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Assistant Customer Service Representative Jobs in Kansas

U-Haul

Customer Service Representative

Wichita, KS · On-site

$15.75 - $21.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Leavenworth, KS · On-site

$15.25 - $20.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Junction City, KS · On-site

$14.75 - $20.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Olathe, KS · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Overland Park, KS · On-site

$15.25 - $20.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Kansas City, KS · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Shawnee, KS · On-site

$15.25 - $20.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Taco John's

Customer Service Representative

Colby, KS · On-site

$10 - $14/hr

Customer Service Representative at Taco John's - $12-$14/hour , Dayside Shifts! Join Our Restaurant Customer Service Team in Colby, Kansas! Looking for a part-time job with dayside hours? Taco John ...

Q5 Connections

Customer Service Representative

Topeka, KS · On-site

$15 - $20.50/hr

Customer Service Representative Topeka, Kansas, United States $ 11.00 - 13.00 (US Dollar) Job Openings Customer Service Representative About the Job Customer Service Representative We are seeking a ...

Domino's Franchise

Customer Service Rep

Mcpherson, KS · On-site

$14.50 - $19.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Franchise

Customer Service Rep

Overland Park, KS · On-site

$15.25 - $20.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

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All JobsCustomer Service Representative JobsAssistant Customer Service Representative JobsAssistant Customer Service Representative Jobs in Kansas

Assistant Customer Service Representative information

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

What does an assistant customer service representative do?

An assistant customer service representative supports the customer service team by handling inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and may assist with data entry or basic troubleshooting to ensure customer satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Kansas?

The most popular types of Customer Service Representative jobs in Kansas are:

What cities in Kansas are hiring for Assistant Customer Service Representative jobs?

Cities in Kansas with the most Assistant Customer Service Representative job openings:

Assistant Customer Service Representative jobs near you

Customer Service Representative

Mike Carpino Ford, Inc

Parsons, KS • On-site

$15/hr

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago

Job description

Join a family-owned and operated dealership known for exceptional service and community values for over 20 years. Mike Carpino Ford Parsons is looking for a friendly, organized Customer Service Representative to support both our front desk and parts/service department. This hybrid role is perfect for someone who enjoys helping people and takes pride in keeping daily operations running smoothly. 

Key Responsibilities:

Front Desk/Administrative Duties

  • Greet customers warmly and maintain a clean, welcoming dealership environment
  • Answer incoming calls, direct them to correct department, and take accurate messages
  • Process payments for customers
  • Handle administrative duties such as filing, scanning, scheduling, and data entry
  • Prepare and reconcile daily deposits as needed
  • Create, review, and process invoices accurately as needed
  • Maintain accurate records and documentation for customer-facing transactions
  • Support the accounting and service departments with basic clerical tasks

Parts/Service Representative Duties

  • Schedule service appointments for customers
  • Assist customers and technicians in identifying and ordering correct parts
  • Look up parts pricing and availability
  • Create and process parts invoices, special orders, and returns
  • Maintain organized parts storage
  • Provide concierge support for all owner inquiries to assure customer needs are handled to best abilities.
  • Establish follow up time
  • Obtain customer and vehicle information
  • Verify that the final invoice reconciles with the work performed on the repair order

Qualifications

  • Strong customer service and communication skills
  • Ability to multitask while staying organized and detail-oriented
  • Previous administrative, receptionist, retail, or automotive parts/service experience is helpful but not required
  • Positive attitude, reliability, and willingness to learn
  • A desire for a long-term career with a growing organization
  • Computer skills and willingness to learn new programs
  • Ability to learn new technology and repair and service procedures and specifications
  • Ability to lift 50 pounds and work on your feet for extended periods of time
  • High school diploma or equivalent

Compensation & Benefits

  • Entry-level position starting at $15/hour with opportunity for pay increase after 90-day performance evaluation
  • Health Insurance
  • PTO
  • Holidays
  • 401(K)
  • Professional Development Assistance
  • Tuition Reimbursement

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.