BPO reviewer
Newport News, VA · Remote
... BPO/Appraisal Management Companies and Mortgage Lenders. We also provide Knowledge Process ... assist in training, project transition & ramp-up Once offshore resources are ramped up, perform ...
Newport News, VA · Remote
... BPO/Appraisal Management Companies and Mortgage Lenders. We also provide Knowledge Process ... assist in training, project transition & ramp-up Once offshore resources are ramped up, perform ...
Newport News, VA · Remote
... BPO/Appraisal Management Companies and Mortgage Lenders. We also provide Knowledge Process ... assist in training, project transition & ramp-up Once offshore resources are ramped up, perform ...
$150K - $200K/yr
Translate contact center/BPO and AI-enabled solutions (e.g., conversational AI, agent assist, ... Knowledge of the customer care industry and the role of BPO companies; comfort selling nearshore ...
$150K - $200K/yr
Translate contact center/BPO and AI-enabled solutions (e.g., conversational AI, agent assist, ... Knowledge of the customer care industry and the role of BPO companies; comfort selling nearshore ...
Hampton, VA · On-site +1
$150K - $200K/yr
Translate contact center/BPO and AI-enabled solutions (e.g., conversational AI, agent assist, ... Knowledge of the customer care industry and the role of BPO companies; comfort selling nearshore ...
Hampton, VA · On-site +1
$150K - $200K/yr
Translate contact center/BPO and AI-enabled solutions (e.g., conversational AI, agent assist, ... Knowledge of the customer care industry and the role of BPO companies; comfort selling nearshore ...
New York, NY · On-site
Medical
Dental
Vision
Retirement
PTO
... Companies list multiple times. About the Job: As the Manager, CX BPO, WFM & Programs, you are ... vendors. * Assist with AI workflows and implementations to drive efficiencies * Assist Sr. ...
New York, NY · On-site
Medical
Dental
Vision
Retirement
PTO
... Companies list multiple times. About the Job: As the Manager, CX BPO, WFM & Programs, you are ... vendors. * Assist with AI workflows and implementations to drive efficiencies * Assist Sr. ...
Dallas, TX · On-site
$65K - $85K/yr
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... Work with specialists and managers to assist agents in obtaining their insurance licenses.
Quick apply
Dallas, TX · On-site
$65K - $85K/yr
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... Work with specialists and managers to assist agents in obtaining their insurance licenses.
Medical
Dental
Vision
Life
Retirement
PTO
Work with specialists and managers to assist agents in obtaining their insurance licenses ... MCI assists companies with business process outsourcing, staff augmentation, contact center ...
Medical
Dental
Vision
Life
Retirement
PTO
Work with specialists and managers to assist agents in obtaining their insurance licenses ... MCI assists companies with business process outsourcing, staff augmentation, contact center ...
Dallas, TX · On-site
$65K - $85K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Work with specialists and managers to assist agents in obtaining their insurance licenses ... MCI assists companies with business process outsourcing, staff augmentation, contact center ...
Dallas, TX · On-site
$65K - $85K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Work with specialists and managers to assist agents in obtaining their insurance licenses ... MCI assists companies with business process outsourcing, staff augmentation, contact center ...
Dallas, TX · On-site
$90 - $120/hr
Medical
Dental
Vision
Life
Retirement
PTO
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the ... Work with specialists and managers to assist agents in obtaining their insurance licenses.
Dallas, TX · On-site
$90 - $120/hr
Medical
Dental
Vision
Life
Retirement
PTO
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the ... Work with specialists and managers to assist agents in obtaining their insurance licenses.
Medical
Dental
Vision
Life
Retirement
PTO
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a ... Work with specialists and managers to assist agents in obtaining their insurance licenses.
Medical
Dental
Vision
Life
Retirement
PTO
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a ... Work with specialists and managers to assist agents in obtaining their insurance licenses.
Savannah, GA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
MCI assists companies with business process outsourcing, staff augmentation, contact center ... MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI ...
Savannah, GA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
MCI assists companies with business process outsourcing, staff augmentation, contact center ... MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI ...
Savannah, GA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
MCI assists companies with business process outsourcing, staff augmentation, contact center ... MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI ...
Savannah, GA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
MCI assists companies with business process outsourcing, staff augmentation, contact center ... MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI ...
Savannah, GA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
... companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything ...
Savannah, GA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
... companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything ...
Savannah, GA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
... companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything ...
Savannah, GA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
... companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything ...
Savannah, GA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
... companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything ...
Savannah, GA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
... companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything ...
Fulton, MD · On-site
$72K - $129K/yr
... and software companies. The IIM BPO Project Manager will accompany management in sales ... Assist with daily supervision of project and personnel • Ability to perform routine drop-offs ...
Fulton, MD · On-site
$72K - $129K/yr
... and software companies. The IIM BPO Project Manager will accompany management in sales ... Assist with daily supervision of project and personnel • Ability to perform routine drop-offs ...
Savannah, GA · On-site
$11.25 - $15.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
MCI assists companies with business process outsourcing, staff augmentation, contact center ... MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI ...
Savannah, GA · On-site
$11.25 - $15.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
MCI assists companies with business process outsourcing, staff augmentation, contact center ... MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI ...
Killeen, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
MCI assists companies with business process outsourcing, staff augmentation, contact center ... MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI ...
Killeen, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
MCI assists companies with business process outsourcing, staff augmentation, contact center ... MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI ...
Wichita, KS · On-site
Medical
Dental
Vision
Life
Retirement
PTO
MCI assists companies with business process outsourcing, staff augmentation, contact center ... MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI ...
Wichita, KS · On-site
Medical
Dental
Vision
Life
Retirement
PTO
MCI assists companies with business process outsourcing, staff augmentation, contact center ... MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI ...
Savannah, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
You will assist customers with troubleshooting, product setup, and technical inquiries across ... MCI assists companies with business process outsourcing, staff augmentation, contact center ...
Savannah, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
You will assist customers with troubleshooting, product setup, and technical inquiries across ... MCI assists companies with business process outsourcing, staff augmentation, contact center ...
Tampa, FL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
You will assist customers with troubleshooting, product setup, and technical inquiries across ... MCI assists companies with business process outsourcing, staff augmentation, contact center ...
Tampa, FL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
You will assist customers with troubleshooting, product setup, and technical inquiries across ... MCI assists companies with business process outsourcing, staff augmentation, contact center ...
| Aspect | Assistant Bpo Companies | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require basic computer skills | High school diploma; excellent communication skills |
| Work Environment | Call centers, office settings, remote options | Call centers, retail, or office environments |
| Industry Usage | Used across various BPO sectors including tech, finance, healthcare | Primarily in retail, telecom, and service industries |
| Job Focus | Supporting BPO operations, administrative tasks, client communication | Handling customer inquiries, resolving issues, providing product info |
Assistant Bpo Companies typically support BPO operations with administrative and client communication tasks, often requiring basic skills. Customer Service Representatives focus on direct customer interactions, resolving issues, and providing service. While both roles involve communication and call center environments, Assistant Bpo roles are more administrative, whereas Customer Service Representatives are customer-facing roles.

Full-time
Re-posted 25 days ago
Infinity International Processing Services, Inc. is a leading provider of Broker Price Opinion (BPO) Quality Assurance ( Clerical Review) services to BPO/Appraisal Management Companies and Mortgage Lenders. We also provide Knowledge Process Outsourcing (KPO) and Business Process Outsourcing (BPO) services to 120+ global clients in Mortgage, Logistics, Finance & Accounting and Insurance industry. We are a global outfit having offices in Rockville, MD and India employing 1000+ employees.
Towards our rapid expansion plan, we are recruiting clerical/administrative Broker Price Opinion (BPO) Reviewer cum Trainer.
Responsibilities will involve reviewing of externally prepared broker price opinion reports for Clerical/Administrative errors and assuring compliance.
Minimum of 10+ years of BPO review experience
Must be able to employ proper application of valuation techniques and methodologies
Travelling 30% ( Domestic/ International)
May have to travel to client's place for process training/transition
Handle client relation during test and ramp-up phase of new projects
Travel to offshore delivery centers in India and assist in training, project transition & ramp-up
Once offshore resources are ramped up, perform quality control
Must be able to work in a high volume production environment and meet deadlines
Good telephonic etiquette
Self prioritize tasks & work towards the same
Perform other related duties as assigned or directed by the management
Key Responsibilities:
Reviews BPOs for compliance with applicable USPAP, Fannie Mae, FHA, and client reporting guidelines, as well as completeness, consistency, logic, and appropriate valuation methodology
Approve or reject reports, requesting additional information as needed, and re-reviewing revised reports as they are received back from outside appraisers
Job Type: Permanent / Work from home
Sourced by ZipRecruiter
Finance and insurance
1,001 - 5,000 Employees
Rockville, MD, US
2003