ZipRecruiter

Log In

1

Assistant Concierge Manager Jobs in Alberta (NOW HIRING)

Hines

Corporate Concierge

Calgary, AB

The Corporate Concierge plays a key role in fostering a welcoming, professional, and service ... Management Office, tenant experience programs, and wellness initiatives. * Assist tenants with ...

Hines

Corporate Concierge

Calgary, AB · On-site

The Corporate Concierge plays a key role in fostering a welcoming, professional, and service ... Management Office, tenant experience programs, and wellness initiatives. * Assist tenants with ...

Hines

Corporate Concierge

Calgary, AB

The Corporate Concierge plays a key role in fostering a welcoming, professional, and service ... Management Office, tenant experience programs, and wellness initiatives. * Assist tenants with ...

FAIRMONT

Concierge (Seasonal)

Jasper, AB

... Manager, responsibilities and essential job functions include but are not limited to the following ... Consistently offer professional, friendly and engaging service * Assist guests with mail, messages ...

Go Auto

Service Concierge

Calgary, AB · On-site

Build strong relationships and create a positive customer experience * Assist customers with their ... Manage multiple priorities while maintaining a high level of customer service * Step in wherever ...

Go Auto

Service Concierge

Calgary, AB · On-site

Build strong relationships and create a positive customer experience * Assist customers with their ... Manage multiple priorities while maintaining a high level of customer service * Step in wherever ...

Go Auto

Service Concierge

Calgary, AB

Build strong relationships and create a positive customer experience * Assist customers with their ... Manage multiple priorities while maintaining a high level of customer service * Step in wherever ...

Hines

Concierge - Two Park Central

Calgary, AB · On-site

CA$44K - CA$53K/yr

Backed by Hines, a global real estate investment, development, and property management firm with ... Answer phone calls, transfer calls to appropriate reference points, and assist with completed ...

Hines

Concierge - Two Park Central

Calgary, AB · On-site

CA$44K - CA$53K/yr

Backed by Hines, a global real estate investment, development, and property management firm with ... Answer phone calls, transfer calls to appropriate reference points, and assist with completed ...

Marriott

Club Level Concierge

Calgary, AB · On-site

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and ... assist individuals with disabilities, and thank guests with genuine appreciation. Speak with ...

next page

Showing results 1-20

All JobsConcierge JobsAssistant Concierge Manager JobsAssistant Concierge Manager Jobs in Alberta

Assistant Concierge Manager information

What is an assistant concierge manager?

Assistant Concierge Managers are hospitality professionals who support the Concierge Manager in overseeing the concierge team and ensuring guests receive exceptional service. They help manage guest inquiries, coordinate special requests, and provide recommendations for local attractions, dining, and events. Additionally, they assist in training and supervising concierge staff, resolving guest issues, and maintaining high service standards. Their goal is to enhance the guest experience and contribute to the smooth operation of the hotel's front-of-house services.

What are the key skills and qualifications needed to thrive as an assistant concierge manager?

To thrive as an Assistant Concierge Manager, you need a solid background in hospitality management, customer service, and a working knowledge of local attractions and services, often supported by a hospitality degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and guest communication tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and a keen attention to detail help individuals excel in this role. These competencies are crucial for ensuring guest satisfaction, coordinating services efficiently, and maintaining the high standards expected in luxury hospitality environments.

What are some common challenges faced by an assistant concierge manager and how can they be addressed?

Assistant Concierge Managers often juggle multiple guest requests while ensuring high service standards, which can be challenging during peak periods. Effective time management, clear communication, and proactively anticipating guest needs are key to overcoming these challenges. Collaborating closely with other departments and training team members to handle high-pressure situations smoothly also helps maintain excellent guest experiences. Embracing feedback and continuously updating local knowledge can further enhance service quality and guest satisfaction.

What is the difference between Assistant Concierge Manager vs Concierge Supervisor?

AspectAssistant Concierge ManagerConcierge Supervisor
CredentialsCustomer service experience, hospitality certifications often preferredCustomer service experience, hospitality background
Work EnvironmentHotels, luxury residences, resortsHotels, luxury properties, cruise ships
Employer & IndustryHospitality industry, luxury service providersHospitality industry, hotel management
Search & Comparison IntentRoles involving assisting guests and managing concierge teamsRoles focused on supervising concierge staff and operations

The Assistant Concierge Manager and Concierge Supervisor roles both operate within the hospitality industry, focusing on guest services. The Assistant Concierge Manager typically has broader responsibilities, including supporting the concierge team and handling guest inquiries, while the Concierge Supervisor mainly oversees daily operations and staff management. Both positions require customer service experience and are found in similar work environments, but their scope and focus differ slightly.

Do assistant concierge managers make good money?

Assistant concierge managers typically earn a salary that varies based on location, experience, and the size of the establishment, with median wages often ranging from $35,000 to $55,000 annually. They may also receive benefits such as health insurance and paid time off, and earning potential can increase with additional responsibilities or certifications in hospitality management.

How much do assistant concierge managers make?

Assistant concierge managers typically earn between $35,000 and $55,000 annually, depending on experience, location, and the size of the establishment. They often require strong customer service skills and familiarity with hotel or hospitality operations. Salaries can vary based on the complexity of duties and certifications held.

What job categories do people searching Assistant Concierge Manager jobs in Alberta look for?

The top searched job categories for Assistant Concierge Manager jobs in Alberta are:

Assistant Concierge Manager jobs near you

Part-time Concierge

Edmonton, AB • On-site

Larlyn Property Management
See more jobs at Larlyn Property Managementexternal

Part-time

Re-posted 28 days ago

Job description

We’re looking for someone amazing to be the welcoming face of our property  - our next Concierge.


This role is perfect for someone who enjoys building relationships, takes pride in helping others, and brings a positive, approachable energy every day.


As Concierge, you’ll play a key role in the day-to-day life of the building. You understand the value of great customer service and are always ready to support residents, guests, and the overall community experience.


Reporting to the Condominium Manager the Concierge greets every resident with a smile and a kind word; ensuring through strong open communication and organization that they deliver exceptional service to residents. The concierge should be constantly looking for ways to add value to the overall owner experience and be a pro-active problem solver.


Essential Duties & Responsibilities

  • Maintain a presence in the lobby and to help control access to the building;
  • Assist Residents and their guests in a positive, friendly manner; · 
  • Manage notices and messages to the residents, answering/sending email and answering desk phone; · 
  • Receive and arrange pick up of delivered parcels; · 
  • Assist with community events as required; · 
  • Helps residents set up online accounts and organize access for authorized vendors to provide services within units; · · 
  • Provides services requested by making arrangements and bookings for building amenities, elevators and parking permits; · · 
  • Maintains the building FOB register; 
  • Assist the Condominium Manager with site inspections and report any hazards or issues; · 
  • Ensure consistent communication with the Condominium Manager regarding operational and security updates; 
  • Conduct business with the highest standards of personal, professional and ethical conduct;
  • Answering phone calls using appropriate etiquette, logging reports, perform administrative duties as assigned.  
  • General tidying of the front entrance and lobby space.

If you are a polished, mature individual that is looking for part-time work we would love to hear from you!

Shifts available Friday and Saturday 9am – 5 pm