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Assistant Account Representative Jobs in Hawaii (NOW HIRING)

UHA

Premium Billing Representative II

Honolulu, HI · On-site

Process premium billing transactions, including payments, adjustments, and account updates ... Support monthly premium invoice preparation and assist with identifying and resolving billing ...

Acrisure

Associate Account Manager

Honolulu, HI · On-site

$121K - $126K/yr

Essential Duties and Responsibilities: * Assist our Commercial Account Managers with various ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Servpac

Sales Development Representative

Honolulu, HI · On-site

We are looking for a motivated, well-spoken sales development representative to assist our company ... Sit in on meetings you've scheduled with an Account Managers as required * Create and develop new ...

Acrisure

Associate Account Manager

Honolulu, HI · On-site

$121K - $126K/yr

Essential Duties and Responsibilities: * Assist our Commercial Account Managers with various ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Hawthorne Machinery Co.

Inside Sales Rep

Waipahu, HI · On-site

Prospects and develops customer accounts. Establishes and maintains close working relationships ... Effectively utilizes CRM and other technology applications to better assist customers. * Acts as a ...

Hawthorne Machinery Co.

Inside Sales Rep

Waipahu, HI

Prospects and develops customer accounts. Establishes and maintains close working relationships ... Effectively utilizes CRM and other technology applications to better assist customers. * Acts as a ...

Summit Companies

Customer Service Representative

Kahului, HI · On-site

$16 - $21.75/hr

... accounts, and other pertinent information internally as well as to the field personnel. * Assist ... The qualifications listed below are representative of the elements required to perform the job ...

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Assistant Account Representative information

What does an assistant account representative do?

An Assistant Account Representative provides support to account managers and representatives by handling administrative tasks, communicating with clients, and helping to manage client accounts. Their responsibilities typically include preparing reports, processing paperwork, answering client inquiries, and assisting with account maintenance. This role is crucial for ensuring smooth operations within the account management team and maintaining positive client relationships.

What are the key skills and qualifications needed to thrive as an assistant account representative, and why are they important?

To thrive as an Assistant Account Representative, you need strong organizational, communication, and basic accounting skills, typically supported by a high school diploma or associate degree in business or a related field. Familiarity with CRM software, spreadsheets, and office productivity tools is commonly required. Attention to detail, customer service orientation, and the ability to multitask effectively set high performers apart. These skills are essential for accurately managing client accounts, supporting senior representatives, and ensuring client satisfaction.

What are some typical challenges an assistant account representative might face in managing client expectations?

Assistant Account Representatives often act as a communication bridge between clients and the internal team. A common challenge is balancing client requests with what can realistically be delivered within deadlines and budget constraints. It’s important to manage expectations by providing clear, timely updates and proactively addressing any potential issues. Developing strong organizational and interpersonal skills can help build trust with clients and ensure smooth collaboration with account managers and other team members.

What is the difference between Assistant Account Representative vs Customer Service Representative?

AspectAssistant Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, retail, or office settings, assisting customers directly
Employer & Industry UsageInsurance, finance, and sales industriesRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentUnderstanding entry-level roles supporting account managementAssisting customers with inquiries and issues

The Assistant Account Representative typically supports account management tasks within industries like insurance or finance, requiring some industry-specific knowledge. Customer Service Representatives focus on assisting customers directly, often in retail or service sectors. While both roles involve client interaction, the Assistant Account Representative often handles more specialized account-related duties, whereas Customer Service Representatives primarily address customer inquiries and issues.

Is being an assistant account representative a good job?

An assistant account representative typically supports account managers by handling client communications, data entry, and administrative tasks. The role can offer opportunities for skill development in customer service, sales support, and industry knowledge, with work environments often including office settings and standard business hours.

What are the most commonly searched types of Account Representative jobs in Hawaii?

The most popular types of Account Representative jobs in Hawaii are:

What cities in Hawaii are hiring for Assistant Account Representative jobs?

Cities in Hawaii with the most Assistant Account Representative job openings:

Assistant Account Representative jobs near you
Infographic showing various Assistant Account Representative job openings in Hawaii as of June 2026, with employment types broken down into 2% As Needed, 76% Full Time, 17% Part Time, 2% Temporary, and 3% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution.

Premium Billing Representative II

UHA

Honolulu, HI • On-site

Full-time

Medical, PTO

Re-posted 14 days ago

Job description

JOIN UHA’S TEAM

We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year!


Premium Billing Rep II


Position Summary

The Premium Billing Rep II is responsible for performing premium billing functions that involve increased complexity and require a higher level of knowledge, analysis, and judgment within established guidelines. This position processes premium billing transactions, researches and resolves billing discrepancies, maintains accurate billing records, and provides timely and professional service to internal and external customers. The role works collaboratively with internal departments to support billing accuracy, department operations, and workflow continuity.


Key Responsibilities

• Process premium billing transactions, including payments, adjustments, and account updates, ensuring accuracy and completeness of billing records

• Research, analyze, and resolve billing discrepancies, including reconciliation of billing, eligibility, and payment variances

• Review and maintain accurate account information and documentation within billing systems according to established procedures

• Support monthly premium invoice preparation and assist with identifying and resolving billing-related issues

• Respond to premium billing inquiries from internal and external customers by phone, email, and in-person interactions in a professional and timely manner

• Coordinate with internal departments to resolve account-related issues and maintain billing accuracy

• Maintain documentation to support reporting, compliance, and audit readiness

• Apply knowledge of billing processes and procedures to identify issues, recommend solutions, and support operational efficiency

• Provide backup support for billing functions and perform other related duties as assigned


Required Qualifications

• High school diploma or equivalent

• Minimum two (2) years of recent customer service and/or billing-related experience

• Proficiency in Microsoft Office applications and general computer systems

• Strong verbal, written, and interpersonal communication skills

• Ability to perform mathematical calculations involving percentages, ratios, and account balances

• Ability to use a ten-key machine by touch

• Familiarity with computerized accounting and billing systems

• Strong attention to detail, organization, and time-management skills

• Ability to learn, adapt to, and effectively use billing systems, tools, and processes

• Ability to analyze information, resolve discrepancies, and exercise sound judgment within established guidelines


Preferred Qualifications

• Associate degree

• Working knowledge of basic accounting principles

• Experience with premium billing, healthcare billing, or related financial processes

• Eligible to work from home subject to management approval


** This position requires residency on Oʻahu, Hawaiʻi

Competitive compensation & excellent benefits offered

Visit our website at https://uhahealth.com/page/career-opportunities to apply and for details about vacant positions.

 

An Equal Opportunity Employer