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Assistant Credit Controller Jobs in Tennessee (NOW HIRING)

Oversea cash and credit by adhering to our cash handling and reconciliation procedures, ensuring ... Ensure weekly truck deliveries are made by the scheduled times, ensuring we are controlling costs ...

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Assistant Credit Controller information

What does an assistant credit controller do?

An Assistant Credit Controller supports the credit control team by helping to manage and monitor a company's outstanding debts. Their responsibilities typically include contacting clients regarding overdue invoices, maintaining accurate records of all communications, reconciling accounts, and assisting with the preparation of reports. They work to ensure timely payments from customers, help resolve payment disputes, and support the overall cash flow of the business. The role requires strong communication, organizational, and analytical skills.

What are the key skills and qualifications needed to thrive as an assistant credit controller?

To thrive as an Assistant Credit Controller, you need a strong grasp of accounting principles, attention to detail, and experience with credit control processes, often supported by qualifications such as AAT or equivalent. Proficiency in accounting software (e.g., Sage, SAP) and Microsoft Excel is typically required. Excellent communication, negotiation skills, and the ability to work under pressure are valuable soft skills for this role. These competencies ensure effective debt management, support healthy cash flow, and foster positive client relationships, which are vital for a company’s financial stability.

What are some typical challenges an assistant credit controller may face when managing overdue accounts?

Assistant Credit Controllers often encounter challenges such as handling difficult conversations with customers regarding overdue payments and balancing the need to recover debts while maintaining positive client relationships. They may also need to resolve discrepancies in invoices or account records, which requires attention to detail and effective communication with both internal teams and external clients. Staying organized and managing a large volume of accounts within tight deadlines is another common challenge in this role.

What is the difference between Assistant Credit Controller vs Credit Controller?

AspectAssistant Credit ControllerCredit Controller
ResponsibilitiesSupporting credit control processes, monitoring overdue accounts, assisting with debt collectionManaging credit risk, chasing overdue payments, maintaining customer credit limits
Required SkillsBasic understanding of credit control, communication skills, attention to detailAdvanced credit management, negotiation skills, financial analysis
QualificationsTypically GCSEs or equivalent, some roles may require basic finance knowledgeFinance or accounting qualifications often preferred
Work EnvironmentOffice-based, supporting credit control teamOffice-based, responsible for credit collection and risk management

The Assistant Credit Controller supports the Credit Controller by handling routine tasks and assisting in credit management. The Credit Controller takes on more responsibility for managing credit risk and debt collection. Both roles often require similar qualifications, but the Credit Controller generally has more experience and authority in credit decisions.

How much do assistant credit controllers get paid?

Assistant credit controllers typically earn between $25,000 and $45,000 annually, depending on experience, location, and the size of the company. Entry-level positions may start lower, while experienced professionals with specialized skills can earn higher salaries. Compensation often includes benefits such as bonuses and paid time off.

What qualifications do I need to be an Assistant Credit Controller?

To become an Assistant Credit Controller, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a relevant qualification such as a finance or accounting certification. Strong numerical skills, attention to detail, and proficiency with accounting software are important, along with good communication skills and the ability to work within deadlines.

What are the most commonly searched types of Credit Controller jobs in Tennessee?

The most popular types of Credit Controller jobs in Tennessee are:

What cities in Tennessee are hiring for Assistant Credit Controller jobs?

Cities in Tennessee with the most Assistant Credit Controller job openings:

Assistant Manager (Wingstop)

Pilot Companies LLC

Cookeville, TN • On-site

$17 - $19/hr

Full-time

PTO

Re-posted yesterday


Pilot Company rating

6.1

Company rating: 6.1 out of 10

Based on 536 frontline employees who took The Breakroom Quiz

349th of 739 rated retailers


Job description

Benefits: 

  • BONUSES FOR ALL EMPLOYEES
  • PTO
  • FREQUENT PAY INCREASES
  • ADVANCEMENT OPPORTUNITIES
  • TUITION REIMBURSEMENT
  • FLEXIBLE SCHEDULE
  • EMPLOYEE DISCOUNTS

Essential Duties & Responsibilities

  • Assist the crew with all guests to make sure they feel welcome and are always given responsive, friendly and courteous service.
  • Assist the crew with preparing and packaging all orders according to wingstop standards ensuring accuracy, presentation, and making sure it gets done in a timely manner.
  • Checking cashiers are consistently using the correct corporate guidelines, i.e., using the name, pushing the surveys etc.
  • Oversea cash and credit by adhering to our cash handling and reconciliation procedures, ensuring deposits are accurate and credit card transactions are balanced.
  • Make employee assessments by assigning one on one counseling reports with the store manager for review.
  • Holding crew accountable for cleaning, any damages done to company property and work output
  • Be knowledgeable about personal and administrative policies guidelines & training programs.
  • Be fair and consistent with any corrective actions for any violations of company, rules, and procedures.
  • Achieve company objectives in service quality and appearance of the facility through training of employees while creating a positive working environment.
  • Meet scheduling requirements, cover all shifts where it is needed to ensure operations go undisturbed, Follow up with the store manager for any callouts or no-shows.
  • Managing daily and weekly inventory 
  • Ensure weekly truck deliveries are made by the scheduled times, ensuring we are controlling costs by ordering what we need.
  • Managing labor during shift.
  • Inspect all products to ensure they have been received in correct unit count and condition and deliveries are followed with receiving policies and procedures. Report any differences with the store manager.
  • Inspect equipment daily as well as keeping up with the temp log.
  • Be always prepared for our QSC, ensuring cleanliness, procedures and equipment are maintained and are up to standard.

 

Job Requirements:

  • Experience with POS systems and cash registers
  • Basic computer knowledge
  • Good math skills
  • Excellent communication skills
  • Ability to effectively resolve complaints.
  • Manger certificate is a plus.

What Pilot Company employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Pilot Company

Sourced by ZipRecruiter

Pilot Flying J is an American-based company situated in Knoxville, TN, USA. Founded in 1958, it falls under the travel-center industry, providing comprehensive services to professional drivers, recreational travelers, and road users. Pilot Flying J offers amenities such as refueling facilities, convenience stores, fast-food restaurants, and trucking supplies services, positioning itself as a crucial part of America's interstate highway system.

Industry

Gasoline stations, petroleum and petroleum products wholesalers and retail

Company size

10,000+ Employees

Headquarters location

Knoxville, TN, US