids, IA · On-site
$13.75 - $17/hr
District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager Positions that Report to ...
Deli Clerk
$13.75 - $16.75/hr
District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager Positions that Report to ...
Deli Clerk
$13.75 - $16.75/hr
District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager Positions that Report to ...
Deli Clerk
$13.75 - $17/hr
District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager Positions that Report to ...
Deli Clerk
$13.75 - $17/hr
District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager Positions that Report to ...
Cook (Full-Time)
North Liberty, IA · On-site
$12.75 - $17/hr
Support food preparation priorities and assist Utility Cook tasks as assigned * Work ... or deli cooking experience preferred * Ability to follow recipes and manage multiple preparation ...
Cook (Full-Time)
North Liberty, IA · On-site
$12.75 - $17/hr
Support food preparation priorities and assist Utility Cook tasks as assigned * Work ... or deli cooking experience preferred * Ability to follow recipes and manage multiple preparation ...
Delicatessen Department Manager
Davenport, IA · On-site
$42K/yr
... visit the deli. If you're a natural leader who takes pride in a well-run department, loves ... District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and ...
Delicatessen Department Manager
Davenport, IA · On-site
$42K/yr
... visit the deli. If you're a natural leader who takes pride in a well-run department, loves ... District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and ...
Delicatessen Department Manager
Le Claire, IA · On-site
$46K/yr
... visit the deli. If you're a natural leader who takes pride in a well-run department, loves ... District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and ...
Delicatessen Department Manager
Le Claire, IA · On-site
$46K/yr
... visit the deli. If you're a natural leader who takes pride in a well-run department, loves ... District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and ...
... visit the deli. If you're a natural leader who takes pride in a well-run department, loves ... District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and ...
... visit the deli. If you're a natural leader who takes pride in a well-run department, loves ... District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and ...
... visit the deli. If you're a natural leader who takes pride in a well-run department, loves ... District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and ...
... visit the deli. If you're a natural leader who takes pride in a well-run department, loves ... District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and ...
Lead Guest Services Team Member
Cedar Rapids, IA · On-site
$12.60 - $17.85/hr
... management * Determine break schedules and team member placement during shift * Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making ...
Lead Guest Services Team Member
Cedar Rapids, IA · On-site
$12.60 - $17.85/hr
... management * Determine break schedules and team member placement during shift * Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making ...
Lead Guest Services Team Member
Cedar Rapids, IA · On-site
$12.60 - $17.85/hr
... management * Determine break schedules and team member placement during shift * Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making ...
Lead Guest Services Team Member
Cedar Rapids, IA · On-site
$12.60 - $17.85/hr
... management * Determine break schedules and team member placement during shift * Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making ...
Lead Guest Services Team Member
Cedar Rapids, IA · On-site
$12.60 - $17.85/hr
... management * Determine break schedules and team member placement during shift * Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making ...
Lead Guest Services Team Member
Cedar Rapids, IA · On-site
$12.60 - $17.85/hr
... management * Determine break schedules and team member placement during shift * Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making ...
Retail Associate
Council Bluffs, IA · On-site
$14.25 - $16.25/hr
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... Cashier Guest Assistant Produce Associate Deli Associate Meat Associate Barista Pharmacy Technician ...
Retail Associate
Council Bluffs, IA · On-site
$14.25 - $16.25/hr
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... Cashier Guest Assistant Produce Associate Deli Associate Meat Associate Barista Pharmacy Technician ...
Retail Associate
Council Bluffs, IA · On-site
$14.25 - $16.25/hr
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... Cashier Guest Assistant Produce Associate Deli Associate Meat Associate Barista Pharmacy Technician ...
Retail Associate
Council Bluffs, IA · On-site
$14.25 - $16.25/hr
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... Cashier Guest Assistant Produce Associate Deli Associate Meat Associate Barista Pharmacy Technician ...
Lead Guest Services Team Member
Cedar Rapids, IA · On-site
$12.60 - $17.85/hr
... management * Determine break schedules and team member placement during shift * Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making ...
Lead Guest Services Team Member
Cedar Rapids, IA · On-site
$12.60 - $17.85/hr
... management * Determine break schedules and team member placement during shift * Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making ...
Assistant Deli Manager information
What are the key skills and qualifications needed to thrive as an assistant deli manager?
What does an assistant deli manager do?
How much is an assistant deli manager paid?
What are some common challenges faced by an assistant deli manager and how can they be addressed?
What is the difference between Assistant Deli Manager vs Deli Clerk?
| Aspect | Assistant Deli Manager | Deli Clerk |
|---|---|---|
| Responsibilities | Supervises staff, manages inventory, ensures food quality, assists in operations | Prepares deli products, stocks shelves, assists customers, maintains cleanliness |
| Credentials | High school diploma, experience in food service, leadership skills | High school diploma or equivalent, food handling knowledge |
| Work Environment | Supervisory role in deli section, may involve some managerial duties | Frontline position in deli department, customer service focus |
The main difference between an Assistant Deli Manager and a Deli Clerk lies in their responsibilities and roles. The Assistant Deli Manager oversees staff, manages inventory, and ensures overall deli operations, while the Deli Clerk focuses on preparing products and assisting customers. Both roles require food handling knowledge, but the Assistant Deli Manager typically has more leadership duties and experience.
Hy-Vee rating
6.3
Based on 1,663 frontline employees who took The Breakroom Quiz
45th of 122 rated grocery stores
Job description
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Assistant Manager, E-commerce
Department: General
FLSA: Non-Exempt
General Function:
The Assistant Manager, E-commerce oversees the planning, implementation, staffing, and tracking for the fulfillment and delivery of the store's E-commerce orders including pickup and delivery experience for all departments. E-commerce includes anything sold online for pickup or delivery for Aisles Online, food service, Pharmacy, MTO (bakery, deli, produce, catering, food service), and third-party marketplace.
Core Competencies
- Partnerships
- Growth mindset
- Results oriented
- Customer focused
- Professionalism
Reporting Relations:
Accountable and Reports to: District Store Director and Store Manager
Positions that Report to you: Aisles Online Manager (dual reporting for other departments filling eCommerce orders)
Primary Duties and Responsibilities:
Universal
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
- Makes an effort to learn customers' names and to address them by name whenever possible.
- Assists customers by: (examples include):
- escorting them to the products they're looking for
- securing products that are out of reach loading or unloading heavy items
- making note of and passing along customer suggestions or requests
- performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.
- Promotes Perks+ memberships and Ecommerce services
- Ensures smooth operation of all departments order fulfillment processes.
- Works to find efficiencies in store and areas of improvement.
- Reviews orders for accuracy.
- Assesses out of stocks and order cancellations.
- Ensures Customer Care emails, survey complaints, and other customer issues, including third-party complaints are appropriately handled.
- Ensures that customers are satisfied with their experience and takes steps necessary to address customer service issues.
- Continually monitors incoming online orders to ensure prompt, on-time fulfillment. Requests additional help from other areas of the store as needed.
- Adheres to all food safety guidelines and ensures products are kept at proper temperature to provide customers with the highest quality possible.
- Maintains communication and relationship with E-commerce Supervisor and other department supervisors.
- Ensures all payments are tenders for properly rang up in POS for both first party and third-party orders.
- Ensures products are available for online sale. (snoozed items in food service, prohibit ecommerce flags for Aisles Online)
- Sends in local items for images and content so they can be available for online sales.
- Provides education to existing employees regarding new policies and procedures.
- Adheres to company policies and individual store guidelines.
- Coordinates all store deliveries by appropriate planning, scheduling, and resource management.
- Responsible for labor standards and scheduling based on unit-based scheduling and projected orders.
- Ensures communication with customer on substitutions and order modification edits.
Aisles Online
- Ensures Red Line calls and inquiries for Aisles Online are being answered and handled appropriately.
- Responsible for oversite and policy adherence for product location.
- Ensures proper audit processes and training is in place for orders shopped by third-party services.
- Ensures process is in place for communication between store and Ecommerce Fulfillment Centers where necessary
Food Service and Fast & Fresh
- Ensures Red Line calls and inquiries for Food Service are answered and handled appropriately.
- Ensures appropriate menu items are available and monitors canceled food service orders.
- Ensures process is in place to verify Deliverect tablet is plugged in, turned on, and logged in each morning for food service orders.
- Establishes processes, provides training, and completes random audits to make sure food service orders are freshly prepared, using the correct packaging, and meeting our quality standards.
Made to Order (MTO)
- Manages and trains users on the MTO system and ensures orders are prepared as requested.
- Monitors incoming orders with made to order items to ensure accurate product procurement, product creation and on-time fulfillment
Third Party Marketplaces (TPM)
- Understands TPM availability at respective store. (TPMs include but are not limited to DoorDash, Instacart, Grubhub, Uber, and Shipt)
- Ensures all Checkout attendants are trained to handheld TPM orders appropriately.
- Responsible for maintaining delivery service quality through educating and blocking drivers as needed.
- Responsible to training required induvial on TPM portals (Floral manager, AO manager, FS manager, etc.)
- Ensures process is in place to verify TPM tablet(s) is plugged in, turned on, and logged in each morning in necessary departments.
Secondary Duties and Responsibilities:
- Performs other job-related duties and special projects as required.
- Assists in training new employees. Supports Aisles online manager for employee scheduling.
- Reports to work when scheduled and on time.
Knowledge, Skills, Abilities and Worker Characteristics:
- Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
- Good verbal and written communication skills
- Strong interpersonal skills: ability to relate to and interact with people in a friendly, professional manner
- Ability to identify problems, develop and execute solutions
- Ability to interact with basic computer systems, including word processing, spreadsheet and email applications, as well as job- specific programs
Education and Experience:
- High School Diploma or equivalent preferred.
- Must be skilled in the computer as well as the internet.
Supervisory Responsibilities (Direct Reports):
- Instructing, assigning, reviewing, and planning the work of others.
- Maintaining standards, coordinating activities, and acting on employee problems.
- Has the authority to recommend employee discipline.
Physical Requirements:
- Visual requirements include: ability to see detail at near range with or without correction.
- Must be physically able to perform sedentary work: occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking.
- Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.
- Must possess the ability to compose original correspondence; follow technical manuals; evaluate technical data, and advise people. Possess the ability to interview to obtain basic information; guide people to provide basic direction and have increased contact with people.
Working Conditions:
The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast-paced work environment.
Equipment Used to Perform Job:
PC, modem, and printer with Windows NT, Microsoft Office, E-mail, Internet explorer software, cash registers, electronic scales, calculator, telephone, and FAX machine.
Contacts:
Has daily contact with store personnel, suppliers/vendors, customers, and the public. Occasional contact with federal or state regulatory agencies regarding inspections.
Confidentiality:
Has access to confidential information including inventory costs, sales, e-mail messages, pricing, sales reports, profit and loss reports, and all data related to operations
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
About Hy-Vee
Sourced by ZipRecruiter
Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
West Des Moines, IA, US
Year founded
1930