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Assistant Case Officer Jobs (NOW HIRING)

Salvation Army

Social Service Office Assistant

Montclair, NJ · On-site

$17 - $22.25/hr

... • Assist Case Managers with client interviews as needed and collection of data required to ... Officers with special event planning and execution. • Maintain a filing system for social ...

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As of Sep 14, 2026, the average hourly pay for assistant case officer in the United States is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

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Infographic showing various Assistant Case Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,767 per year, or $19.1 per hour.

Social Service Office Assistant

Montclair, NJ • On-site

The Salvation Army Eastern Territory
Non-Profits • 5 - 10K employees
Learn more about The Salvation Army Eastern Territoryexternal

$17 - $22.25/hr

Other

Re-posted 12 days ago

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 365 frontline employees who took The Breakroom Quiz

Job description

Overview

The Social Service Office Assistant will be primarily responsible for the effective and efficient administration of the social services office at the Montclair Citadel Corps.

Responsibilities

The duties listed below are the primary duties of this position but are not all the duties that may be required. The Salvation Army reserves the right to change, reduce or expand the duties of this position at any time. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this role.Specifically, the primary duties are:• Perform receptionist duties in the social services office, including but not limited to answering phones, redirecting calls, taking messages, and welcoming visitors/clients to the office.• Conduct Pre-Screenings of potential consumers for shelter and prevention services.• Assist Case Managers with client interviews as needed and collection of data required to complete their case files.• Coordinate schedule for social work support with volunteer reception staffing.• Assist with organizing and maintaining office inventories.• Assist Business Administrator & Corps Officers with special event planning and execution.• Maintain a filing system for social services and the business office.• Assist with calendar maintenance and management.• Monitor and maintain the general condition of the social service lobby and reception area.• Assist in the upkeep of website and social media as needed.• Receive and manage correspondence for staff and clients.• Relate professionally to colleagues, the public, and all current and prospective clients.• Uphold the standards and principles of The Salvation Army’s mission and ministry.• Other duties as assigned that fall in the range and scope of this position, as assigned by supervisor.

Qualifications

• High School Diploma or equivalent required.• Prior administrative experience preferred.• Related experience in a social service environment preferred.• Bilingual English/Spanish preferred.• Warm personality with strong written and verbal communication skills.• Strong organizational skills and attention to detail.

• Ability to work well under limited supervision.• Proficiency in Microsoft Office programs, including but not limited to Teams, Word, Excel, & Outlook.• Must demonstrate sensitivity to the needs of the people we serve.• Must understand and support the mission of The Salvation Army.

What Salvation Army employees say

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Benefits

Hours and flexibility

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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