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Associate Account Representative Jobs in Virginia

Account Representative

Harrisonburg, VA ยท On-site

$42K - $47K/yr

  • Medical

  • Dental

  • Life

  • Retirement

Account Representative (Hybrid) As an Account Representative, you will enter a two-year training ... We are a people business at our core, treating both customers and associates with the same respect.

Associate Account Executive

Arlington, VA ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

While the industry knows this role as a SDR, BDR, Associate Account Executive, Amazon's customer-first DNA means we call our team members "Customer Acquisition Representatives" (CARs). It's more than ...

While the industry knows this role as a SDR, BDR, Associate Account Executive, Amazon's customer-first DNA means we call our team members "Customer Acquisition Representatives" (CARs). It's more than ...

While the industry knows this role as a SDR, BDR, Associate Account Executive, Amazon's customer-first DNA means we call our team members "Customer Acquisition Representatives" (CARs). It's more than ...

As an AWS Demand Generation Representative you will be part of shaping the future of how technology ... You will partner closely with Account Teams to develop a deep understanding of the primary ...

Customer Account Representative

Christiansburg, VA ยท On-site

$19 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Account Representative Location: Christiansburg, VA Compensation: $19.00 - $25.00 Work ... High School Diploma or equivalent with 2+ years of related experience (Associates Degree in a ...

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Associate Account Representative information

See Virginia salary details

$29.2K

$56.3K

$77.3K

How much do associate account representative jobs pay per year?

As of Aug 15, 2026, the average yearly pay for associate account representative in Virginia is $56,327.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $63,900.00 per year, depending on experience, location, and employer.

What does an associate account representative do?

An Associate Account Representative typically supports senior account executives in managing client relationships and ensuring customer satisfaction. Their duties often include assisting with customer inquiries, processing orders, preparing sales presentations, and maintaining account records. They serve as a key point of contact for clients, helping to resolve issues and communicate client needs to internal teams. This entry-level position is a stepping stone to more advanced roles in account management and sales.

What is the difference between Associate Account Representative vs Customer Service Representative?

AspectAssociate Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, client interaction, sales supportCall centers, retail, or office settings, customer interaction
Employer & Industry UsageSales, finance, insurance, telecommunicationsRetail, telecom, banking, service industries
Common Search & ComparisonSales support, client management, account handlingCustomer support, issue resolution, service inquiries

The main difference is that Associate Account Representatives focus on supporting client accounts and sales activities, often working closely with sales teams, while Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but the Associate Account Representative role typically involves more sales-related tasks and account management responsibilities.

What are some common challenges faced by associate account representatives in their first year, and how can they be overcome?

Associate Account Representatives often encounter challenges such as managing a high volume of client communications and learning to juggle multiple accounts simultaneously. Adapting to new CRM systems, understanding client needs quickly, and developing effective time-management skills are crucial in this role. Building strong relationships with senior account managers and proactively seeking feedback can help new associates overcome these hurdles and accelerate their learning curve. Staying organized and asking clarifying questions early on will also contribute greatly to their success.

What are the key skills and qualifications needed to thrive as an associate account representative, and why are they important?

To thrive as an Associate Account Representative, you need strong customer service skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, sales tracking tools, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and adaptability help you build client relationships and manage multiple priorities. These skills ensure effective support for clients, drive account growth, and contribute to overall team success.

What are the most commonly searched types of Account Representative jobs in Virginia?

The most popular types of Account Representative jobs in Virginia are:

What cities in Virginia are hiring for Associate Account Representative jobs?

Cities in Virginia with the most Associate Account Representative job openings:

Infographic showing various Associate Account Representative job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,327 per year, or $27.1 per hour.

Employee Benefits Account Representative

LD&B Insurance Services

Harrisonburg, VA โ€ข On-site

$25.01 - $29.74/hr

Full-time

Posted 22 days ago


Job description

Layman Diener Borntrager Insurance Agency - Employee Benefits Account Representative

 *This position may be offered as an Associate Account Representative depending on experience and qualifications 

The Employee Benefits Account Representative is an energetic professional interested in helping our business grow through constructive, empathetic conversations and by providing remarkable customer service. This individual must be a self-starter who thrives in a fast-paced, team environment and who exhibits exceptional interpersonal relationship skills. The successful Employee Benefits Account Representative will communicate and coordinate with their colleagues in their specific division and in our overall organization to deliver optimal levels of care for our clients and to achieve divisional and organizational objectives. With this backdrop in mind, the Employee Benefits Account Representative communicates directly with clients, prospects, partners and vendors through a variety of channels in order to educate, problem solve, process, identify solutions and create calm depending upon situational demands. As a representative of the organization, the Employee Benefits Account Representative aligns personally with the organization’s values as reflected in the LD&B BLUEprint and models these values on a daily basis.

Essential Duties & Responsibilities:
  • Understand the complexities and nuances of employee benefits and self-funding and respond to large employer and participant needs.
  • Maintain a positive, empathetic and professional demeanor toward clients, colleagues and vendors at all times.
  • Demonstrate communication and customer relationship skills and understand how to utilize the division’s products and services to meet clients’ needs.
  • Manage a standard-sized or moderately complex group of clients and cooperate with colleagues to serve all clients within the division.
  • Provide prompt, accurate, courteous and customer-focused service to clients. Service includes responding to questions, resolving complaints, processing requests, providing information, researching problems and developing solutions.
  • Provide feedback to the Division manager concerning the efficiency and effectiveness of the customer service process and collaborate with others in the division to develop, implement and meet division goals.
  • Maintain accurate, complete and timely records of all activity in the appropriate agency and partner data management systems.
  • Demonstrate regular and reliable attendance.
  • Maintain a strong work ethic with a total commitment to success and consistently demonstrate our BLUEprint values every day.
  • Other duties as assigned.

Requirements:
Education, Requirements, Qualifications & Skills:
  • High school diploma or equivalent required.
  • Prior customer service experience required. 
  • Current appropriate licenses, certifications or credentials necessary and applicable to the division, including maintenance of same, or the ability to obtain these licenses, certifications or credentials. 
  • Must be a self-starter and capable of completing tasks with little or no supervision.
  • Exceptional oral and written communications skills.
  • Strong organizational, analytical and problem solving skills.
  • Ability to understand and adhere to all requirements related to information security, privacy and confidentiality at all times.

Physical Requirements:
  • Must be physically able to work 38 hours per week. 
  • Must be able to sit for long periods of time, including while extensively using computers and associated or similar technology.
  • Must have the ability to hear, see, and speak.
  • Must be able to stand, sit, walk, use repetitive small motor activity, use hands and fingers, reach with hands and arms, stoop, kneel and ascend or descend stairs.
  • Occasionally required to lift and carry up to 20 pounds.
  • Perform with a high-energy level and the capability to handle stressful situations on a daily basis.
  • Must maintain a valid driver’s license and have the ability to operate a motor vehicle.
  • Must be able to drive and to travel unaccompanied in diverse weather conditions.