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Arena Staff Jobs (NOW HIRING)

Atlanta Hawks

Guest Experience Smile Maker

Atlanta, GA · On-site

Our arena staff is the single most important factor of overall event satisfaction. Duties and Responsibilities * Greeting with a smile, direct and assist guests * Anticipate guest needs and concerns ...

Atlanta Hawks

Guest Experience Smile Maker

Atlanta, GA · On-site

Our arena staff is the single most important factor of overall event satisfaction. Duties and Responsibilities * Greeting with a smile, direct and assist guests * Anticipate guest needs and concerns ...

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How much do arena staff jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for arena staff in the United States is $31.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $31.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Arena Staff member, and why are they important?

To thrive as an Arena Staff member, you generally need strong customer service skills, basic knowledge of event operations, and often a high school diploma or equivalent. Familiarity with ticketing systems, point-of-sale terminals, and safety protocols is typically required. Outstanding communication, teamwork, and problem-solving abilities help staff members ensure a positive experience for guests and smooth event execution. These skills and qualities are crucial for maintaining safety, efficiency, and customer satisfaction in a dynamic and fast-paced environment.

What are some common challenges Arena Staff face during large events, and how can they effectively manage them?

Arena Staff often encounter challenges such as managing large crowds, ensuring guest safety, and responding quickly to unexpected situations like medical emergencies or rowdy patrons. Effective communication with teammates and awareness of the event layout are essential for addressing these issues. Staff are typically trained to stay calm under pressure, follow established protocols, and collaborate closely with security and supervisory personnel to ensure a smooth and enjoyable experience for all attendees.

What are arena staff?

Arena staff are employees who work at sports arenas, concert venues, or similar large event spaces to help ensure events run smoothly and safely. Their duties can include ticket scanning, ushering guests, crowd control, cleaning, concession stand operation, and assisting with event setup or breakdown. Arena staff play a crucial role in providing a positive experience for attendees and maintaining the overall safety and order of the venue.

What is the difference between Arena Staff vs Event Staff?

AspectArena StaffEvent Staff
CredentialsBasic certifications, such as crowd control or safety trainingSimilar certifications, often including event-specific training
Work EnvironmentIndoor sports arenas, concert venues, large entertainment complexesVarious venues including outdoor festivals, conferences, and private events
Employer & Industry UsageSports teams, entertainment venues, stadiumsEvent planning companies, promotional agencies, venues
Search & Comparison IntentPeople looking for arena-related staffing jobs or rolesIndividuals interested in event staffing opportunities

While both Arena Staff and Event Staff work in event environments, Arena Staff primarily focus on indoor sports and entertainment venues, ensuring safety and crowd management during events. Event Staff have a broader scope, working at various types of events including outdoor festivals and conferences. The roles often require similar certifications and are employed by related industries, but their specific work settings and event types differ.

What cities are hiring for Arena Staff jobs? Cities with the most Arena Staff job openings:
What states have the most Arena Staff jobs? States with the most job openings for Arena Staff jobs include:
What job categories do people searching Arena Staff jobs look for? The top searched job categories for Arena Staff jobs are:
Arena Staff jobs near you
Infographic showing various Arena Staff job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 6% As Needed, 3% Full Time, 86% Part Time, 3% Temporary, and 1% Nights. Highlights an 87% Physical, 11% Hybrid, and 2% Remote job distribution, with an average salary of $65,388 per year, or $31.4 per hour.
Title Arena Operations Staff | Part-Time | Addition Financial Arena (Formerly CFE Arena)

Title Arena Operations Staff | Part-Time | Addition Financial Arena (Formerly CFE Arena)

XL Center

Orlando, FL • On-site

$16/hr

Other

Retirement

Posted 3 days ago

Job description

Arena Operations Staff | Part-Time | Addition Financial Arena (Formerly CFE Arena)
Location US-FL-Orlando
Job Post Information* : Posted Date 3 days ago(6/29/2026 5:02 PM)
Job ID 2026-32773
Location Name Addition Financial Arena (Formerly CFE Arena)
Category Operations
Type Regular Part-Time
Location : Location US-FL-Orlando
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 32816
Location : Address 201 North Gemini Boulevard
Job Post Information* : Post End Date 10/2/2026
Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Arena Operations Staff includes Changeover and Custodial shifts. When working changeover shifts, employees will be responsible for setting up and taking down various aspects of any event within the arena or exterior of the arena. Custodial shifts will include pre-event, event, and post-event cleaning of the entire facility, not to exclude restrooms, VIP areas, and flooring. The operations department has flexible schedules, as employees are able to pick the shifts and events worked.

This role pays an hourly rate of $16.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 2, 2026.

About the Venue

Addition Financial Arena is a 252,000 square foot multipurpose, air-conditioned facility that opened in September 2007. This state-of-the-art facility houses 17,000 square feet of exhibition space, which can be utilized for basketball or adapted for various sports such as volleyball, wrestling, gymnastics, cheerleading, boxing, MMA, and weightlifting. The arena facility can also be transformed for concerts and banquets or as a convention/trade show event. Suites, meeting rooms, locker/dressing rooms, a training room, a kitchen, and seven concession stands are also housed in the facility.

Responsibilities
  • Perform general labor as assigned.
  • Event and building setups and teardowns for clients and sports team tenants. This includes stage builds for concerts and the basketball court multiple times per week, month, and year.
  • Operate various cleaning machines.
  • Cleaning all areas of the facility, both inside and outside, pre-event, during the event, and post-event.
  • Use cleaning chemicals safely.
  • Perform all other duties as assigned relevant to this position.
Qualifications
  • Previous experience with venue changeovers and/or custodial duties preferred.
  • Must be able to stand for long periods of time.
  • Must be able to lift heavy objects.
  • Ability to perform general labor.
  • Must be able to walk stairs, bend, and lean with or without accommodations.
  • High school diploma or GED preferred.
Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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