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Assistant Customer Service Freight Forwarding Jobs in Hawaii

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We are seeking a highly detailed Administrative Assistant to join our team! You will be the first point of contact to our customers and will represent our company. You will explain service ...

About HPL Apollo HPL Apollo is one of the top freight forwarders in the United States by volume ... service standard. Warehouse & Cold-Chain Operations * Oversee all warehouse activities at the ...

Class B Driver

Honolulu, HI · On-site

$25 - $30/hr

HPL Apollo is seeking a dedicated Class B Driver to join our perishable freight forwarding team ... Provide excellent customer service during delivery, always representing HPL Apollo professionally.

Class B Driver

Honolulu, HI · On-site

$25 - $30/hr

HPL Apollo is seeking a dedicated Class B Driver to join our perishable freight forwarding team ... Provide excellent customer service during delivery, always representing HPL Apollo professionally.

Customer Service Representative

Aiea, HI · On-site

$15.50 - $21.25/hr

Compute costs and process customer payments * Assist customers with credit card payment processing ... Process returned mail when a forwarding address is available * Mail refund and accounts payable ...

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Assistant Customer Service Freight Forwarding information

What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?

AspectAssistant Customer Service Freight ForwardingCustomer Service Representative
Primary RoleSupports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination.Provides general customer support, handles inquiries, and resolves issues across various industries.
Required SkillsKnowledge of freight processes, logistics, and shipping documentation.Strong communication, problem-solving, and customer service skills.
Work EnvironmentLogistics companies, freight forwarding firms, shipping departments.Retail, service industries, call centers, and corporate offices.
CertificationsOften requires familiarity with logistics certifications; not always mandatory.Typically no specific certifications required.

While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.

What are the most commonly searched types of Customer Service Freight Forwarding jobs in Hawaii? The most popular types of Customer Service Freight Forwarding jobs in Hawaii are:
What are popular job titles related to Assistant Customer Service Freight Forwarding jobs in Hawaii? For Assistant Customer Service Freight Forwarding jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Assistant Customer Service Freight Forwarding jobs in Hawaii look for? The top searched job categories for Assistant Customer Service Freight Forwarding jobs in Hawaii are:
What cities in Hawaii are hiring for Assistant Customer Service Freight Forwarding jobs? Cities in Hawaii with the most Assistant Customer Service Freight Forwarding job openings:

Administrative Assistant / Customer Service

TY Realty, Inc.

Honolulu, HI • On-site

$60K - $75K/yr

Full-time

Medical, Dental, Vision

Re-posted 7 days ago

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Job description

We are seeking a highly detailed Administrative Assistant to join our team! You will be the first point of contact to our customers and will represent our company. You will explain service information, resolve issues, take reservations, build customer relationships and find potential customers.
Responsibilities:

  • Handle customer inquiries and complaints in a professional manner
  • Provide information about our services
  • Troubleshoot and resolve issues and concerns
  • Document and update customer records based on interact
  • Prepare documents for reservations and other real estate documents
  • File documents
  • Complete other relevant tasks with leadership direction
  • Provide personalized and excellent Guest service to guest inquiries and requests
  • Serve as liaison with special attention Guests
  • Respond to and assist all Guest inquiries and concerns
  • Misc secretarial items

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Strong computer skills a must; ability to learn and work in different computer applications
  • Exhibit strong ability to multi-task and focus in a fast-paced environment
  • Possess exceptional Guest Service skill
  • Must be a critical thinker and problem solver
  • Strong verbal and written communication skills
  • Ability to remain professional and helpful when handling complex Guest concerns
  • Must stay calm in highly stressful situations

Prefered Qualifications:

  • Previous work experience in a hotel/front Desk environment
  • Previous experience in a high volume, fast paced office type environment

Company Description

We are a locally owned and operated fast moving property management company.