Durham, NC · Hybrid
$95K/yr
... years management experience in the GEC or other contact center environments How We Support You: We provide flexibility to help you achieve a good work-life balance. You'll be part of a global ...
Durham, NC · Hybrid
$95K/yr
... years management experience in the GEC or other contact center environments How We Support You: We provide flexibility to help you achieve a good work-life balance. You'll be part of a global ...
Durham, NC · Hybrid
$95K/yr
... years management experience in the GEC or other contact center environments How We Support You: We provide flexibility to help you achieve a good work-life balance. You'll be part of a global ...
Durham, NC · Hybrid
$95K/yr
... years management experience in the GEC or other contact center environments How We Support You: We provide flexibility to help you achieve a good work-life balance. You'll be part of a global ...
Durham, NC · On-site
$95K/yr
... years management experience in the GEC or other contact center environments How We Support You: We provide flexibility to help you achieve a good work-life balance. You'll be part of a global ...
Durham, NC · On-site
$95K/yr
... years management experience in the GEC or other contact center environments How We Support You: We provide flexibility to help you achieve a good work-life balance. You'll be part of a global ...
Durham, NC · On-site
$95K/yr
... years management experience in the GEC or other contact center environments How We Support You: We provide flexibility to help you achieve a good work-life balance. You'll be part of a global ...
Durham, NC · On-site
$95K/yr
... years management experience in the GEC or other contact center environments How We Support You: We provide flexibility to help you achieve a good work-life balance. You'll be part of a global ...
Cary, NC · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Cary, NC · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Cary, NC · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Cary, NC · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
$13 - $15.50/hr
Test Center Manager DEPARTMENT: Test Center LOCATION: Raleigh NC 27616 TEST CENTER ADDRESS: 3200 ... Minimum of one year of customer service experience required, in person (call center, retail ...
$13 - $15.50/hr
Test Center Manager DEPARTMENT: Test Center LOCATION: Raleigh NC 27616 TEST CENTER ADDRESS: 3200 ... Minimum of one year of customer service experience required, in person (call center, retail ...
$13 - $15.50/hr
Test Center Manager DEPARTMENT: Test Center LOCATION: Raleigh NC 27616 TEST CENTER ADDRESS: 3200 ... Minimum of one year of customer service experience required, in person (call center, retail ...
$13 - $15.50/hr
Test Center Manager DEPARTMENT: Test Center LOCATION: Raleigh NC 27616 TEST CENTER ADDRESS: 3200 ... Minimum of one year of customer service experience required, in person (call center, retail ...
Raleigh, NC · On-site
$13 - $15.50/hr
Test Center Manager DEPARTMENT: Test Center LOCATION: Raleigh NC 27616 TEST CENTER ADDRESS: 3200 ... Minimum of one year of customer service experience required, in person (call center, retail ...
Raleigh, NC · On-site
$13 - $15.50/hr
Test Center Manager DEPARTMENT: Test Center LOCATION: Raleigh NC 27616 TEST CENTER ADDRESS: 3200 ... Minimum of one year of customer service experience required, in person (call center, retail ...
Durham, NC · On-site
$11.50 - $14.75/hr
Member Support Center Manager Reports to: Member Support Center Director Department: Member Support ... Monitor and evaluate call quality scorecards monthly as required. * Oversee the Member Support ...
Durham, NC · On-site
$11.50 - $14.75/hr
Member Support Center Manager Reports to: Member Support Center Director Department: Member Support ... Monitor and evaluate call quality scorecards monthly as required. * Oversee the Member Support ...
$15 - $20.50/hr
Company Description Global Bankers Insurance Group, LLC ("Global Bankers") represents and manages a ... One year of customer service experience in a call center environment * Clear and concise verbal and ...
$15 - $20.50/hr
Company Description Global Bankers Insurance Group, LLC ("Global Bankers") represents and manages a ... One year of customer service experience in a call center environment * Clear and concise verbal and ...
Durham, NC · On-site
$15 - $20.50/hr
Company Description Global Bankers Insurance Group, LLC ("Global Bankers") represents and manages a ... One year of customer service experience in a call center environment * Clear and concise verbal and ...
Durham, NC · On-site
$15 - $20.50/hr
Company Description Global Bankers Insurance Group, LLC ("Global Bankers") represents and manages a ... One year of customer service experience in a call center environment * Clear and concise verbal and ...
Cary, NC · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Cary, NC · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Durham, NC · On-site
$20.52 - $39.20/hr
Use HR information systems and call center tools to document, track, and resolve customer needs ... Collaborate with the HR Information Center Manager on special projects and service enhancements.
Durham, NC · On-site
$20.52 - $39.20/hr
Use HR information systems and call center tools to document, track, and resolve customer needs ... Collaborate with the HR Information Center Manager on special projects and service enhancements.
Durham, NC · On-site
$20.52 - $39.20/hr
Use HR information systems and call center tools to document, track, and resolve customer needs ... Collaborate with the HR Information Center Manager on special projects and service enhancements.
Durham, NC · On-site
$20.52 - $39.20/hr
Use HR information systems and call center tools to document, track, and resolve customer needs ... Collaborate with the HR Information Center Manager on special projects and service enhancements.
Durham, NC · On-site
$20.52 - $39.20/hr
Use HR information systems and call center tools to document, track, and resolve customer needs ... Collaborate with the HR Information Center Manager on special projects and service enhancements.
Durham, NC · On-site
$20.52 - $39.20/hr
Use HR information systems and call center tools to document, track, and resolve customer needs ... Collaborate with the HR Information Center Manager on special projects and service enhancements.
Raleigh, NC · On-site
$16.70/hr
Test Center Manager DEPARTMENT: Test Center LOCATION: Raleigh NC 27616 TEST CENTER ADDRESS: 3200 ... Minimum of one year of customer service experience required, in person (call center, retail ...
Raleigh, NC · On-site
$16.70/hr
Test Center Manager DEPARTMENT: Test Center LOCATION: Raleigh NC 27616 TEST CENTER ADDRESS: 3200 ... Minimum of one year of customer service experience required, in person (call center, retail ...
Durham, NC · On-site
$20.52 - $39.20/hr
Use HR information systems and call center tools to document, track, and resolve customer needs ... Collaborate with the HR Information Center Manager on special projects and service enhancements.
Durham, NC · On-site
$20.52 - $39.20/hr
Use HR information systems and call center tools to document, track, and resolve customer needs ... Collaborate with the HR Information Center Manager on special projects and service enhancements.
$20.52 - $39.20/hr
Use HR information systems and call center tools to document, track, and resolve customer needs ... Collaborate with the HR Information Center Manager on special projects and service enhancements.
$20.52 - $39.20/hr
Use HR information systems and call center tools to document, track, and resolve customer needs ... Collaborate with the HR Information Center Manager on special projects and service enhancements.
Durham, NC · On-site
$20.52 - $39.20/hr
Use HR information systems and call center tools to document, track, and resolve customer needs ... Collaborate with the HR Information Center Manager on special projects and service enhancements.
Durham, NC · On-site
$20.52 - $39.20/hr
Use HR information systems and call center tools to document, track, and resolve customer needs ... Collaborate with the HR Information Center Manager on special projects and service enhancements.
$11.92 - $14.13
6% of jobs
$14.13 - $16.34
14% of jobs
$16.77 is the 25th percentile. Wages below this are outliers.
$16.34 - $18.55
25% of jobs
The median wage is $19.17 / hr.
$18.55 - $20.75
17% of jobs
$22.69 is the 75th percentile. Wages above this are outliers.
$20.75 - $22.96
15% of jobs
$22.96 - $25.17
7% of jobs
$25.17 - $27.38
6% of jobs
$27.38 - $29.59
4% of jobs
$29.59 - $31.80
2% of jobs
$31.80 - $34.01
1% of jobs
$34.01 - $36.22
2% of jobs
$11
$21
$36
| Aspect | Apprentice Call Center Manager | Call Center Supervisor |
|---|---|---|
| Credentials | On-the-job training, basic customer service experience | Experience in call center operations, sometimes certifications |
| Work Environment | Training setting, entry-level environment | Supervisory role overseeing daily operations |
| Employer Usage | Training programs, entry-level positions | Established call centers, customer service teams |
| Search Intent | Learning about entry-level management roles | Managing call center teams, operational oversight |
The Apprentice Call Center Manager is typically an entry-level role focused on training and developing skills in call center management, often involving on-the-job learning. In contrast, a Call Center Supervisor is an experienced professional responsible for overseeing daily operations and team performance. While both roles are involved in call center management, the apprentice position emphasizes learning and growth, whereas the supervisor role involves direct supervision and operational responsibilities.
$95K/yr
Full-time
Medical, Retirement, PTO
Posted 12 days ago
About the Role:
You will have oversight of the GEC (Global Engagement Center) teams performing inbound calls, email, chat and processing/fulfillment of work in the GEC. You will plan your resources to help deliver outbound campaigns that bring value to the Association.
You will report to the Director - GEC and use a hybrid work schedule. You will manage a team of up to 6 Associate Managers.
You Will:
You Have:
How We Support You:
We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.
We offer benefit options in and out of the workplace, including healthcare, retirement, paid time-off, parental leave, an employee assistance program. We provide resources that support your mental health, and evolve our offerings to meet your needs. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.
We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.
About Us:
At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.
Learn more about The Association on LinkedIn and our Career Site.
#LI-Hybrid #GreatPlacetoWork
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
The Annual Salary Range for this role is: $95,000
Please note, this is a standard range and exact compensation may vary based on experience and location. If you'd like to understand more on the salary range, please contact the recruiter listed on this posting.
If you're interested in this role, please apply before 17 July
While this role can work remotely in the US, please note that we are unable to employ individuals in the state of California.
Sourced by ZipRecruiter
Accounting services
501 - 1,000 Employees
Durham, NC, US
1887
