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Assistant Customer Service Representative Jobs in Kansas

Dal-Tile

Customer Service Representative

Lenexa, KS · On-site

$15 - $20.50/hr

As the Customer Service Representative, we need someone ready to provide a variety of support, such ... Build and nurture strong customer relationships. * Assist customers in selecting the appropriate ...

U-Haul

Customer Service Representative

Kansas City, KS

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Olathe, KS · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Overland Park, KS · On-site

$15.75 - $21.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Junction City, KS · On-site

$14.75 - $20.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Shawnee, KS · On-site

$15.25 - $20.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Leavenworth, KS · On-site

$15.25 - $20.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Shawnee, KS

$15.25 - $20.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Junction City, KS

$14.75 - $20.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Overland Park, KS · On-site

$15.75 - $21.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Kansas City, KS · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Leavenworth, KS · On-site

$15.25 - $20.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Wichita, KS

$14.25 - $19.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Leavenworth, KS · On-site

$15.25 - $20.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Overland Park, KS

$15.75 - $21.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Olathe, KS

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Wichita, KS

$14.25 - $19.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

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Showing results 21-40

All JobsCustomer Service Representative JobsAssistant Customer Service Representative JobsAssistant Customer Service Representative Jobs in Kansas

Assistant Customer Service Representative information

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

What does an assistant customer service representative do?

An assistant customer service representative supports the customer service team by handling inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and may assist with data entry or basic troubleshooting to ensure customer satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Kansas?

The most popular types of Customer Service Representative jobs in Kansas are:

What cities in Kansas are hiring for Assistant Customer Service Representative jobs?

Cities in Kansas with the most Assistant Customer Service Representative job openings:

Assistant Customer Service Representative jobs near you

Customer Service Representative

Dal-Tile

Lenexa, KS • On-site

$15 - $20.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Daltile rating

7.7

Company rating: 7.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

191st of 545 rated manufacturers

Job description

About the Job
Recruiting Profile
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.
Primary Objective
To engage with customers through multiple interaction types, including phone, email, and in-person. Showroom duties include guiding customers through the showroom and assisting with product selection. Efficient coordination between the Company and its customers with a high level of service and support, ensuring customer satisfaction.
Primary Function and Scope:
  • Provide exceptional customer service through phone, email, and in-person interactions.
  • Build and nurture strong customer relationships.
  • Assist customers in selecting the appropriate products for their needs.
  • Retrieve and bring product samples to customers in the showroom.
  • Accurately maintain customer contact information and transaction records.
  • Follow up with customers on quotes, inquiries, and sales opportunities.
  • Process sales transactions, payments, and generate sales orders.
  • Create shipping orders and packing lists.
  • Answer inbound sales calls and proactively make outbound calls.
  • Maintain and create marketing materials.
  • Collaborate with the Sales Representative.
  • Stay informed about company products and services.
  • Perform additional duties as required.
Experience and Knowledge Required:
  • High School Diploma or GED equivalency required.
  • 1 or more years of customer service experience.
  • Focus on customer account management is preferred
Competencies:
  • Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organizational required.
  • Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards.
  • Ability to demonstrate strong organizational and problem-solving skills required.
  • Goal-oriented with a focus on delivering excellent customer service.
  • Ability to demonstrate strong interpersonal relationship-building skills.
  • Proficient with PCs and navigating a multi-window environment.
  • Intermediate skills in MS Outlook, Word, and Excel.
  • Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively.

Other Pertinent Job Information
While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

What Daltile employees say

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