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Assistant Claims Manager Jobs in Michigan (NOW HIRING)

Cherokee Insurance Company

Claims Assistant

Wolverine, MI · On-site

$17.75 - $22.75/hr

The duties of the Wolverine Claims Assistant I are to provide general assistance to the Adjusters, the Claims Coordinator and Claims Manager in accomplishing the task of opening, adjusting and ...

Cherokee Insurance Company

Claims Assistant

Wolverine, MI · On-site

$17.75 - $22.75/hr

The duties of the Wolverine Claims Assistant I are to provide general assistance to the Adjusters, the Claims Coordinator and Claims Manager in accomplishing the task of opening, adjusting and ...

Cherokee Insurance Company

Claims Assistant

Wolverine, MI

$17.75 - $22.75/hr

The duties of the Wolverine Claims Assistant I are to provide general assistance to the Adjusters, the Claims Coordinator and Claims Manager in accomplishing the task of opening, adjusting and ...

Zolman

Estimator

Walled Lake, MI · On-site

  • PTO

Claims Managers will be assigned a geographic territory but may be required to handle claims ... Occasionally perform Matterport when required. * Assist in backing up the team during PTO.

Zolman

Estimator

Walled Lake, MI · On-site

  • PTO

Claims Managers will be assigned a geographic territory but may be required to handle claims ... Occasionally perform Matterport when required. * Assist in backing up the team during PTO.

Zolman

Estimator

Walled Lake, MI

  • PTO

Claims Managers will be assigned a geographic territory but may be required to handle claims ... Occasionally perform Matterport when required. * Assist in backing up the team during PTO.

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Assistant Claims Manager information

See Michigan salary details

$12

$18

$24

How much do assistant claims manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for assistant claims manager in Michigan is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.90 per hour, depending on experience, location, and employer.

What does an assistant claims manager do?

An Assistant Claims Manager supports the claims management team in processing and resolving insurance claims. Their responsibilities typically include reviewing claim files, coordinating investigations, communicating with clients and adjusters, and ensuring claims are handled efficiently and in compliance with company policies. They may also assist in training junior staff and monitoring claim progress to help prevent delays or errors. This role requires strong organizational, communication, and problem-solving skills.

What are some common challenges faced by assistant claims managers, and how can they be managed effectively?

Assistant Claims Managers often juggle multiple claims simultaneously while ensuring accuracy, timely processing, and compliance with regulatory requirements. Balancing workloads and managing client expectations can be challenging, especially during peak periods. Effective time management, strong communication with both clients and internal teams, and staying updated on industry best practices are crucial for overcoming these challenges. Many organizations offer training and mentoring to help Assistant Claims Managers develop these essential skills.

What are the key skills and qualifications needed to thrive as an assistant claims manager, and why are they important?

To thrive as an Assistant Claims Manager, you need a solid understanding of insurance policies, claims processing, and risk assessment, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and sometimes certifications like AIC (Associate in Claims) are commonly required. Strong analytical abilities, attention to detail, and effective communication skills help distinguish top performers in this role. These skills ensure efficient and accurate claim resolution, regulatory compliance, and positive client relationships in a complex insurance environment.

What is the difference between Assistant Claims Manager vs Claims Supervisor?

AspectAssistant Claims ManagerClaims Supervisor
CredentialsTypically requires a bachelor's degree in insurance, business, or related field; certifications like CPCU or AIC are commonSimilar credentials; often holds industry certifications and relevant experience
Work EnvironmentOffice setting, managing claims teams, coordinating with adjusters and clientsOffice-based, overseeing claims processing and team performance
Employer & Industry UsageInsurance companies, third-party administrators, and claims agenciesInsurance firms, claims departments, and risk management companies

The Assistant Claims Manager and Claims Supervisor roles share similar credentials and work environments, both focusing on managing claims processes within insurance organizations. The Assistant Claims Manager often has broader responsibilities, including supporting the Claims Manager and handling complex cases, while the Claims Supervisor primarily oversees daily team operations and claims processing.

What are the most commonly searched types of Claims Manager jobs in Michigan?

The most popular types of Claims Manager jobs in Michigan are:

Assistant Claims Manager jobs near you
Infographic showing various Assistant Claims Manager job openings in Michigan as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $38,161 per year, or $18.3 per hour.

Claims Assistant

Cherokee Insurance Company

Wolverine, MI • On-site

$17.75 - $22.75/hr

Full-time

Re-posted 13 days ago

Job description

Cherokee Insurance, a leading commercial Property/Casualty insurance provider, is currently in search of an
Claims Assistant
to work on-site at our corporate office located in Sterling Heights, MI. We are looking for highly detailed, analytical and assertive individuals to assist with the insurance claims process. If you love a challenge and are looking to take a step towards a rewarding career, apply today!
The duties of the Wolverine Claims Assistant I are to provide general assistance to the Adjusters, the Claims Coordinator and Claims Manager in accomplishing the task of opening, adjusting and closing claims. The Claims Assistant I reports on a daily basis directly to the Claims Coordinator, and from time-to-time to the Claims Manager.
Specific tasks include, but are not limited to:
  • Check for police reports online and if available attach them to claim.
  • Get mail when mail is called.
  • Process BRICS payments.
  • Process stop pays.
  • Process form letters and miscellaneous documents for adjusters.
  • Distribute incoming faxes.
  • Proofread, attach and mail out BX payments.
  • Process total loss titles.
  • Report claims to ISO.
  • Run claim searches and address searches in ISO.
  • Send out certified letters.
  • Answer claims calls.
  • Provide customer service to insureds, claimants and other parties.
  • Help back up front desk/phones when needed.
  • Run title searches and MVRs.
  • Process subrogation payments.
  • Assist adjusters in processing documents when they are working from home.
  • Process Right Signature requests.
  • Scan claim files to adjusters when requested.
  • Check with adjusters and offer assistance if needed.

In Claims Coordinator's Absence:
  • Print off Review Works and distribute to adjusters.
  • Pull daily mail and distribute.
  • Assign new claims in BX.
  • Monitor and distribute claims emails.
  • Scan and send field adjusters' mail.

Skills/Qualifications: Computer literacy required. Must have or be able to gain proficiency in various types of software. Good oral and written communications skills required. Good customer service skills required. Must be able to manage time and prioritize multiple tasks. Must develop good conceptual knowledge of insurance claims processing at Wolverine and assist in efficiently carrying out and implement improvements to the same.
Level: Entry level, with increasing responsibility and advancement opportunity based on needs and performance.
Education: College coursework preferred but not required. High school diploma required.

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