Armory Show Jobs (NOW HIRING)

Introduction

The Maryland Military Department is looking for a candidate to fill the position of IT Technical Support Specialist I! Join a dynamic\r\nteam and embark on a career with great benefits, pension, generous leave, a\r\ncompetitive salary, and opportunities for professional growth! This position\r\nworks on acompressed workschedulefrom 6:30 am to 5 pm,\r\nTuesday through Friday. Free parking will be available!\r\n

GRADE

18\r\n

LOCATION OF POSITION

Fifth Regiment Armory\r\n219 29th Division Street\r\nBaltimore, Maryland 21201\r\n

Main Purpose of Job

The main purpose of the IT Technical Support Specialist I is to keep the agency's computer systems running efficiently. As an intermediate role, this person maintains and updates the operating systems on multi-tasking computers. They handle standard maintenance independently and collaborate with supervisors on more complex system modifications, occasionally responding to after-hours technical emergencies.\r\nTo support the mission of the agency, the role entirely around operational readiness. The technical support directly enables the agency to mobilize forces and coordinate disaster relief without critical delays.\r\n

POSITION DUTIES

Duties include but are not limited to:\r\n\r\n\r\n* Lead lower-level staff.\r\n\r\n* Implement, administer, and enforce written IT policies, procedures, and standards, ensuring compliance.\r\n* Oversee the selection, development, implementation, and operation of IT\r\nservices.\r\n* Provide input,\r\nresearch, recommendations for updates to IT policies and procedures; review\r\ndrafts.\r\n* Submit\r\nnetwork service requests to DoIT intake.\r\n\r\n

MINIMUM QUALIFICATIONS

Experience:One year of experience maintaining and modifying operatingsystems for multipurpose, multi-tasking computers.\r\nNotes:\r\n1. Candidates may substitute thirty credit hours from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems or other information technology related field to include course work in machine or assembler computer languages, and operating system and data communication technology for multipurpose, multi-tasking computersfor the required experience.\r\n2. Candidates may substitute experience operating multipurpose, multi-tasking computer systems; or scheduling, controlling input and output or maintaining a tape library to process data on multipurpose, multi-tasking computer systems; or converting data from project specifications by developing program code using third generation computer programming languages; or designing, developing and maintaining communications networks on a year-for-year basisfor ahigh school education.\r\n3. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems or other information technology related field to include course work in machine or assembler computer languages, and operating system and data communication technology for multipurpose, multi-tasking computers for the required experience.\r\n4. Candidates may substitute U.S. Armed Forces militaryservice experience as a commissioned officer in theComputer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for therequired experience.\r\n

DESIRED OR PREFERRED QUALIFICATIONS

1. Experience leading lower level staff.\r\n2. Experience implementing, administering and enforcing IT policies, procedures and standards.\r\n3. Experience providing IT services for a State or Federal agency.\r\n

LIMITATIONS ON SELECTION

Must be a current Maryland Military Department IT employee.\r\n

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which\r\nrequire the operation of a motor vehicle. Employees assigned such duties\r\nwill be required to possess a motor vehicle operator's license valid in the\r\nState of Maryland with less than 5 points to operate a state vehicle.\r\n

SPECIAL REQUIREMENTS

Employees in this classification may be subject to call-in 24 hours a day and,therefore, may be required to provide the employing agency with a telephone number where the employee can be reached.\r\n

SELECTION PROCESS

Please make sure that you provide\r\nsufficient information on your application to show that you meet the minimum\r\nrequirements for this recruitment. All information concerning your\r\nqualifications must be submitted by the closing date. We will not consider\r\nthe information submitted after this date.\r\n\r\n\r\nResumes will not be accepted in lieu of a\r\ncompleted application.\r\n\r\n\r\n\r\nSuccessful candidates will be ranked as\r\nBest Qualified, Better Qualified, or Qualified and placed on the employment\r\n(eligible) list for at least one year. This list will be used by the\r\nhiring agency to select employees.\r\n\r\n\r\n\r\nFor education obtained outside the U.S.,\r\na copy of the equivalent American education as determined by a foreign\r\ncredential evaluation service must accompany the application.\r\n

BARGAINING UNIT STATUS

This position is not subject to Bargaining MOU's.\r\n

BENEFITS

As an employee\r\nof the State of Maryland, you will have access to outstanding benefits,\r\nincluding: health insurance, dental, and vision plans offered at a low cost.\r\n\r\n\r\nCLICK ON THIS LINK FOR MORE DETAILS:STATEOF MARYLAND BENEFITS\r\n

FURTHER INSTRUCTIONS

Military\r\nVeterans may qualify for additionalbonus points towards certification.\r\nA\r\ncopy of your proof ofeligibility (DD214) for Veterans' Credit must be in\r\nthis office and completely verified beforeVeterans'Credit will be\r\napproved.\r\n\r\n\r\nPLEASE\r\nDO NOT SUBMIT UNSOLICITED DOCUMENTATION\r\n\r\n\r\nOnlineapplication\r\nprocess isSTRONGLYpreferred. If you are unable to\r\napplyonline, you may submit a paper application to:\r\n\r\n\r\nMaryland\r\nMilitary Department State PersonnelOffice\r\n29th\r\nDivision Street, Room B10\r\nBaltimore,\r\nMD 21201-2288\r\n\r\n\r\n\r\nFor questions regarding this recruitment, please contactKira\r\nWilliams at Kira.williams2@maryland.gov\r\n\r\n\r\n\r\nTTY\r\nUsers: call via Maryland Relay\r\n\r\n\r\n\r\nAs\r\nan equal opportunity employer Maryland iscommitted to recruiting, retaining,\r\nand promotingemployees who are reflectiveof the State's diversity.\r\n