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Arise Customer Service Jobs (NOW HIRING)

... service problem or complaint and notify manager as needed. * Accept payment from customers, make ... Ability to act on and solve minor problems as they arise * Ability to multi-task and work under ...

... service problem or complaint and notify manager as needed. * Accept payment from customers, make ... Ability to act on and solve minor problems as they arise * Ability to multi-task and work under ...

... service problem or complaint and notify manager as needed. * Accept payment from customers, make ... Ability to act on and solve minor problems as they arise * Ability to multi-task and work under ...

... service problem or complaint and notify manager as needed. * Accept payment from customers, make ... Ability to act on and solve minor problems as they arise * Ability to multi-task and work under ...

... service problem or complaint and notify manager as needed. * Accept payment from customers, make ... Ability to act on and solve minor problems as they arise * Ability to multi-task and work under ...

... service problem or complaint and notify manager as needed. * Accept payment from customers, make ... Ability to act on and solve minor problems as they arise * Ability to multi-task and work under ...

... service problem or complaint and notify manager as needed. * Accept payment from customers, make ... Ability to act on and solve minor problems as they arise * Ability to multi-task and work under ...

Customer Service Clerk will process orders to insure accurate, on time delivery as well as handling issues as they arise in order to accomplish on time accurate delivery of the customer orders. Job ...

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... service problem or complaint and notify manager as needed. * Accept payment from customers, make ... Ability to act on and solve minor problems as they arise * Ability to multi-task and work under ...

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Arise Customer Service information

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How much do arise customer service jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for arise customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is Arise customer service job description?

An Arise customer service job involves providing support to customers via phone, chat, or email, assisting with inquiries, troubleshooting issues, and resolving complaints. The role typically requires good communication skills, computer proficiency, and the ability to work independently in a home-based environment. Agents often need to complete training and certification before starting their duties.

What are the key skills and qualifications needed to thrive in the Arise Customer Service position, and why are they important?

To thrive as an Arise Customer Service representative, you need strong verbal and written communication skills, a high school diploma or GED, and basic computer literacy. Familiarity with online CRM systems, VoIP platforms, and home office technology is often required, and some projects may require additional client-specific certifications provided by Arise. Exceptional organizational skills, patience, and a positive attitude help you efficiently resolve customer issues and maintain client satisfaction. These abilities are essential for delivering high-quality, remote customer support in a fast-paced environment.

What is an Arise Customer Service job?

An Arise Customer Service job involves providing customer support for various companies through the Arise platform. As an independent contractor, you work from home, handling customer inquiries, troubleshooting issues, and assisting with orders or account management. You choose your schedule and the clients you support, giving you flexibility and control over your work. Since it is a contractual role, you are responsible for your own taxes and expenses.

What is Arise work from home?

Arise work from home refers to customer service jobs where agents operate remotely, providing support for various companies through a virtual platform. These roles typically require a computer, internet connection, and sometimes specific certifications or training, offering flexible schedules for remote work.

What is it like to work from home as an Arise Customer Service agent?

Working as an Arise Customer Service agent means you’ll be providing support to clients from the comfort of your home office. You will need a quiet, distraction-free workspace and reliable internet, as most tasks involve handling calls, chats, or emails through web-based platforms. While you have flexibility in choosing your schedule, you must meet contractual commitments for hours and performance metrics. Most agents work independently but receive guidance and support from Arise's resources and online community forums. This setup offers the benefit of work-life balance but also requires self-discipline and strong time management skills.

Is Arise a legit company to work for?

Arise Customer Service is a legitimate platform that connects independent contractors with client companies to provide customer support services. It requires contractors to complete training and have a suitable home office setup; however, experiences vary, and some contractors report issues with payment or support. Prospective workers should research reviews and understand the independent contractor model before committing.

How much does Arise pay per hour?

Arise Customer Service agents typically earn between $10 and $15 per hour, depending on the client and the specific project. Pay rates can vary based on the complexity of the tasks and the agent's experience, and agents often work flexible hours from home using their own equipment.
More about Arise Customer Service jobs
What cities are hiring for Arise Customer Service jobs? Cities with the most Arise Customer Service job openings:
What states have the most Arise Customer Service jobs? States with the most job openings for Arise Customer Service jobs include:
Infographic showing various Arise Customer Service job openings in the United States as of June 2026, with employment types broken down into 10% Full Time, 80% Part Time, and 10% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Associate Service Coordinator

Associate Service Coordinator

Trimark Associates, Inc

Folsom, CA • On-site

$26 - $30/hr

Full-time

Posted 8 days ago


Job description

Position Summary
The Associate Service Coordinator plays a critical role in supporting customers, internal project teams, and the Metering Services department through exceptional coordination, scheduling, and administrative execution. This role serves as a central point of contact for customer communication while ensuring that internal workflows, documentation, and project support activities are completed accurately and on time.
While this position performs a broad range of customer success and administrative duties, the primary emphasis is on scheduling, coordination, and workflow management across multiple stakeholders, departments, and projects. Success in this role requires strong organizational skills, attention to detail, clear communication, and the ability to manage competing priorities in a fast-paced operational environment.
Primary Responsibilities
  • Coordinate and schedule service appointments, internal meetings, and field activities
  • Act as a liaison between customers, Metering Services, Project Management, Engineering, and other internal teams
  • Track status, confirm task completion, and ensure all required documentation is submitted and properly archived
  • Process new requests and maintain work items in internal tracking systems
  • Monitor deadlines, expirations, and recertification requirements; notify stakeholders of upcoming actions
  • Ensure work orders, service requests, and documentation are complete and ready for execution
  • Support urgent scheduling changes and priority updates as operational needs arise

Customer Support & Success
  • Serve as a primary point of contact for scheduling inquiries via phone, email, and other communication channels
  • Provide timely, professional responses to customer questions related to services, scheduling, documentation, and status updates
  • Address and resolve customer issues when possible; escalate complex concerns to appropriate internal teams
  • Build and maintain positive, professional relationships with customers through clear communication and follow-up
  • Document customer interactions, inquiries, and resolutions in internal tracking systems

Administrative & Documentation Support
  • Process and manage service request forms, workflows, and related documentation
  • Create, update, and maintain records in associated database systems
  • Upload, archive, and maintain completed final documentation
  • Support procedure manual management and document standardization efforts
  • Submit purchase requests for job hardware, supplies, and equipment

Problem Solving & Continuous Improvement
  • Identify opportunities to improve scheduling, coordination, and customer support processes
  • Provide feedback and recommendations to improve service efficiency and customer experience
  • Stay informed on company services, policies, and procedures to better support customers and internal teams

Qualifications & Experience
  • Associate's degree or higher preferred in Business, Communications, or a related field (or equivalent combination of education and experience)
  • Prior experience in scheduling, coordination, administrative support, or customer success roles preferred
  • Experience in utilities, construction, engineering, or technical services environments is a plus
  • Demonstrated ability to manage multiple tasks, deadlines, and priorities with strong attention to detail
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office Suite and comfort working in document management and tracking systems
  • Ability to follow oral and written instructions and work both independently and collaboratively

Physical, Mental & Emotional Requirements
Employee may be required to sit for long periods of time using a keyboard and monitor display, travel to other locations, and occasionally lift up to 20lbs. Must be able to organize and prioritize work in accordance with deadlines, adapt behavior and work methods in response to changing conditions or challenges. Employee will be involved with sustained activity required for analysis, reasoning, and problem solving. Must be able to develop and maintain cooperative working relationships, recognize emotionally charged issues and respond appropriately, act with professionalism, and work both independently and collaboratively. Must be able to proactively encourage a work environment that encourages innovation and creative solutions and be able to develop effective working relationships with all levels of the company and outside partners.
Work Environment
The employee will primarily work in a climate-controlled office with occasional fluctuations in temperature. The employee will work at an assigned desk under artificial lighting. The employee may occasionally attend meetings and/or training outside of their assigned workstation.
Trimark is an industry leader in the movement towards a greener grid and a cleaner future. We enable a carbon-free electric power system by securely delivering control, metering, communication and revenue/performance optimization solutions for independent power producers and utilities.
Our products and services are at the forefront of generating dispatchable power from renewable plants by combining intermittent renewable resources with energy storage. Our team designs systems from concept to commissioning, including system and network architecture, software development, component assembly,technology configuration,installation, testing, certification, ongoing support, and maintenance.
We're not perfect (no one is!) If your skillset is a bit different than what we've identified but you share our passion for renewable energy and believe you can make a valuable contribution to the role we'd love to learn more about you!