Care Manager
Durham, NC · On-site
$70K/yr
Continue your journey with Arosa Care Management & Professional Outreach : * Work directly with clients and their family members; provide support for home care services and community-based care ...
Durham, NC · On-site
$70K/yr
Continue your journey with Arosa Care Management & Professional Outreach : * Work directly with clients and their family members; provide support for home care services and community-based care ...
Durham, NC · On-site
$70K/yr
Continue your journey with Arosa Care Management & Professional Outreach : * Work directly with clients and their family members; provide support for home care services and community-based care ...
Durham, NC · On-site
$90K/yr
Arosa is a best-in-class national provider of in-home care and care management services. With offices in California, Florida, Illinois, Nevada, New Jersey, North Carolina, Massachusetts, Tennessee ...
Durham, NC · On-site
$90K/yr
Arosa is a best-in-class national provider of in-home care and care management services. With offices in California, Florida, Illinois, Nevada, New Jersey, North Carolina, Massachusetts, Tennessee ...
Raleigh, NC · On-site
$120 - $180/hr
Continue your leadership journey with Arosa: * Manage day-to-day operations, increase revenue via localized sales and marketing efforts, build community partnerships, and oversee a team of ...
Raleigh, NC · On-site
$120 - $180/hr
Continue your leadership journey with Arosa: * Manage day-to-day operations, increase revenue via localized sales and marketing efforts, build community partnerships, and oversee a team of ...
| Aspect | Arosa | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require technical certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Office settings, call centers, or remote work | Call centers, retail stores, or office environments |
| Industry Usage | Customer support, technical support, hospitality | Retail, telecommunications, banking, and service industries |
| Common Search/Comparison | Yes | Yes |
While both Arosa and Customer Service Representatives focus on assisting clients, Arosa roles often involve specialized support or technical assistance, whereas Customer Service Representatives handle general customer inquiries. The credentials, work environment, and industry usage overlap significantly, making them comparable roles within customer support sectors.

$70K/yr
Full-time
Re-posted 16 days ago
Continue your journey with Arosa
Care Management & Professional Outreach:
It takes a special professional, who is as comfortable with older clients and their families, as they are with our client's satellite support providers, such as Trust Officers, Attorneys, Physicians, and other elite professional service providers. We are looking for someone who has confidence in the value of Care Management services. A teammate who conveys, "I'm so glad you called us, as I know I can truly help you."
Knowledge and Skill Requirements:
Arosa is a best-in-class national provider of in-home care and care management services. With offices in North Carolina, Illinois, Texas, Nevada, Florida, Massachusetts, New Jersey, Tennessee, Utah, Nevada, Georgia, California, Kansas, and Missouri, the company is creating new standards of care in the fast-growing, in-home care industry, while maintaining a focus on professionalizing direct care jobs celebrating the meaningful work of caregivers. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Arosa, we believe that the highest quality in-home care can only be delivered by professionals who feel cared for themselves. We are dedicated in our efforts to attract, train, retain, and treasure the best care professionals.
Our team-based approach allows us to not only treasure and support our teammates but to also offer our clients tailored, integrated support. We know that the integration of care management and home care leads to higher satisfaction for individuals and their families. Our senior care services combine the expertise of professional Care Managers with the compassion of dedicated Caregivers to deliver better experiences for seniors and their families.
Every day, we are working to honor our mission to create superior models of care and better quality jobs for our care teammates. We are bold in our efforts as we find new ways to improve the experiences of our clients, our clients' families, and our care professionals.