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Assistant Citrix Jobs in Arizona (NOW HIRING)

You will be expected to work remotely to support the Firms customers. • Provide Tier II support for Citrix and supported applications. • Assist with Audio Visual conferencing, high profile ...

Provide Tier II support for Citrix and supported applications. * Assist with Audio Visual conferencing, high profile presentation setups and some offsite events for attorneys and clients. * Deploy ...

Material Handler Production

Phoenix, AZ · On-site

$17 - $20.50/hr

... Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace * Knowledge of legal terminology is preferred but not ...

Help ensure user applications work over VPN and/or Citrix. * Manage user relocation requests ... Wireless Services * Assist users with mobile communication devices. * Provide tier 2 support ...

Desktop Support Executive

Tolleson, AZ · On-site

$20 - $25.25/hr

... VPN and Citrix issues • Provide remote support using tools such as LogMeIn • Perform device ... Assist with IT projects and Smart Hands support Required Education: • Associate's Degree or ...

... and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet ... Work with internal and client project teams to assist client with onboarding of new offices * Acts ...

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Assistant Citrix information

What are Assistant Citrix roles?

Assistant Citrix roles typically involve supporting the administration, maintenance, and troubleshooting of Citrix environments. Individuals in this position assist senior Citrix administrators by helping manage virtual applications and desktops, ensuring smooth user access, and resolving technical issues. They may also help with system monitoring, software updates, and user account management. This job is ideal for those with a foundational understanding of IT systems and a desire to build expertise in Citrix technologies.

What is the difference between Assistant Citrix vs Citrix Support Specialist?

AspectAssistant CitrixCitrix Support Specialist
CertificationsBasic Citrix certifications (e.g., CCA-V)Advanced Citrix certifications (e.g., CCP-V)
Work EnvironmentAssists with daily Citrix environment tasks, often in support teamsProvides technical support and troubleshooting for Citrix environments
Employer & IndustryIT support teams in various industriesIT support and infrastructure teams in enterprise environments

The Assistant Citrix role typically involves supporting and assisting with Citrix environment tasks, often requiring basic certifications. In contrast, a Citrix Support Specialist handles more complex troubleshooting and technical support, often with advanced certifications. Both roles are essential in IT support teams, but the Support Specialist usually has a deeper technical focus and responsibility.

What are some common challenges faced by an Assistant Citrix administrator, and how can they be addressed?

As an Assistant Citrix administrator, you may encounter challenges such as troubleshooting user access issues, managing virtual desktop performance, and staying updated with the latest Citrix updates and patches. These challenges can be addressed by developing strong problem-solving skills, becoming proficient with Citrix management tools, and maintaining good communication with end users and senior IT staff. Regularly documenting procedures and keeping up with industry best practices can also help you effectively manage day-to-day responsibilities and support a stable virtual environment.

What are the key skills and qualifications needed to thrive as an Assistant Citrix Administrator, and why are they important?

To thrive as an Assistant Citrix Administrator, you need a solid understanding of Citrix environments, basic networking, and troubleshooting skills, often backed by relevant IT certifications or coursework. Familiarity with Citrix tools such as Citrix Virtual Apps and Desktops, Citrix Studio, and experience with Windows Server environments are typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help in collaborating with teams and supporting end users. These skills ensure the smooth operation, maintenance, and support of Citrix systems, which are vital for secure and efficient remote access within organizations.
What are the most commonly searched types of Citrix jobs in Arizona? The most popular types of Citrix jobs in Arizona are:
What are popular job titles related to Assistant Citrix jobs in Arizona? For Assistant Citrix jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Assistant Citrix jobs in Arizona look for? The top searched job categories for Assistant Citrix jobs in Arizona are:
What cities in Arizona are hiring for Assistant Citrix jobs? Cities in Arizona with the most Assistant Citrix job openings:
IT Operations Specialist

IT Operations Specialist

Husch Blackwell

Phoenix, AZ • On-site

Full-time

Re-posted 13 days ago


Job description

Job Summary:
Husch Blackwell LLP is a full-service litigation and business law firm serving clients with domestic and international operations. They are seeking an IT Operations Specialist to provide Tier II support for various IT devices and software, assist with the setup and troubleshooting of equipment, and maintain the firm's IT asset lifecycle.
Responsibilities:
• Provide Tier II support assisting the staff with setup, configuration, troubleshooting, and repair of Firm desktops, laptops, print devices, mobile devices, and peripherals.
• Responsible for imaging and configuration of computers for new employees.
• Provide Tier II support for Windows operating systems and application software, including: Citrix, Adobe Acrobat, Microsoft Office, Internet Explorer, Workshare Protect, Omtool.
• Responsible for minor repairs, cleaning, and maintenance of office printers.
• Provide Tier II support for remote Firm locations.
• Prepare, package, and ship equipment to Husch Blackwell locations.
• Participate in a rotating on-call schedule aiding customers after normal business hours.
• Support the physical IT asset lifecycle with deployment, upgrade and decommission of hardware while maintaining the accuracy of the Firm's asset database.
• Tier II support for Remote Workdays when your office is on a Remote workday. You will be expected to work remotely to support the Firms customers.
• Provide Tier II support for Citrix and supported applications.
• Assist with Audio Visual conferencing, high profile presentation setups and some offsite events for attorneys and clients.
• Deploy, support and repair Smartphones including iPhones and Android devices.
• Work directly with mobile carriers as necessary including Verizon and ATT.
• Support mobile users working with standard wireless connections, broadband cards, and any potential remote connectivity scenarios.
• Act as local point of contact for all technical support needs in assigned regional location(s); liaise with corporate headquarter IT team and management on assigned office technical support needs. (Regional offices only.)
• Other duties as assigned.
Qualifications:
Required:
• High School Diploma or GED required
• 3+ years’ relevant Help Desk experience required, preferably in a professional services environment.
• Knowledge of PC hardware and printer hardware.
• Skilled Area Requirements: Active Directory, Networking TCP/IP, Windows Operating Systems, Microsoft Office Suite, IP Telephony, Video Conferencing, Document Management Systems, iOS and Android Devices, Remote Access Troubleshooting, Citrix Support, Broadband Cards, Digital Dictation Devices.
Preferred:
• 2‐year degree preferred or an equivalent combination of professional and educational experience.
• Certifications Desired: A+, Net+, Microsoft: MTA / MCTS / MCITP / MOS, Dell Hardware Certification
Company:
An industry-focused, full-service litigation and business law firm with locations in 15 U.S. cities and in London. Founded in 1916, the company is headquartered in Kansas City, USA, with a team of 1001-5000 employees. The company is currently Late Stage.