ZipRecruiter

Log In

1

Assistant Automotive Service Advisor Jobs in Michigan

Car Guys Inc.

Automotive Service Writer

Detroit, MI

$55K - $85K/yr

Anytime you are looking to find a new career...contact us, CarGuys Inc. to assist. We help dealers ... Automotive service advisor, Automotive Service writer, Automotive dealership service writer ...

previous pagenext page

Showing results 21-40

All JobsAutomotive Service Advisor JobsAssistant Automotive Service Advisor JobsAssistant Automotive Service Advisor Jobs in Michigan

Assistant Automotive Service Advisor information

See Michigan salary details

$10

$22

$39

How much do assistant automotive service advisor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for assistant automotive service advisor in Michigan is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $25.96 per hour, depending on experience, location, and employer.

What does an assistant automotive service advisor do?

An Assistant Automotive Service Advisor supports the main service advisor by assisting with customer service tasks in an auto repair shop or dealership. Their duties typically include greeting customers, helping to schedule appointments, preparing repair orders, and communicating vehicle issues between customers and technicians. They also help ensure customers are informed about the status of their vehicles and the services being performed. This role requires strong communication and organizational skills, as well as basic automotive knowledge.

What are the key skills and qualifications needed to thrive as an assistant automotive service advisor, and why are they important?

To thrive as an Assistant Automotive Service Advisor, you need strong knowledge of automotive systems, customer service skills, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and basic office tools is typically required. Exceptional communication, active listening, and organizational skills help build trust with customers and ensure smooth service operations. These abilities are crucial for accurately relaying information, enhancing customer satisfaction, and supporting efficient workflow in a busy automotive service environment.

What are some common challenges faced by an assistant automotive service advisor, and how can they be managed?

Assistant Automotive Service Advisors often juggle multiple responsibilities, such as coordinating between customers, technicians, and parts departments. A common challenge is managing time effectively during busy periods, especially when handling multiple service orders and customer inquiries. Building strong organizational skills and maintaining clear communication with both customers and team members can help minimize errors and enhance service efficiency. Proactively learning about automotive repairs and dealership processes also makes it easier to address customer concerns and support the Service Advisor team.

What is the difference between Assistant Automotive Service Advisor vs Automotive Service Advisor?

AspectAssistant Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, automotive service certifications often preferred
Work EnvironmentAssists service advisors in customer interactions, dealership or repair shop settingInteracts directly with customers, explains repairs, and recommends services
ResponsibilitiesSupports service advisors, handles administrative tasks, learns technical aspectsCommunicates with customers, estimates costs, and manages service orders

The Assistant Automotive Service Advisor typically supports the Automotive Service Advisor by handling administrative tasks and learning the service process. While both roles work in similar environments and require customer service skills, the assistant position is more entry-level and focuses on support, whereas the service advisor manages direct customer interactions and technical explanations.

Is an assistant automotive service advisor a hard job?

An assistant automotive service advisor role involves customer interaction, understanding vehicle issues, and supporting the service team, which can be demanding due to multitasking and communication requirements. It often requires basic automotive knowledge, good organizational skills, and the ability to work in a fast-paced environment, but the difficulty varies based on experience and workplace expectations.

What are the most commonly searched types of Automotive Service Advisor jobs in Michigan?

The most popular types of Automotive Service Advisor jobs in Michigan are:

What cities in Michigan are hiring for Assistant Automotive Service Advisor jobs?

Cities in Michigan with the most Assistant Automotive Service Advisor job openings:

Assistant Automotive Service Advisor jobs near you

Automotive Service Advisor - Immediate Opening!

Preferred Automotive Group LLC

Grand Haven, MI • On-site

$60K/yr

Full-time

Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Automotive Service Advisor/Writer/Consultant/ASM

 

Average Earning Potential of $60,000 per year and more!

We're seeking a Service Advisor to join our Service Team.

Are you a passionate, skilled, and dedicated individual who is looking for the opportunity to work at Preferred Chevrolet Buick GMC? We strongly encourage you to apply to our Service Advisor position.

If you have the drive to perform, exceed and excel as a SERVICE ADVISOR then we want you to come work with us!

Service Advisor Benefits

  • Top brands to work with - Chevrolet Buick GMC
  • 401k
  • Blue Cross Blue Shield/ dental/vision
  • Paid Vacation
  • Performance Bonuses
  • Relocation assistance
  • Preferred Career Path
  • Mentorship (apprentice programs)
  • On the job training
  • Manufacturer training encouraged
  • Family owned/Cares and supports our community
  • Fun Team Atmosphere, good tenure
  • Growing store
  • Cutting edge technology and systems
  • State of the art equipment
  • Safe Environment
  • Career Advancement opportunities
  • Ethical and Customer Focused Management and team

Service Advisor Responsibilities

  • Oversee service orders and flow of drive lane
  • Ensure that customers receive prompt, courteous, and effective service
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensure the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Assist in diagnosing vehicle problems; order parts and tools as necessary
  • Oversee administration of warranty claims as well as training and supervising of service department
  • Set schedules and assigns tasks to service department employees
  • Reinforces company policies and adheres to company standards
  • Encourages compliance with applicable laws and regulations
  • Maintain good working relationship with factory(s) and foster positive employee relations
  • Collaborate with upper management to make service department hiring and discipline decisions

Service Advisor Qualifications

  • Proven record of achieving exceptional customer satisfaction
  • Past experience as a service advisor, assistant lane manager or service consultant
  • Above-average energy level
  • A desire for a long-term career with a growing organization
  • Personal and professional integrity
  • Computer skills and willingness to learn new programs

Preferred Chevrolet Buick GMC is a part of Preferred Auto Dealerships.  A third-generation local group of family-owned automotive dealerships serving West Michigan for over 45 years. We believe our strength, continued success, future growth and profitability depend on building trusting relationships with our employees, customers, and industry partners.

Who We Are?

  • Family owned
  • Cares and supports community
  • Fun team atmosphere
  • Phenomenal Tenured staff
  • Growing stores/organization
  • Ethical
  • Customer focused management staff