ABOUT ATI RESTORATION
ATI Restoration is one of the nation's largest family-operated restoration companies, helping people and businesses recover from property damage across 59+ regional offices nationwide. When disaster strikes, our teams show up - and behind every response is a network of trusted suppliers, subcontractors, and trade partners who help us deliver. This role is at the center of that network.
POSITION SUMMARY
The Supplier Enablement Coordinator ensures that ATI's suppliers, subcontractors, and vendors are set up for success from day one - fully compliant, accurately configured in our systems, and ready to support field operations without delay. This role owns the end-to-end supplier onboarding and enablement process: collecting and validating documentation, maintaining supplier data integrity, coordinating across Procurement, Accounts Payable, Risk, and field teams, and serving as the first point of contact for supplier setup questions.
Speed matters in restoration. When a regional office needs a supplier activated, this role makes it happen quickly and correctly - protecting the company through rigorous compliance while removing friction for the field.
WHAT YOU'LL DO
- Supplier Onboarding - Own end-to-end onboarding for new suppliers, subcontractors, and trade partners - from initial intake through full activation in ATI systems.
- Compliance Management - Collect, validate, and track required documentation, including W-9s, certificates of insurance (COIs), licenses, master service agreements, and safety/compliance requirements; monitor expirations and drive timely renewals.
- Data Integrity - Create and maintain accurate supplier records across ERP, AP, and vendor management platforms; ensure banking, payment terms, tax, and contact data are complete and audit-ready.
- Supplier Support - Guide suppliers through registration, portal setup, invoicing requirements, and payment processes; troubleshoot setup issues and reduce time-to-first-transaction.
- Cross-Functional Coordination - Partner with Procurement, Accounts Payable, Risk/Legal, and regional field teams to resolve onboarding blockers and escalate exceptions appropriately.
- Reporting & Metrics - Track onboarding cycle time, compliance rates, and supplier data quality; identify bottlenecks and recommend process improvements.
- Process Documentation - Maintain SOPs, intake forms, and supplier-facing guides; support continuous improvement and system enhancements (e.g., automation of document collection and renewal reminders).
- Vendor File Hygiene - Support periodic supplier audits, inactive vendor cleanup, and data governance initiatives.
WHAT YOU'LL BRING
Required
- 2+ years of experience in supplier/vendor onboarding, procurement operations, accounts payable, vendor management, or a related administrative operations role.
- Working knowledge of vendor compliance documentation (W-9s, COIs, licensing) and why it matters.
- Strong attention to detail with a track record of maintaining accurate records in high-volume environments.
- Proficiency with Microsoft Office (especially Excel) and experience working in an ERP, AP, or vendor management system.
- Clear, professional written and verbal communication - comfortable working directly with external suppliers and internal field teams.
- Ability to manage multiple onboarding requests simultaneously, prioritize urgent field needs, and follow through to completion.
Preferred
- Experience in construction, restoration, field services, or another multi-site, subcontractor-heavy industry.
- Familiarity with supplier portals or e-procurement platforms (e.g., Sage, Coupa, SAP Ariba, or similar).
- Experience supporting process improvement or system implementation projects.
- Bilingual (English/Spanish) a plus.
HOW YOU'LL SUCCEED
- Rigorous & Fast - You treat compliance as protection, not paperwork - thorough without being a bottleneck.
- Service-Minded - You keep suppliers and internal teams informed, and you make complicated requirements easy to follow.
- Relentless Follow-Through - Nothing falls through the cracks; you close loops without being asked.
- Improvement-Oriented - You spot recurring friction and fix the process, not just the ticket.
- Collaborative - You work well across Procurement, AP, Risk, and 59+ field offices with competing priorities.
SUCCESS METRICS (FIRST YEAR)
- Supplier onboarding cycle time reduced and consistently within SLA.
- 100% of active suppliers with current, validated compliance documentation.
- Measurable reduction in payment delays and rework caused by setup errors.
- Documented, repeatable onboarding SOP adopted across regions.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
This is primarily an office-based role involving prolonged periods of computer work. Occasional travel to regional offices or supplier sites may be required (less than 10%). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
EQUAL EMPLOYMENT OPPORTUNITY
ATI Restoration is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, and skills required, and may be revised as business needs evolve
