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Army Research Jobs (NOW HIRING)

SAIC

Service Desk Manager

Adelphi, MD · On-site

$120K - $160K/yr

ORA_ON_SITE Description SAIC is seeking a proven Service Desk Manager to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of ...

North Carolina State University

Lecturer

Raleigh, NC · On-site

Faculty have received research grants and training grants from the National Science Foundation, the National Institutes for Health, the National Institute on Aging, the Army Research Laboratory, the ...

NCSU

Associate Professor

Raleigh, NC

Faculty have received research grants and training grants from the National Science Foundation, the National Institutes for Health, the National Institute on Aging, the Army Research Laboratory, the ...

NCSU

Lecturer

Raleigh, NC · On-site

Faculty have received research grants and training grants from the National Science Foundation, the National Institutes for Health, the National Institute on Aging, the Army Research Laboratory, the ...

NCSU

Lecturer

Raleigh, NC

Faculty have received research grants and training grants from the National Science Foundation, the National Institutes for Health, the National Institute on Aging, the Army Research Laboratory, the ...

Barbaricum

Familiarity with the Army Research Laboratory (ARL) acquisition process and defense technology development. * Doctorate (PhD) - Advanced academic credentials with strong research, analytical, and ...

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How much do army research jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for army research in the United States is $27.20, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.33 per hour, depending on experience, location, and employer.

What is Army Research?

Army Research involves scientific and technological investigations conducted by the military to enhance national defense capabilities. Researchers in this field work on developing new technologies, improving equipment, and solving complex problems related to security and military operations. Their work spans a wide range of disciplines, including engineering, computer science, biology, and materials science. Army researchers often collaborate with other government agencies, universities, and private industry to achieve their goals.

What are the key skills and qualifications needed to thrive in Army Research?

To thrive in Army Research, you need a strong background in science, engineering, or technology, often supported by advanced degrees and security clearance. Familiarity with laboratory equipment, data analysis software, and defense-specific research tools is typically required. Critical thinking, collaboration, and problem-solving skills are essential soft skills for addressing complex research challenges and working in multidisciplinary teams. These skills and qualifications are crucial for advancing military technology, ensuring national security, and driving innovation within defense research projects.

What are some common challenges faced by professionals working in Army Research roles?

Professionals in Army Research often work on complex, multidisciplinary projects where security clearance, tight deadlines, and classified information management can pose significant challenges. The research environment is highly collaborative, frequently requiring coordination with military personnel, engineers, and external partners to translate findings into practical applications. Additionally, adapting to rapidly evolving technology and shifting defense priorities demands flexibility and continuous learning. Despite these challenges, the role offers ample opportunities for professional growth and direct impact on national security advancements.

What is the difference between Army Research vs Army Laboratory Technician?

AspectArmy ResearchArmy Laboratory Technician
Required CredentialsBachelor's or higher in science/engineering; security clearanceAssociate's or bachelor's in science; technical certifications
Work EnvironmentResearch labs, field sites, collaborative projectsLaboratories, testing facilities, equipment operation
Employer & Industry UsageMilitary research agencies, defense contractorsMilitary labs, government agencies
Common Search & ComparisonResearch roles, scientific jobs in ArmyTechnical support, lab technician roles in Army

Army Research involves conducting scientific investigations and developing new technologies, often requiring advanced degrees and security clearances. In contrast, Army Laboratory Technicians support research activities by operating equipment and performing tests, typically with technical certifications. Both roles are essential in military research environments but differ in education requirements and job functions.

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What job categories do people searching Army Research jobs look for?

The top searched job categories for Army Research jobs are:

Army Research jobs near you
Infographic showing various Army Research job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 78% Physical, 4% Hybrid, and 18% Remote job distribution, with an average salary of $56,569 per year, or $27.2 per hour.

Service Desk Manager

Adelphi, MD • On-site

SAIC
IT Services • 10K+ employees

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

79th of 225 rated it services

People enjoy working here

Good employer

Recommended by students

Learn more about SAICexternal

$120K - $160K/yr

Other

Posted 13 days ago

Job description

Job ID: 2615522
Location: Adelphi, MD, US
Date Posted: 2026-08-11
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 10% of the time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Remote Work: ORA_ON_SITE
Description
SAIC is seeking a proven Service Desk Manager to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterprise IT services to ARL's research mission.
The work is performed at the customer site in Adelphi, MD.
ARL's unique research mission, highly mobile workforce, and geographical disbursement of its staff, requires an innovative approach in the delivery of IT services in fulfilling the organization's mission. ARL is the Army's corporate laboratory, within the Combat Capabilities Development Command (DEVCOM). It's diverse assortment of unique facilities and dedicated workforce make up the largest source of world-class integrated research and analysis in the US Army. ARL discovers, innovates, and transitions research to provide the best technologies for our Soldiers.
Some of ARL's focus areas include Biological and Biotechnology Sciences, Electromagnetic Spectrum Sciences, Energy Sciences, Humans in Complex Systems, Mechanical Sciences, Military Information Sciences, Network/Cyber/Computational Sciences, Photonics/Electronics/Quantum Sciences, Sciences of Extreme Materials, Terminal Effects, and Weapons.
The Service Desk Site Lead will serve as the primary escalation point for customer and technician issues and will interface with the Program Manager to drive process improvement and service delivery performance for the Army Research Laboratory in Adelphi, MD.
  • Oversee Tier I and Tier II ticket management, Queue managers, and Quality Assurance Analysts
  • Responsible for ticket assignment for completion
  • Responsible and leads for quality control processes, service improvement and performance monitoring, and problem
    management
  • Provide Tier II service desk support for end-user PC, server, mainframe applications, and hardware requests
  • Recommend system modifications to enhance the usability of Information Systems and network resources
  • Route and escalate requests to Tier III and other teams for quick customer issue resolution
  • Work alongside network services, software systems engineering teams, and/or application development teams to restore
    service and correct core problems

Qualifications
EDUCATION AND EXPERIENCE:
  • Must have a BA/BS in computer sciences or information technology, or a High School Diploma with four (4+) additional years of experience
  • Must have at least ten (10+) years of relevant experience working in an IT or Service Desk environment

CLEARANCE REQUIREMENT:
  • Must have an active Secret clearance. And must be willing to obtain a Top Secret clearance

CERTIFICATION REQUIREMENT:
  • IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP,
    GSEC, SSCP, etc.)
  • Must receive Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent, within 6 months of start date
  • CCNA highly preferred

DESIRED:
  • Information Technology Infrastructure Library (ITIL) v4 certification
  • A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.)
  • Proficiency with Microsoft Office products
  • Experience creating and modifying documentation for technical processes and procedures
  • Experience working in a Department of Defense (DoD) environment
  • A problem solver and troubleshooter who thrives in resolving complex problems
  • Strong self-starter requiring minimal supervision
  • Excellent communication skills (written and oral) and interpersonal skills
  • Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .

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