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Apprentice Data Center Capacity Engineer Jobs in Georgia

Data Center Engineer The engineer in this position should have a wealth of experience engineering/installing datacenter equipment. The engineer will typically take on the more complex work and pull ...

At least 3 years engineering experience or equivalent field experience in a data center environment BICSI certifications a plus An advanced understanding of various software packages including MS ...

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Serverfarm is a leading developer and operator of data centers with over 750+ locations and key ... for data center capacity. A career at Serverfarm means being at the forefront of digital ...

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key ... for data center capacity. A career at Serverfarm means being at the forefront of digital ...

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key ... for data center capacity. A career at Serverfarm means being at the forefront of digital ...

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Apprentice Data Center Capacity Engineer information

What is the difference between Apprentice Data Center Capacity Engineer vs Data Center Technician?

AspectApprentice Data Center Capacity EngineerData Center Technician
Required CertificationsBasic technical certifications, on-the-job trainingIT or electrical certifications often preferred
Work EnvironmentAssisting in capacity planning, monitoring infrastructureMaintaining hardware, troubleshooting equipment
Employer & Industry UsageEntry-level role in data center operations, often in large tech or telecom companiesHands-on hardware and network support in data centers

The Apprentice Data Center Capacity Engineer focuses on learning and assisting with capacity planning and infrastructure monitoring, while the Data Center Technician handles hardware maintenance and troubleshooting. Both roles are essential in data center operations but differ in responsibilities and experience level.

What are the most commonly searched types of Data Center Capacity Engineer jobs in Georgia? The most popular types of Data Center Capacity Engineer jobs in Georgia are:
What job categories do people searching Apprentice Data Center Capacity Engineer jobs in Georgia look for? The top searched job categories for Apprentice Data Center Capacity Engineer jobs in Georgia are:
What cities in Georgia are hiring for Apprentice Data Center Capacity Engineer jobs? Cities in Georgia with the most Apprentice Data Center Capacity Engineer job openings:
Data Center Operations Customer Liaison (Relocation Assistance Offered)

Data Center Operations Customer Liaison (Relocation Assistance Offered)

Serverfarm

Covington, GA • On-site

$130K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Job description

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.

A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.

Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.

THIS ROLE WILL SIT IN COVINGTON, GA (OUTSIDE OF ATLANTA) WITH RELOCATION ASSISTANCE OFFERED
The Data Center Operations Customer Liaison serves as the primary point of contact between data-center operations teams and customers. This role ensures clear, timely, and accurate communication regarding operational activities, maintenance events, incidents, and service delivery. The Customer Liaison plays a critical role in building customer trust, coordinating cross-functional responses, and ensuring customer requirements are understood and met without compromising operational integrity or uptime.
Key Responsibilities
  • Act as the primary operational point of contact for assigned customers.
  • Experience managing or working internally with FAANG organizations.
  • Communicate planned maintenance activities and operational changes.
  • Provide real-time updates during incidents and emergency events.
  • Coordinate customer access requests and site visits.
  • Interface with operations, engineering, and security teams.
  • Track customer-impacting issues through resolution.
  • Participate in incident response and escalation calls.
  • Maintain records of customer communications and approvals.
  • Support customer onboarding, reviews, and audits.
  • Identify opportunities to improve customer communication processes.
Required Qualifications
  • Bachelor's degree in Business, Communications, Engineering, or related field.
  • 5+ years of experience in customer-facing operational roles.
  • Strong written and verbal communication skills.
  • Experience supporting 24x7 operations.
  • Strong organizational and coordination skills.
Preferred Qualifications
  • Experience in data center or mission-critical environments.
  • Familiarity with ITIL or service delivery frameworks.
  • Experience supporting SLAs and customer audits.
  • Working knowledge of data center security and access processes.
Key Competencies
  • Customer relationship management
  • Incident communication and escalation
  • Cross-functional coordination
  • Operational awareness
  • Professional judgment under pressure
$130,000 - $150,000 a year
Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company's goals and strategic initiatives.
 
The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.
 
The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.

The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.

The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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