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Assistant Customer Service Freight Forwarding Jobs in Utah

SOAR TRANSPORTATION

Customer Service Rep

Salt Lake City, UT · On-site

$15.50 - $21/hr

POSITION PURPOSE To solicit and manage freight orders daily from a designated and assigned base of ... Seek alternate solutions with customers in the event of a service deviation, including change of ...

FedEx Freight

Freight Handler Part-Time

Salt Lake City, UT · On-site

$14.75 - $19.25/hr

Verify and complete required documentation and reports. * Assist customers with freight and freight ... Frequent contact with service center personnel; fast-paced, deadline oriented. EST FedEx Freight ...

Ardent Services

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

In this role, you'll be at the center of daily freight movement-solving problems, communicating ... Deliver excellent customer service and timely problem resolution What We're Looking For * Strong ...

Addison Group

Customer Service Liason

Salt Lake City, UT · On-site

$19 - $25/hr

Arrange freight and secure rates through a TMS, collaborating with customers on shipment logistics ... Occasionally assist warehouse staff with labeling or related tasks as needed * Perform additional ...

Ardent

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

Description:Customer Service Representative Lehi, UT | Full-Time, In-Person Looking for a role ... In this role, you'll be at the center of daily freight movement--solving problems, communicating ...

Ardent

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

Description Customer Service Representative Lehi, UT | Full-Time, In-Person Looking for a role ... In this role, you'll be at the center of daily freight movement-solving problems, communicating ...

Ardent

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

In this role, you'll be at the center of daily freight movement-solving problems, communicating ... Deliver excellent customer service and timely problem resolution What We're Looking For * Strong ...

Dollartree

customer service

Cottonwood Heights, UT · On-site

$13.75 - $19/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with ...

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Assistant Customer Service Freight Forwarding information

What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?

AspectAssistant Customer Service Freight ForwardingCustomer Service Representative
Primary RoleSupports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination.Provides general customer support, handles inquiries, and resolves issues across various industries.
Required SkillsKnowledge of freight processes, logistics, and shipping documentation.Strong communication, problem-solving, and customer service skills.
Work EnvironmentLogistics companies, freight forwarding firms, shipping departments.Retail, service industries, call centers, and corporate offices.
CertificationsOften requires familiarity with logistics certifications; not always mandatory.Typically no specific certifications required.

While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.

What are the most commonly searched types of Customer Service Freight Forwarding jobs in Utah?

The most popular types of Customer Service Freight Forwarding jobs in Utah are:

What are popular job titles related to Assistant Customer Service Freight Forwarding jobs in Utah?

For Assistant Customer Service Freight Forwarding jobs in Utah, the most frequently searched job titles are:

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The top searched job categories for Assistant Customer Service Freight Forwarding jobs in Utah are:

What cities in Utah are hiring for Assistant Customer Service Freight Forwarding jobs?

Cities in Utah with the most Assistant Customer Service Freight Forwarding job openings:

Assistant Customer Service Freight Forwarding jobs near you
Infographic showing various Assistant Customer Service Freight Forwarding job openings in Utah as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Supv-Operations

FedEx Freight Holding Company, Inc.

North Salt Lake, UT • On-site

Full-time

Posted 3 days ago

New

Job description

POSITION OVERVIEW:
Lead employees to ensure customer satisfaction by moving all shipments on time and damage free
ESSENTIAL FUNCTIONS:
  • Lead, manage, educate and develop company employees focusing on retention and growth
  • Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
  • Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees.
  • Plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked-up timely and damage free
  • Communicate job assignments coordinating with all employees ensuring direction is clear and concise
  • Monitor service freight and ensure cut time compliance
  • Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
  • Assist customers with rate quotes, claim information and setting appointments
  • Monitor actual performance data and gather information for reporting
  • Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met
  • Identify freight moving at incorrect weight and classification
  • Ensure all OS&D is identified and processed properly
  • Perform administrative functions as required
  • Comply with all applicable laws/regulations, as well as company policies/procedures
  • Perform other duties as required

DISCLAIMER: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.
QUALIFICATIONS:
  • Must possess high school diploma or equivalent
  • Must be able to travel as needed
  • Good written, verbal and interpersonal communication skills
  • Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred
  • Able to work independently and as part of a team
  • Multi-tasked oriented and possess good organizational skills
  • Knowledge of Microsoft Office and Internet

WORKING CONDITIONS:
  • Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise
  • Hours may vary due to operational need
  • Frequent contact with service center personnel; fast-paced, deadline oriented

EST FedEx Freight, Inc
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at ADAAssistance@fedexfreight.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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