Job Title: Executive Assistant (Sales amp; Operations Support) Department: Sales
Reports to: CEO FLSA Status: Salary Exempt
Job Summary:
We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to support the Company Executive in driving daily business operations. This role plays a critical part in ensuring efficiency across sales, procurement, and account management workflows, supporting the full lifecycle from sales order creation through purchasing, fulfillment, and vendor/customer coordination of new accounts.
The ideal candidate is highly resourceful, anticipates needs, and can manage multiple priorities while maintaining a high level of accuracy and professionalism in a fast-paced environment.
Essential Duties, Functions and Responsibilities:
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Prepare reports, presentations, and business communications
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Track action items, priorities, and deadlines to ensure timely execution
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Serve as a liaison between leadership, internal teams, vendors, and customers
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Provide direct administrative support to the Company Executive including calendar management, meeting coordination, and travel arrangements
New Sales amp; Account Management Support
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Assist with new sales order entry, tracking, and updates within ERP/CRM systems
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Support quote preparation, pricing coordination, and customer communications
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Maintain customer records, agreements, and documentation
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Monitor order progress and proactively communicate status updates
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Assist with issue resolution and customer follow-ups
Procurement amp; Purchasing Support
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Create and manage new purchase orders (POs) aligned with procurement strategy
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Coordinate with vendors on pricing, availability, and delivery timelines
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Track procurement lifecycle from PO issuance through receipt and reconciliation
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Support supplier communication and relationship management
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Assist in monitoring inbound inventory and delivery schedules
Order Lifecycle amp; Operations Coordination
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Support full transaction lifecycle:
New Sales Order โ Purchase Order โ Shipment โ Invoice โ Payment โ Returns/RMA
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Ensure accuracy and consistency across all documentation and systems
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Identify, troubleshoot, and escalate delays or discrepancies
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Coordinate cross-functionally with warehouse, finance, and operations teams
Data, Reporting amp; Process Support
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Generate reports related to sales activity, procurement status, and order flow
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Assist leadership in tracking KPIs such as order volume, vendor performance, and turnaround times
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Maintain organized filing systems and operational documentation
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Identify opportunities to improve administrative and workflow efficiencies
Competencies/Skills/Abilities:
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5+ years of experience in Executive Assistant, Sales Support, Procurement Support, or Operations roles
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Experience supporting senior leadership
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Hands-on experience with ERP/CRM systems (e.g., NetSuite, SAP, Salesforce, or similar)
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Proficiency in Microsoft Office / Google Workspace
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Strong organizational, multitasking, and time management skills
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High attention to detail and ability to manage confidential information
Preferred
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Experience in procurement, supply chain, or distribution environments
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Familiarity with order processing, purchasing workflows, and inventory coordination
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