Asset Recovery Manager Jobs in Indiana (NOW HIRING)

PURPOSE OF JOB:

This position is responsible for departmental support functions in the recovery and remarketing of commercial accounts. Supports the Director of Special Assets in the purchase of new assets, logistics, and overall departmental process improvement.

JOB DUTIES:

Delinquent & Unsecured Commercial Accounts

• Liquidate assets within company guidelines.
• Initiate and coordinate the recovery of all commercial and consumer accounts as assigned by VP of Operations or Chief Operating Officer (COO).
• Verify that all vendors/suppliers have a signed Terms of Service contract consistent with the Company’s Contract Legal Review & Approval Policy, including approval through our Legal department and by the ULI President, prior to utilizing their services. This position does not have contract signing authority.
• Engage and maintain priority communication with all recovery agents.
• Engage and maintain effective relationships with a variety of transportation companies.
• Partner with the Director of Asset Management to evaluate the assets prior to recovery. Confirm the evaluation when we receive the condition report.
• Negotiate all reconditioning, storage, and repair estimates for recovered assets.
• Ensure that the repossession log has all the needed information, including but not limited to equipment/ vehicle location, mileage, condition report, personal guarantors, original asset cost, net book value, principal, and including all known fees, such as legal, repossession, reconditioning, transportation, etc.
• Ensure the Unsecured Asset Log stays current and is updated at least weekly, or on demand as requested.
• Assign equipment/vehicles as designated by the Director of Asset Management to dedicated remarketing companies.
• Ensure that all assigned equipment/vehicles have contractual approval by ULI President.
• Create and maintain a database of all recovery, remarketing and transportation vendors.
• Notify Director of Asset Management of any aged assets and associated plans of action.

Administrative

• Identify and purchase all PTI new lease assets in conformance with specifications provided by Executive Chairman or EVP, Administration.
• Update off-lease inventory spreadsheet daily (e.g. add post-sale offers on non-sold vehicles).
• Complete paperwork that is associated with the pick-up and sale of vehicles.
• Utilize internal/external software to promote a paperless environment, where possible.
• Coordinate asset and account information with internal departments.

General

• Ensure prompt and regular attendance.
• Perform other appropriate duties as may be assigned by Management.
• Travel as business needs may require.

Continuous Improvement

• Partner with the Director of Asset Management to identify inefficiencies within department processes and recommend solutions to improve department optimization.
• Personally commit to quality in all aspects of work.
• Provide “World Class Customer Service” for internal and external customers.
• Participate in and promote the established Quality Improvement Process (QIP) for continuous improvement.
• Participate on teams to research, measure, and correct problems and to strive for process improvement.
• Communicate and exemplify the Company’s Mission Statement, Vision Statement, Values, and Philosophy.
• Attend at least ten (10) credit hours of training annually to continue development of work-related skills.
• Assist in the development, organization and updating of departmental Standard Operating Procedures (SOP’s) and Policies & Procedures (P&P’s).

Full-Time Employee Benefit Options Include:

• Health, Dental, & Vision Insurance
• 401(k) Retirement Savings Plan with Company Match, including Roth option
• Flexible Spending Accounts and/or Health Savings Accounts, including potential for company contributions based on annual health risk assessments
• Life and Accidental Death & Dismemberment Insurance
• Short- and Long-Term Disability Insurance
• Supplemental Voluntary Insurance Policies with options for Critical Illness, Hospital Indemnity, and Accidents
• Paid Time Off for Vacation, Sick, and Holidays
• Employee Assistance Program

This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.

Education:

• High school diploma is minimally required.
• Associate-level college degree or equivalent of 2+ years relatable work experience is minimally required.

Experience:

• 5+ years of prior relevant work experience is preferred.

Other Knowledge, Skills, Abilities & Competencies:

• Strong customer service orientation.
• Positive mental attitude always.
• “Can-do attitude” and the ability to adapt to changing business/department needs.
• Professional demeanor and courteous behavior.
• Strong business acumen.
• Committed to the success and reputation of the business.
• Strong organizational skills.
• Strong project management skills.
• Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees, departments, teams, and organizations.
• Work effectively as a team contributor on assignments.
• Work effectively under pressure with multiple deadlines.
• Demonstrate flexibility in handling multiple competing priorities in a timely and professional manner.
• Strong attention to detail.
• Comfortable working in a fast-paced, detail oriented, team environment.
• Effective verbal, written, and presentation communications skills.
• Maintain confidentiality.