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Apprentice Call Center Manager Jobs in Raleigh, NC

Ampcus

Call Center Customer Service Professional - IV

Cary, NC · On-site

$15.75 - $20.50/hr

Call Center Customer Service Professional - IV Job Location: Cary, NC Shifts and Hours: * Day Shift ... Enlist management personnel, specialized support teams, or external repair organizations as ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

IQVIA

Sr Director, Client Services, Call Center

Durham, NC · Remote

$116K - $324K/yr

... managers and team members Reviews analyses of activities, costs, quality, operations, and forecast ... call center operations and how to operate when a business continuity event occurs Embraces a ...

IQVIA

Sr Director, Client Services, Call Center

Durham, NC · Remote

$116K - $324K/yr

... managers and team members Reviews analyses of activities, costs, quality, operations, and forecast ... call center operations and how to operate when a business continuity event occurs Embraces a ...

prometric

Test Center Administrator (FT)

Raleigh, NC

$13 - $15.50/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Raleigh NC 27616 TEST CENTER ADDRESS: 3200 ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (FT)

Raleigh, NC

$13 - $15.50/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Raleigh NC 27616 TEST CENTER ADDRESS: 3200 ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (FT)

Raleigh, NC

$13 - $15.50/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Raleigh NC 27616 TEST CENTER ADDRESS: 3200 ... Minimum of one year of customer service experience required, in person (call center, retail ...

Planet Fitness

Member Support Center Manager

Durham, NC · On-site

$11.50 - $14.75/hr

Member Support Center Manager Reports to: Member Support Center Director Department: Member Support ... Monitor and evaluate call quality scorecards monthly as required. * Oversee the Member Support ...

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All JobsApprentice Call Center JobsApprentice Call Center Manager JobsApprentice Call Center Manager Jobs in Raleigh, NC

Apprentice Call Center Manager information

See Raleigh, NC salary details

$11

$21

$36

How much do apprentice call center manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for apprentice call center manager in Raleigh, NC is $21.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.37 per hour, depending on experience, location, and employer.

What is the difference between Apprentice Call Center Manager vs Call Center Supervisor?

AspectApprentice Call Center ManagerCall Center Supervisor
CredentialsOn-the-job training, basic customer service experienceExperience in call center operations, sometimes certifications
Work EnvironmentTraining setting, entry-level environmentSupervisory role overseeing daily operations
Employer UsageTraining programs, entry-level positionsEstablished call centers, customer service teams
Search IntentLearning about entry-level management rolesManaging call center teams, operational oversight

The Apprentice Call Center Manager is typically an entry-level role focused on training and developing skills in call center management, often involving on-the-job learning. In contrast, a Call Center Supervisor is an experienced professional responsible for overseeing daily operations and team performance. While both roles are involved in call center management, the apprentice position emphasizes learning and growth, whereas the supervisor role involves direct supervision and operational responsibilities.

What are the most commonly searched types of Call Center Manager jobs in Raleigh, NC? The most popular types of Call Center Manager jobs in Raleigh, NC are:
Apprentice Call Center Manager jobs near you

Technical Call Center Technician

Revels Tractor

Fuquay Varina, NC • On-site

$31K - $38K/yr

Full-time

Posted 24 days ago

Job description

Title: Technical Call Center Technician
Reports to: Customer Experience Manager
Position summary: This position is responsible for the daily functions related to assisting in support of centralized customer and product support functions. This person will perform all duties in accordance with Revels' policies and procedures.
Essential duties (including, but not limited to):
  • Provide technical support to customers for John Deere and various allied equipment
  • Open and review work orders for various service transactions
  • Maintain and follow up on work orders
  • Utilize and interact with co-workers and mobile technicians as needed to provide service issue resolutions
  • Monitor and provide support for Expert Alerts, and DTC notifications
  • Utilize John Deere Service Center, CCMS/DTAC, Expert Connect, and all other John Deere resources required by Revels
  • Answer phone calls in the call center, return missed calls, and messages.
  • Utilize all necessary documents/spreadsheets in order to assist customers on various types of calls and requests.
  • Service as a technical communicator (TC)

Requirements
  • Must have at least 3 years of mechanical experience with John Deere golf equipment and John Deere online systems.
  • 3 years of familiarity with a variety of the field's concepts, practices, and procedures.
  • Ability to remain focused in a busy environment
  • Strong interpersonal and customer service skills with the ability to speak professionally and courteously with customers and staff.
  • Team player, willingness to adapt to necessary changes within the job description to better serve the company in challenging situations.
  • Bilingual not required, but preferable due to some language barriers with a small portion of our customers.
  • Experience with basic computer functions, and ability to learn new programs, and create and edit spreadsheets.
  • Willingness to accompany technicians in the shop or on the road occasionally if requested by supervisor.
  • Must participate in John Deere training as required by Revels, and complete are required classes in order to obtain certification.

Working Conditions:
  • General office environment
  • Some activities will be carried out in an outside storage yard for equipment, or in a shop environment.
  • Occasionally, ride along with a mobile technician or salesperson to learn more about their daily routines.

Physical Requirements:
  • Must be able to complete various activities in the work area that may require lifting, standing, and carrying, bending, stretching, kneeling, squatting, and sitting for extended periods of time.
  • Must be able to lift/move 25 lbs. at a time.

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