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Assistant Academic Advisor Jobs in Raleigh, NC (NOW HIRING)

UNC-Chapel Hill

Next Step Adviser

Chapel Hill, NC · On-site

... academic and administrative processes; supporting student success; and providing great care to all ... Carolina College Advising Corps Next Step Advisers assist students with exploring a full range of ...

NCSU

Assistant Professor

Raleigh, NC

The Department of Psychology consists of 31 faculty members, the staff of the advising center, the ... Tuition and Academic Assistance * And so much more! Attain Work-life balance with our Childcare ...

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Assistant Academic Advisor information

See Raleigh, NC salary details

$28.2K

$46.1K

$62.7K

How much do assistant academic advisor jobs pay per year?

As of Sep 14, 2026, the average yearly pay for assistant academic advisor in Raleigh, NC is $46,129.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $50,100.00 per year, depending on experience, location, and employer.

What does an assistant academic advisor do?

An Assistant Academic Advisor supports students by helping them understand academic requirements, select courses, and plan their educational paths. They often assist with scheduling, answer questions about degree programs, and connect students with campus resources. Additionally, they may help monitor students' academic progress and provide guidance on policies and procedures. Their role is essential in ensuring students stay on track toward graduation and make informed academic decisions.

What are the key skills and qualifications needed to thrive as an assistant academic advisor, and why are they important?

To thrive as an Assistant Academic Advisor, you need a solid understanding of academic policies, degree requirements, and student development, often supported by a bachelor’s degree in education or a related field. Familiarity with student information systems (such as Banner or PeopleSoft) and appointment scheduling platforms is typically required. Strong interpersonal skills, active listening, and problem-solving abilities help build rapport with students and support their academic success. These skills and qualifications are crucial for effectively guiding students and ensuring they receive accurate, personalized academic support.

What are some common challenges faced by assistant academic advisors, and how can they be managed effectively?

Assistant Academic Advisors often encounter challenges such as balancing a high caseload of students with diverse needs, staying current with academic policies, and managing time during peak advising periods. Effective communication, strong organizational skills, and continuous professional development are key to managing these challenges. Collaborating with faculty, senior advisors, and student support services helps ensure that students receive comprehensive guidance and support. Embracing technology and maintaining up-to-date records can also streamline advising processes and improve student outcomes.

What are the most commonly searched types of Academic Advisor jobs in Raleigh, NC?

The most popular types of Academic Advisor jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Assistant Academic Advisor jobs?

Cities near Raleigh, NC with the most Assistant Academic Advisor job openings:

Assistant Academic Advisor jobs near you
Infographic showing various Assistant Academic Advisor job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $46,129 per year, or $22.2 per hour.

Advisor, Financial Aid & Veterans Services

Durham, NC • On-site

Durham Technical Community College
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about Durham Technical Community Collegeexternal

$50K - $62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Salary: $50,051.00 - $62,564.00 Annually
Location : Durham, NC
Job Type: Full-Time Staff
Job Number: 26-27-00045
Division: Student Services
Department: Financial Aid and Veterans Services
Opening Date: 08/27/2026
Closing Date: 9/27/2026 11:59 PM Eastern
FLSA: Exempt
Description
Do Great Things! Durham Technical Community College is hiring an Advisor in the Financial Aid & Veterans Services Department. This position is responsible for providing a prominent level of customer service, advising, and support to students on all aspects of financial aid and basic student account information. The Financial Aid Advisor initiates and/or implements corrective action as needed to ensure that an excellent standard of service and an elevated level of student satisfaction is maintained, facilitates the resolution of difficult and/or unusual situations related to student financial aid issues, demonstrates cultural competency, and actively seeks to grow in this area.
Examples of Duties
  1. Manages the veteran affairs educational benefits programs.
  2. Provide accurate and timely reporting to the U.S. Department of Veteran Affairs.
  3. Advise veterans, their dependents and active-duty military on procedures for attaining and using veteran affairs educational benefits. Informs benefit recipients of program eligibility and documentation requirements and assist them in apply them in applying for education benefits.
  4. Informs the state approval agency and the U.S. Department of Veteran Affairs of new programs, changes to programs and program deletions each academic year, as well as institutional changes.
  5. Serves as the main point of contact to veteran affairs officials during annual audits. Coordinates with College departments to compile requested documentation.
  6. Maintains documentation for all veteran students. Provides all available school records to representatives of the state approval agency and the U.S. Department of Veteran Affairs.
  7. Maintains annual training requirements in order to remain eligible to be a school certifying official.
  8. Serves as liaison for students to resolve payment issues.
  9. Serve as backup Financial Aid Advisor as necessary. Advise financial aid students regarding financial aid status and eligibility.
  10. Develop objectives and recommend changes to existing processes and practices to increase the accuracy of information and the office's efficiency and responsiveness in order to promote the highest level of customer service.
  11. Create a welcoming and positive relationship with visitors and ensure the interaction is a welcoming, efficient and satisfying experience.
  12. Maintain a cooperative working relationship with internal and external partners including the Business Office and Bookstore to obtain necessary documents, resolve problems, facilitate solutions, enhance customer service, and ensure quality services for veterans and students receiving aid or benefits.
  13. Actively participate in financial aid and veterans-related outreach events including but not limited to open houses, and orientation,
  14. Review and suggest updates to the veteran information found on the Durham Tech website to ensure current cost of attendance, compliance with federal regulations, accuracy of processes, and the integrity of consumer information.
  15. Participate in unit meetings and serve on committees as needed.
  16. Ensure proper security for Durham Tech's student educational records in accordance with the Family Educational Rights and Privacy Act (FERPA), state law, community college system regulations, and college policies and procedures.
  17. Adhere to all the college's policies, guidelines and statutory requirements and recommend to senior management adoption and/or changes to policies, practices, procedures, and guidelines.
  18. Additional duties shall include other appropriate activities as assigned by the Director, Vice President, and President.

Minimum Qualifications
Bachelor's Degree in a subject area within Finance, Accounting, Human Resources, Student Personnel, Student Development, or other related fields.
Work Experience: Two years of relevant experience in administering veteran's affairs educational benefits programs and/or federal, state, institutional financial aid and scholarships.
Supplemental Information
1. Ability to interact appropriately with students and co-workers in high stress situations.
2. Ability to serve internal and external stakeholders with an increased level of customer service skills, to include, understanding the value of and initiating appropriate responses to inquiries whether in the office, online, or via telephone.
3. Evidence of strong counseling skills to assist students who have unique needs, exceptional circumstances, and/or need alternative sources of financial support. 4. Elevated level of ability to provide accurate, timely information regarding the status of students' awards.
5. Knowledge of and sensitivity to the needs and expectations of the community college student, faculty, and staff, and community groups.
6. A elevated level of ability to organize work tasks and provide attention to detail.
7. Ability to work with a diverse student population.
8. Ability to establish and maintain effective communication and interpersonal relations throughout the college and the community.
9. Ability to process applications for financial aid awards.
10. Thorough knowledge of administering rules and regulations governing state and federal aid.
11. Knowledge of higher education financial aid services and programs.
12. Ability to perform with a high-level of proficiency in a college student information system (e.g. Colleague or Banner), Windows, and Microsoft Office (Word, Excel, Access, and PowerPoint).
13. Proven record of participation in professional organizations and initiatives.
Physical Demands:
Reasonable accommodation may be made to establish individuals with disabilities to perform the essential functions of this position. The physical and mental demands describe as follows are representative of those that must be met by an employee in performing the essential functions of this job:
  • Ability to sit and stand for extended periods of time;
  • Ability to lift, at times, 10 lbs.;
  • Sufficient visual acuity and manual dexterity to use a computer for extended periods of time;
  • Ability to express or exchange ideas through oral communications and to hear vocal responses within classroom range;
  • Infrequent travel between buildings on campus, to other campuses, or locally or out of town to attend conferences.

Normal Working Hours:
A minimum of a 40-hour work week as determined by the supervisor to allow the employee to fulfill the assigned duties and responsibilities, including occasional evening and weekend hours. Summer schedules may vary to enable four day or four- and one-half day work weeks.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
To learn more details, visit our page.
01
Do you have a Bachelor's degree or higher in a subject area within Finance, Accounting, Human Resources, Student Personnel, Student Development or other related fields?
  • Yes
  • No

02
Do you have at least two (2) years of relevant experience in administering veteran's affairs educational benefits programs and/or federal, state, institutional financial aid and scholarships?
  • Yes
  • No

Required Question

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