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Arcade Attendant Jobs (NOW HIRING)

Stars and Strikes

Arcade Attendant

Irmo, SC · On-site

Stars and Strikes Arcade Attendants are responsible for providing an exciting, entertaining, and safe playing environment for all guests. What we're looking for: * 16 years + of age * Friendly and ...

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Arcade Attendant information

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How much do arcade attendant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for arcade attendant in the United States is $15.22, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.35 per hour, depending on experience, location, and employer.

What is the difference between Arcade Attendant vs Game Attendant?

AspectArcade AttendantGame Attendant
CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; basic customer service skills
Work EnvironmentArcade centers, amusement parks, entertainment venuesArcade centers, amusement parks, entertainment venues
Job ResponsibilitiesMaintaining arcade machines, assisting customers, handling tokens and ticketsMonitoring game stations, assisting players, troubleshooting game issues

Both roles involve customer service in entertainment settings and require similar credentials. The main difference is that Arcade Attendants focus on overall arcade maintenance and customer assistance, while Game Attendants specifically oversee individual game stations. Both positions are essential for providing a smooth gaming experience in arcades and amusement venues.

What are some common challenges faced by arcade attendants, and how can they be managed effectively?

Arcade Attendants often encounter challenges such as handling large crowds during peak hours, troubleshooting game machine issues, and ensuring a safe environment for guests of all ages. Successful attendants develop strong customer service skills, learn basic technical troubleshooting, and stay alert to maintain cleanliness and safety. Working as part of a team and communicating effectively with supervisors and coworkers also helps manage these challenges, ensuring smooth operations and a positive experience for patrons.

What key skills and qualifications are needed to excel as an arcade attendant, and why are they important?

To thrive as an Arcade Attendant, you need customer service skills, basic troubleshooting abilities, and familiarity with arcade game operations, usually with a high school diploma or equivalent. Experience with point-of-sale (POS) systems, cash handling, and simple maintenance tools is typically required. Strong communication, patience, and problem-solving skills help create a positive guest experience and resolve issues efficiently. These skills ensure smooth arcade operations, satisfied customers, and quick resolution of technical or service-related problems.

What is an arcade attendant?

Arcade attendants are staff members who work in arcades, helping customers with games, maintaining the cleanliness of the arcade, handling tokens or game cards, and assisting with minor technical issues. They often provide customer service by explaining how games work, resolving disputes, and ensuring a fun and safe environment for guests. Arcade attendants may also be responsible for redeeming prizes, stocking merchandise, and reporting any equipment malfunctions to managers. This role typically requires good communication skills and a friendly attitude.
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Arcade Attendant jobs near you
Infographic showing various Arcade Attendant job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, 38% Part Time, 1% Temporary, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $31,668 per year, or $15.2 per hour.

Arcade Attendant

Family Entertainment Group LLC

Sandusky, OH • On-site

$15/hr

Part-time

Re-posted 5 days ago

Family Entertainment Group rating

7.1

Company rating: 7.1 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

9th of 57 rated amusements

Job description

Job Type
Part-time
Description
About Us
Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. The Company operates nearly 90 locations throughout the U.S
Position Summary
The Arcade Attendant plays a key role in creating a fun, safe, and memorable guest experience at our family entertainment center. This position is responsible for delivering outstanding customer service, supporting arcade operations, maintaining equipment and merchandise, and ensuring a clean, organized environment.
Key Responsibilities
  • Greet and assist guests with a friendly and helpful attitude
  • Operate point-of-sale systems and handle cash, credit, and vouchers accurately
  • Stay informed about promotions, returns, exchanges, and security procedures
  • Maintain records related to daily sales and transactions
  • Monitor arcade floor for safety concerns and address security risks when observed
  • Answer guest questions about games, activities, and merchandise
  • Load tickets and prizes into machines and restock merchandise displays
  • Demonstrate and explain arcade games or products to guests
  • Handle guest complaints professionally and escalate when necessary
  • Clean games, tables, counters, and shelves to ensure a tidy environment
  • Conduct inventory and assist with stocking items
  • Troubleshoot and clear token or ticket jams
  • Support minor game maintenance and assist with moving games or equipment
  • Take out trash and assist with general cleanliness and organization
  • Perform any other duties as assigned by the General Manager

Requirements
Key Responsibilities
  • High school diploma or equivalent required
  • Friendly, professional demeanor with strong communication skills
  • Ability to work flexible shifts, including nights, weekends, and holidays
  • Basic math and cash-handling skills
  • Able to lift up to 30 pounds and stand for extended periods

Apply now to join our growing team and help Qus create memorable experiences in our locations.
Family Entertainment Group is an equal opportunity employer.
Salary Description
$15.00/hr

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