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Arise Gaming Jobs (NOW HIRING)

harkins

Norterra BackLot - Game Technician

Phoenix, AZ · On-site

Patrol the game floor and perform most repairs to games as issues arise. * Clean and sanitize games as needed. * Troubleshoot and repair arcade, bowling, lighting, A/V, and POS equipment. * Work on ...

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Arise Gaming information

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How much do arise gaming jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for arise gaming in the United States is $21.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $26.44 per hour, depending on experience, location, and employer.

What is Arise Gaming?

Arise Gaming refers to a sector or branch of Arise Virtual Solutions, where individuals work as independent contractors providing customer support, technical assistance, or other services for gaming companies. This often involves helping gamers with account issues, troubleshooting, and general inquiries about video games or gaming platforms. Agents work remotely and set their own schedules, making it a flexible option for those interested in gaming and customer service. To get started, individuals typically need to register with Arise, complete necessary training, and select opportunities that match their skills and interests.

What does a typical day look like for someone working in Arise Gaming's customer support team?

A typical day for an Arise Gaming customer support professional involves assisting players with technical issues, account management, and general gameplay questions through various communication channels such as chat, email, or phone. You'll collaborate closely with team members and supervisors to resolve complex problems and ensure a positive gaming experience for users. The fast-paced environment requires strong multitasking skills and adaptability, as you may handle multiple inquiries simultaneously. There are also regular team meetings to discuss updates, share feedback, and improve service processes.

What are the key skills and qualifications needed to thrive as a gaming customer support representative for Arise, and why are they important?

To thrive as a Gaming Customer Support Representative for Arise, you need strong problem-solving skills, excellent written and verbal communication, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and gaming platforms is often required. Patience, active listening, and adaptability are essential soft skills for handling diverse player concerns and technical issues effectively. These skills ensure timely resolution of customer inquiries, enhance player satisfaction, and contribute to the positive reputation of the gaming company.

What is the difference between Arise Gaming vs Customer Support Specialist?

AspectArise GamingCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; gaming industry knowledgeHigh school diploma or equivalent; customer service skills
Work EnvironmentRemote, gaming industry-focusedRemote or on-site, customer service-oriented
Employer & Industry UsageGaming companies, esports organizationsVarious industries including retail, tech, and services
Common Search & ComparisonYesYes

Arise Gaming roles focus on gaming industry expertise and often require knowledge of gaming platforms, while Customer Support Specialists handle general customer inquiries across multiple industries. Both roles are remote and involve communication skills, but they serve different industry needs and have distinct job functions.

Does Arise Gaming pay every week?

Arise Gaming typically pays its contractors on a weekly basis, providing consistent income for those working in customer service or technical support roles. Payment methods may include direct deposit or other electronic transfer options, depending on the company's policies and the contractor's location.
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What job categories do people searching Arise Gaming jobs look for?

The top searched job categories for Arise Gaming jobs are:

Arise Gaming jobs near you
Infographic showing various Arise Gaming job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $44,398 per year, or $21.3 per hour.

HCVR Supervisor, Table Games Service (Part Time; Varied Shift)

Harrah's Cherokee Valley River Casino & Hotel

Murphy, NC • On-site

Part-time

Re-posted 7 days ago

Job description


Harrah's Cherokee Valley River Casino & Hotel Position Description
POSITION TITLE: Supervisor, Table Games Service
DEPARTMENT: Operations
GRADE/FLSA STATUS: H17 -Non-Exempt
BADGE TYPE/COLOR: Key--Blue
REPORTS TO: Manager, Games-Tables; Relief Manager, Games-Tables
SUPERVISES: Dual Rate Supervisor, Table Games Service; Table Games Dealer; Poker Dealer
JOB SUMMARY:
Supervise the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitors employee performance, ensuring adherence to various regulations and company policy; issues or recommends discipline or recognition and Caesars Rewards awards as appropriate. Perpetuates employee motivation by utilizing positive recognition and corrective coaching. Ensure game integrity and provide security for departmental assets.
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Serve as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation, and open communication
  • Establish yourself as a highly credible leader with the highest levels of integrity, and always act in the best interests of the property and the company
  • Provide appropriate recognition and rewards to individuals and groups when consistent superior performance is attained
  • Counsel, guide, coach, evaluate, and instruct assigned personnel in the proper performance of their duties, using positive recognition and corrective coaching to motivate personnel
  • Monitor and evaluate the performance of an assigned team of dealers and daily pit staff to ensure they are adhering to all applicable state and federal regulations, the requirements of their job descriptions, and company policy and procedures
  • Use independent judgment to issue or recommend employee discipline when violations are observed, and to issue or recommend awards for exemplary employee performance
  • Participate and provide recommendations in the hiring, performance evaluation, and termination processes
  • Make and change assignments as business needs dictate based on assessment of the skill, experience, and temperament of dealers and other staff
  • Prepare and coordinate the periodical performance review of assigned personnel
  • Alert Casino Manager to potential safety problems
  • Maintain key security
  • Display a working knowledge of all table games, house rules, counting methods, and procedures covering each game in an assigned area
  • Remain alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and escalate when appropriate
  • Change cards/dice
  • Open and close games
  • Verify fill slips, credit slips, and markers pertaining to games in the assigned area
  • Settle disputes that arise from guests in the Table Games area, referring those at a pre-determined threshold or a certain degree of difficulty to the Table Games Manager
  • Ensure Dealers are delivering the highest quality of guest service
  • Take ownership and accountability of all table games overseen, lead team to provide excellent gaming experience for guests
  • Handle and intervene when problems or differences between Table Games employees and gaming guests arise and provide assistance, problem resolution, and service recovery, if necessary
  • Ensure guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees
  • Ensure that team members clearly understand and are held accountable for their performance expectations
  • Prepare and coordinate the periodical performance review of assigned personnel
  • Demonstrate excellent facilitator skills in resolving conflicts between different points of view
  • Manage labor, supplies, and other expense items in a manner consistent with company strategy
  • Responsible for, or actively participates in, the initiation of personnel actions including but not limited, to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions
  • When assigned to the Poker Room, is responsible for assisting department management in the efficient operation of all Poker tables including accounting and administrative functions
  • Maintain a working knowledge of all local jurisdictional gaming laws, liquor laws, and table games and poker regulations
  • Answer all requests of customers, or contact higher authority to do so
  • Adhere to regulatory, departmental, and company policies/procedures in an ethical manner
  • Establish and endorse the business objectives, ethics, and values of Harrah's Cherokee Casino Resort in accordance with the Code of Commitment and Mission, Vision, and Values

MINIIMUM QUALIFICATIONS:
  • High school diploma or GED required
  • BSBA degree from an accredited educational institution preferred
  • Two to five years of casino experience with direct dealing with the game(s) contained in assigned pit area required
  • One-year supervisory experience preferred
  • Proficient in Blackjack and at least 1 other major game (Craps, Roulette, Poker, or Baccarat) required
  • Must demonstrate the following essential knowledge and skills:
  • Must possess excellent customer relations, leadership, and communication skills
  • Documented ability to comply with regulatory issues and follow detailed procedures
  • Extensive knowledge of casino rules, regulations, and Internal Control Procedures
  • Documented supervisory and leadership skills
  • Strong interpersonal skills (including handling volatile situations)
  • Proficient in the use of Windows-based office software including but not limited to, Microsoft Office, Word, Excel, PowerPoint, and Outlook
  • Ability to learn required interaction with CMS and Caesars Rewards systems
  • Neat, professional appearance with excellent personal hygiene
  • Demonstrated high levels of Spotlight service skills on a consistent basis
  • Documented teamwork behaviors and attitudes
  • Excellent oral and written communication skills

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
  • Must be physically mobile with reasonable accommodations
  • Must be able to maneuver to all areas of the casino
  • Must be able to stoop, bend, reach, kneel, twist, and grip items
  • Must be able to lift 25 pounds and carry 5 pounds.
  • Must be able to respond to visual and aural cues
  • Must be able to read, write speak and understand English
  • Must be able to attend to multiple tasks simultaneously
  • Must have the manual dexterity to operate office equipment including computers, and photocopiers
  • Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke
  • Must be able to operate in a mentally and physically stressful situation
  • Must be able to stand for long extended periods of time
  • Must be able to work a flexible schedule including weekends, evenings, and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Valley River Casino & Hotel reserves the right to make changes in the above job description whenever necessary. 1.11.24
About Us
  • Proud to have opened our doors in September 2015.
  • Located approximately one hour west of Harrah's Cherokee Casino Resort in Murphy, NC. We're about two hours from Knoxville, Chattanooga, and downtown Atlanta.
  • Distinguished by our seven-story Hotel Tower, offering 300 guest rooms and 27 deluxe rooms.
  • Made to entertain with 70 table games, including blackjack, roulette, craps, and 1,100 slot machines.

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