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Assistant Account Representative Jobs in Virginia

colonialgroup

Account Representative

Roanoke, VA

The Acct Rep I operates in a team-oriented and fast-paced environment where multi-tasking is a must ... Set up new customer accounts, assist with customer verification, and maintain files and databases.

colonialgroup

Account Representative

Roanoke, VA

The Acct Rep I operates in a team-oriented and fast-paced environment where multi-tasking is a must ... Set up new customer accounts, assist with customer verification, and maintain files and databases.

Colonial Group, Inc.

Account Representative

Roanoke, VA · On-site

$20 - $24/hr

The Acct Rep I operates in a team-oriented and fast-paced environment where multi-tasking is a must ... Set up new customer accounts, assist with customer verification, and maintain files and databases.

City of Norfolk, VA

Account Representative

Norfolk, VA · On-site

$45K - $76K/yr

The Account Representative will be responsible for assisting staff and providing customer service ... which you have applied to assist the hiring manager in screening applications for specific ...

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Assistant Account Representative information

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$5

$22

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How much do assistant account representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for assistant account representative in Virginia is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an assistant account representative, and why are they important?

To thrive as an Assistant Account Representative, you need strong organizational, communication, and basic accounting skills, typically supported by a high school diploma or associate degree in business or a related field. Familiarity with CRM software, spreadsheets, and office productivity tools is commonly required. Attention to detail, customer service orientation, and the ability to multitask effectively set high performers apart. These skills are essential for accurately managing client accounts, supporting senior representatives, and ensuring client satisfaction.

What are some typical challenges an assistant account representative might face in managing client expectations?

Assistant Account Representatives often act as a communication bridge between clients and the internal team. A common challenge is balancing client requests with what can realistically be delivered within deadlines and budget constraints. It’s important to manage expectations by providing clear, timely updates and proactively addressing any potential issues. Developing strong organizational and interpersonal skills can help build trust with clients and ensure smooth collaboration with account managers and other team members.

How to become an assistant account representative?

To become an assistant account representative, candidates typically need a high school diploma or equivalent, with some employers preferring an associate's degree in business, finance, or a related field. Relevant skills include customer service, communication, and basic knowledge of accounting or sales software; gaining experience through internships or entry-level positions can also be beneficial.

What does an assistant account representative do?

An Assistant Account Representative provides support to account managers and representatives by handling administrative tasks, communicating with clients, and helping to manage client accounts. Their responsibilities typically include preparing reports, processing paperwork, answering client inquiries, and assisting with account maintenance. This role is crucial for ensuring smooth operations within the account management team and maintaining positive client relationships.

What is the difference between Assistant Account Representative vs Customer Service Representative?

AspectAssistant Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, retail, or office settings, assisting customers directly
Employer & Industry UsageInsurance, finance, and sales industriesRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentUnderstanding entry-level roles supporting account managementAssisting customers with inquiries and issues

The Assistant Account Representative typically supports account management tasks within industries like insurance or finance, requiring some industry-specific knowledge. Customer Service Representatives focus on assisting customers directly, often in retail or service sectors. While both roles involve client interaction, the Assistant Account Representative often handles more specialized account-related duties, whereas Customer Service Representatives primarily address customer inquiries and issues.

What are the most commonly searched types of Account Representative jobs in Virginia?

The most popular types of Account Representative jobs in Virginia are:

What cities in Virginia are hiring for Assistant Account Representative jobs?

Cities in Virginia with the most Assistant Account Representative job openings:

Assistant Account Representative jobs near you

Customer Account Representative

System One

Christiansburg, VA • On-site

$19 - $25/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted yesterday

New

Job description

Job Title: Customer Account Representative Location: Christiansburg, VA Compensation: $19.00 - $25.00 Work Model: Undecided - various options available Hours: 40.0

Responsibilities

  • Manage customer order processing: entry, inspection, change processing, calculating, packaging.
  • Maintain customer-required websites and customer-specific reporting.
  • Assist the Accounting department with invoicing issues as needed.
  • Coordinate communication with freight forwarders or 3PLs as needed in shipping and regulatory compliance.
  • Manage customer return workflows.
  • Provide assistance to the Industrial Support team upon request.
  • Handle customer quote and other non-order related requests.
  • Notify the account owner of critical projects, issues, changes, etc. relevant to customer accounts.
  • Assist account owners with various customer requests.
  • Communicate professionally and timely with internal and external customers and suppliers.
  • Oversee and ensure all assigned non-conformance reports are closed promptly.
  • Ensure accuracy of work instructions, policies, forms, and other controlled documentation.

Requirements

  • High School Diploma or equivalent with 2+ years of related experience (Associates Degree in a related field may substitute for 1-2 years of experience).
  • Experience in data entry is preferred.
  • Proficiency with Microsoft Office, CRM, Microsoft Dynamics, and Great Plains.
  • 3 to 4 years of prior customer service experience.
  • Good written and verbal communication skills.
  • Ability to work effectively with staff and management.
  • Experience resolving technical issues.
  • Good problem analysis and resolution skills.
  • Physical stamina to remain stationary, walk, kneel, and crouch; occasionally lift up to 10 pounds.
  • Ability to operate a computer continuously and communicate with various levels of the organization.
  • Travel as needed.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #161-Managed Staffing Charlotte