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Assistant Citrix Jobs in Arizona (NOW HIRING)

Participate in ongoing system and network initiatives, assist with assigned projects, and take part ... 104) and/or Citrix CCA-V certification. * Systems & Infrastructure Expertise : Advanced ...

... Citrix issues Provide remote support using tools such as LogMeIn Perform device imaging and ... update tickets in ServiceNow Assist with IT projects and Smart Hands support Required ...

Material Handler Production

Phoenix, AZ · On-site

$17 - $20.50/hr

... Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace * Knowledge of legal terminology is preferred but not ...

Troubleshoot Cisco VPN and Citrix issues * Provide remote support using tools such as LogMeIn ... Manage and update tickets in ServiceNow * Assist with IT projects and Smart Hands support Required ...

Help ensure user applications work over VPN and/or Citrix. * Manage user relocation requests ... Wireless Services * Assist users with mobile communication devices. * Provide tier 2 support ...

... Assist with capacity planning, system monitoring, and performance tuning initiatives. • ... Citrix technologies • NetIQ • Trend Micro • Information Assurance (IA) controls • ITIL ...

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Assistant Citrix information

What is an assistant Citrix?

Assistant Citrix roles typically involve supporting the administration, maintenance, and troubleshooting of Citrix environments. Individuals in this position assist senior Citrix administrators by helping manage virtual applications and desktops, ensuring smooth user access, and resolving technical issues. They may also help with system monitoring, software updates, and user account management. This job is ideal for those with a foundational understanding of IT systems and a desire to build expertise in Citrix technologies.

What is the difference between Assistant Citrix vs Citrix Support Specialist?

AspectAssistant CitrixCitrix Support Specialist
CertificationsBasic Citrix certifications (e.g., CCA-V)Advanced Citrix certifications (e.g., CCP-V)
Work EnvironmentAssists with daily Citrix environment tasks, often in support teamsProvides technical support and troubleshooting for Citrix environments
Employer & IndustryIT support teams in various industriesIT support and infrastructure teams in enterprise environments

The Assistant Citrix role typically involves supporting and assisting with Citrix environment tasks, often requiring basic certifications. In contrast, a Citrix Support Specialist handles more complex troubleshooting and technical support, often with advanced certifications. Both roles are essential in IT support teams, but the Support Specialist usually has a deeper technical focus and responsibility.

What are some common challenges faced by an assistant Citrix, and how can they be addressed?

As an Assistant Citrix administrator, you may encounter challenges such as troubleshooting user access issues, managing virtual desktop performance, and staying updated with the latest Citrix updates and patches. These challenges can be addressed by developing strong problem-solving skills, becoming proficient with Citrix management tools, and maintaining good communication with end users and senior IT staff. Regularly documenting procedures and keeping up with industry best practices can also help you effectively manage day-to-day responsibilities and support a stable virtual environment.

What are the key skills and qualifications needed to thrive as an assistant Citrix?

To thrive as an Assistant Citrix Administrator, you need a solid understanding of Citrix environments, basic networking, and troubleshooting skills, often backed by relevant IT certifications or coursework. Familiarity with Citrix tools such as Citrix Virtual Apps and Desktops, Citrix Studio, and experience with Windows Server environments are typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help in collaborating with teams and supporting end users. These skills ensure the smooth operation, maintenance, and support of Citrix systems, which are vital for secure and efficient remote access within organizations.
What are the most commonly searched types of Citrix jobs in Arizona? The most popular types of Citrix jobs in Arizona are:
What are popular job titles related to Assistant Citrix jobs in Arizona? For Assistant Citrix jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Assistant Citrix jobs in Arizona look for? The top searched job categories for Assistant Citrix jobs in Arizona are:
What cities in Arizona are hiring for Assistant Citrix jobs? Cities in Arizona with the most Assistant Citrix job openings:
Infographic showing various Assistant Citrix job openings in Arizona as of June 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 100% In-person job distribution.

Field Service Technician - IT

Computer Task Group, Inc

Tolleson, AZ • On-site

Full-time

Posted 5 days ago


Job description

Overview

CTG's long-standing Fortune 500 client of over 15 years has a W2 contract assignment for a Field Service Technician – IT, to provide onsite technical support in a fast-paced production environment. This role is responsible for troubleshooting desktop, laptop, printer, network, and software issues while supporting Windows 11, Microsoft 365, Active Directory, Cisco VPN, Citrix, and ServiceNow.

The ideal candidate has strong technical troubleshooting abilities, excellent customer service skills, and experience providing hands-on IT support.

Type: Contract

Job Title: Field Service Technician – IT

Location: Tolleson, AZ
Candidates must be able to commute and work onsite in Tolleson, AZ.

Pay Rate: Based on experience

Work Hours: Monday – Friday, 8:00 AM – 5:00 PM

Education: Associate's degree in Information Technology or a related field required.

Requirements:

  • Provide onsite support for desktops, laptops, printers, mobile devices, IP phones, and conference room technology.
  • Troubleshoot hardware, software, operating system, and network connectivity issues.
  • Support Windows 11, Microsoft 365, and Active Directory environments.
  • Resolve Cisco VPN, Citrix, and remote access issues.
  • Image, deploy, and configure computers using USB and PXE methods.
  • Maintain IT asset inventory and documentation.
  • Manage incidents and service requests using ServiceNow.
  • Coordinate hardware installations, deployments, and replacements.
  • Assist with IT projects and Smart Hands support.
  • Deliver exceptional customer service while meeting established SLAs.

Qualifications

  • 1+ year of hardware support experience.
  • 1+ year of customer-facing, onsite IT support experience.
  • Experience supporting Windows 11 and Microsoft 365.
  • Working knowledge of Active Directory administration.
  • Strong troubleshooting, communication, and organizational skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to lift equipment weighing up to 40 pounds.

Preferred Qualifications

  • Experience using ServiceNow or similar ITSM ticketing systems.
  • Experience with Cisco VPN, Citrix, LogMeIn, and device imaging.
  • Experience supporting printers, IP telephony, and conference room technology.

Preferred Certifications

  • CompTIA ITF+
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Server+
  • CompTIA Cloud+
  • CompTIA Mobility+

Performance Expectations

  • Deliver excellent customer service and timely issue resolution.
  • Meet service level agreements (SLAs) and quality standards.
  • Follow IT service management processes and best practices.
  • Communicate professionally with end users and technical teams.
  • Take ownership of assigned incidents through successful resolution.

Additional Information

  • No third party resumes will be accepted.

  • Drug testing and/or other employment-related inquiries may be conducted.

  • CTG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

  • All interested individuals MUST be able to work on a W2 tax basis (no C2C or third-party vendors).

  • CTG is an Equal Employment Opportunity employer.

  • CTG is an E-Verify Company.

To be considered for this opportunity, please apply directly through our website by clicking the link below.


Computer Task Group logo

About Computer Task Group

Sourced by ZipRecruiter

We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1966

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