POSITION SUMMARY:
Under the guidance and supervision of the Director of Arts & Crafts, the Arts & Crafts Specialist will be responsible for day-to-day operations in Arts & Crafts. The Specialist will provide excellent guest service and role modeling, and at all times exemplify the Y values of Caring, Honesty, Respect, and Responsibility.
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility.
ESSENTIAL FUNCTIONS:
1. Oversee general appearance of Arts and Crafts, fitness room, and gym.
2. Performs any/all secretarial duties deemed necessary
3. Will work all scheduled hours, including nights, weekends, and Holidays
4. Completes all items on Daily and weekly checklists with accuracy
5. Sells and promotes all available activities to guests
6. Accurately completing all sales in Mega Touch, and a basic understanding of the system
7. Balancing the shift activity and entering daily shift information with 100% accuracy in Mega Touch, and balancing the cash drawers.
8. Assist with store inventory quarterly
9. Provide quality guest service at all times
10. Provide all guests with accurate information concerning all programs and activities
11. Work with all staff members as a team player
12. Other Duties as assigned
YMCA LEADERSHIP COMPETENCIES:
Mission Advancement: Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness: Makes sound judgements, and transfers learning from one situation to another. Establishes goals, clarifies tasks and plans work. Follows budgeting policies and procedures and reports all financial irregularities immediately. Strives to meet or exceed goals. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. Has a basic understanding of the following: General Office Equipment, Computer Skills, Telephone Skills, Analytical Skills, Knowledge of Word & Excel, Newsletter Generation, Event Planning.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Understands the daily impact of the following and represents them in a positive manner: Action Oriented, Business Understanding & Vision, Customer Oriented, Delegation, Emotional Stability, Establishing Priorities, Flexibility, Independence & Decision Making, Innovation & Creativity, Integrity & Trust, Interpersonal Skills, Leadership, Listening Skills, Oral Communication Skills, Organization & Planning, Peer Relationships & Teamwork, Persuasion & Negotiation, Problem Solving, Results Oriented, Self-Starter, Stress Management, Valuing Diversity, Written Communication.