Call Center Manager - B2C
Raleigh, NC · On-site
Experience implementing and training call center processes and systems * Experience with data management and data analysis
Call Center Manager - B2C
Raleigh, NC · On-site
Experience implementing and training call center processes and systems * Experience with data management and data analysis
Call Center Manager - North Carolina
Raleigh, NC · On-site +1
Overview The Call Center Manager is responsible for the overall leadership, management, and performance of a customer contact center operation. This role provides strategic and operational oversight ...
Call Center Manager - North Carolina
Raleigh, NC · On-site +1
Overview The Call Center Manager is responsible for the overall leadership, management, and performance of a customer contact center operation. This role provides strategic and operational oversight ...
Overview The Call Center Manager is responsible for the overall leadership, management, and performance of a customer contact center operation. This role provides strategic and operational oversight ...
Overview The Call Center Manager is responsible for the overall leadership, management, and performance of a customer contact center operation. This role provides strategic and operational oversight ...
Call Center Specialist
$15.25 - $19/hr
With offices across North Carolina, our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and ...
Call Center Specialist
$15.25 - $19/hr
With offices across North Carolina, our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and ...
Call Center Representative
Raleigh, NC · On-site
$22/hr
... CRM (Customer Relationship Management) and collections systems Identify root causes of delinquency and recommend compliant resolution strategies Minimum Qualifications 2+ years of Call Center ...
Call Center Representative
Raleigh, NC · On-site
$22/hr
... CRM (Customer Relationship Management) and collections systems Identify root causes of delinquency and recommend compliant resolution strategies Minimum Qualifications 2+ years of Call Center ...
Call Center Representative
Raleigh, NC · On-site
$22/hr
... CRM (Customer Relationship Management) and collections systems Identify root causes of delinquency and recommend compliant resolution strategies Minimum Qualifications 2+ years of Call Center ...
Call Center Representative
Raleigh, NC · On-site
$22/hr
... CRM (Customer Relationship Management) and collections systems Identify root causes of delinquency and recommend compliant resolution strategies Minimum Qualifications 2+ years of Call Center ...
Call Center Representative
Raleigh, NC · On-site
$18 - $20/hr
Call Center Representative (CSR) Are you passionate about helping customers and solving problems ... Experience with CRM systems and customer service tools * Ability to adapt to different customer ...
Call Center Representative
Raleigh, NC · On-site
$18 - $20/hr
Call Center Representative (CSR) Are you passionate about helping customers and solving problems ... Experience with CRM systems and customer service tools * Ability to adapt to different customer ...
Call Center Representative
$18 - $20/hr
We are seeking a dedicated Call Center Representative (CSR) to provide outstanding service and ... Experience with CRM systems and customer service tools * Ability to adapt to different customer ...
Quick apply
Call Center Representative
$18 - $20/hr
We are seeking a dedicated Call Center Representative (CSR) to provide outstanding service and ... Experience with CRM systems and customer service tools * Ability to adapt to different customer ...
Call Center Representative
Raleigh, NC · On-site
$18 - $20/hr
We are seeking a dedicated Call Center Representative (CSR) to provide outstanding service and ... Experience with CRM systems and customer service tools * Ability to adapt to different customer ...
Call Center Representative
Raleigh, NC · On-site
$18 - $20/hr
We are seeking a dedicated Call Center Representative (CSR) to provide outstanding service and ... Experience with CRM systems and customer service tools * Ability to adapt to different customer ...
Call Center Technology Administrator
$16.50 - $20.50/hr
The Call Center Technology Administrator is responsible for the design, administration, reliability ... User & Access Management * Provision users, manage licenses, roles, and permissions. * Enforce role ...
Call Center Technology Administrator
$16.50 - $20.50/hr
The Call Center Technology Administrator is responsible for the design, administration, reliability ... User & Access Management * Provision users, manage licenses, roles, and permissions. * Enforce role ...
Call Center Specialist
Durham, NC · On-site
$15.25 - $19/hr
With offices across North Carolina, our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and ...
Call Center Specialist
Durham, NC · On-site
$15.25 - $19/hr
With offices across North Carolina, our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and ...
Call Center Representative (Research).
Cary, NC · On-site
$14 - $17.50/hr
Call Center Representative - Clinical Research (Bilingual Preferred) Location: Durham, NC Employer ... Ability to manage call volume and meet productivity expectations Bilingual (Spanish/English ...
Quick apply
Call Center Representative (Research).
Cary, NC · On-site
$14 - $17.50/hr
Call Center Representative - Clinical Research (Bilingual Preferred) Location: Durham, NC Employer ... Ability to manage call volume and meet productivity expectations Bilingual (Spanish/English ...
Call Center Representative (Research).
Cary, NC · On-site
$14.75 - $18.50/hr
Call Center Representative - Clinical Research (Bilingual Preferred) Location: Durham, NC Employer ... Ability to manage call volume and meet productivity expectations Bilingual (Spanish/English ...
Call Center Representative (Research).
Cary, NC · On-site
$14.75 - $18.50/hr
Call Center Representative - Clinical Research (Bilingual Preferred) Location: Durham, NC Employer ... Ability to manage call volume and meet productivity expectations Bilingual (Spanish/English ...
Call Center Representative (Research).
Cary, NC · On-site
$16.25 - $20.50/hr
Call Center Representative - Clinical Research Use Your Communication Skills to Support Public ... Ability to manage call volume and meet productivity expectations Bilingual (Spanish/English ...
Call Center Representative (Research).
Cary, NC · On-site
$16.25 - $20.50/hr
Call Center Representative - Clinical Research Use Your Communication Skills to Support Public ... Ability to manage call volume and meet productivity expectations Bilingual (Spanish/English ...
Call Center Representative
Cary, NC · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Call Center Representative
Cary, NC · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Call Center Representative (Temporary)
Raleigh, NC · Remote
$19/hr
Video Interviewing: As part of our Call Center hiring efforts, we're using a video screening ... This step accelerates the interview process, moving qualified candidates to hiring manager ...
Call Center Representative (Temporary)
Raleigh, NC · Remote
$19/hr
Video Interviewing: As part of our Call Center hiring efforts, we're using a video screening ... This step accelerates the interview process, moving qualified candidates to hiring manager ...
Call Center Representative
Cary, NC · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Call Center Representative
Cary, NC · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Call Center Coordinator
Cary, NC · On-site
$19.50 - $26.50/hr
Informed by statewide data and predictive analytics, community-based care-managers work with local ... Call Center staff also monitor for incoming calls, process referrals, and assist with any questions ...
Call Center Coordinator
Cary, NC · On-site
$19.50 - $26.50/hr
Informed by statewide data and predictive analytics, community-based care-managers work with local ... Call Center staff also monitor for incoming calls, process referrals, and assist with any questions ...
Call Center Coordinator
Cary, NC · On-site
$19.50 - $26.50/hr
Informed by statewide data and predictive analytics, community-based care-managers work with local ... Call Center staff also monitor for incoming calls, process referrals, and assist with any questions ...
Call Center Coordinator
Cary, NC · On-site
$19.50 - $26.50/hr
Informed by statewide data and predictive analytics, community-based care-managers work with local ... Call Center staff also monitor for incoming calls, process referrals, and assist with any questions ...
Manage incoming service calls and ensure timely job assignment and completion * Lead, coach, and support operations personnel * Prepare reports, operational metrics, and performance tracking data
Manage incoming service calls and ensure timely job assignment and completion * Lead, coach, and support operations personnel * Prepare reports, operational metrics, and performance tracking data
Apprentice Call Center Manager information
See Raleigh, NC salary details
$11.92 - $14.13
6% of jobs
$14.13 - $16.34
14% of jobs
$16.77 is the 25th percentile. Wages below this are outliers.
$16.34 - $18.55
25% of jobs
The median wage is $19.17 / hr.
$18.55 - $20.75
17% of jobs
$22.69 is the 75th percentile. Wages above this are outliers.
$20.75 - $22.96
15% of jobs
$22.96 - $25.17
7% of jobs
$25.17 - $27.38
6% of jobs
$27.38 - $29.59
4% of jobs
$29.59 - $31.80
2% of jobs
$31.80 - $34.01
1% of jobs
$34.01 - $36.22
2% of jobs
$11
$21
$36
How much do apprentice call center manager jobs pay per hour?
As of Aug 31, 2026, the average hourly pay for apprentice call center manager in Raleigh, NC is $21.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.37 per hour, depending on experience, location, and employer.
What is the difference between Apprentice Call Center Manager vs Call Center Supervisor?
| Aspect | Apprentice Call Center Manager | Call Center Supervisor |
|---|---|---|
| Credentials | On-the-job training, basic customer service experience | Experience in call center operations, sometimes certifications |
| Work Environment | Training setting, entry-level environment | Supervisory role overseeing daily operations |
| Employer Usage | Training programs, entry-level positions | Established call centers, customer service teams |
| Search Intent | Learning about entry-level management roles | Managing call center teams, operational oversight |
The Apprentice Call Center Manager is typically an entry-level role focused on training and developing skills in call center management, often involving on-the-job learning. In contrast, a Call Center Supervisor is an experienced professional responsible for overseeing daily operations and team performance. While both roles are involved in call center management, the apprentice position emphasizes learning and growth, whereas the supervisor role involves direct supervision and operational responsibilities.
What are the most commonly searched types of Call Center Manager jobs in Raleigh, NC?
The most popular types of Call Center Manager jobs in Raleigh, NC are:
Call Center Manager - B2C
Raleigh, NC • On-site
BRIX Recruiting Partners (Home Improvement) •
Recruiting and Staffing Services • 11 - 50 employees11 - 50 employees
Full-time
Retirement, PTO
This job post has expired 3 days ago. Applications are no longer accepted.
Job description
Company Overview:
- This is a 5+ year old, growing exterior remodeling company serving homeowners throughout North Carolina
- This company is looking for someone to lead all call center operations while developing their people and building scalable systems for long-term growth
What is Being Offered:
- Competitive base + bonus potential
- 401K with match & PTO
What The Position is About:
- Lead and motivate the call center team
- Oversee day-to-day operations, ensuring the team meets or exceeds KPIs
- Develop and implement call center strategies to optimize efficiency, productivity, and sales
- Recruit, hire, and train call center personnel
- Make rehash calls weekly
- Provide ongoing coaching, mentoring, and performance feedback to the team
- Monitor and analyze call center metrics and reports to identify trends, address performance gaps, and implement process improvements
The Right Candidate Will Have:
- 2-5+ years of call center or inside sales leadership experience within the home improvement industry
- Proven ability to coach, mentor, and develop employees
- Experience implementing and training call center processes and systems
- Experience with data management and data analysis
About BRIX Recruiting Partners
Sourced by ZipRecruiter
Our mission is simple: to help our clients build the most successful sales and management team by providing top talent at a reasonable price. Through a combination of traditional direct recruiting methods and the latest online employment marketing techniques our recruitment agency provides better candidates, better hires, and better retention. Each of our team members in our recruitment agency understands the effort and diligence required to recruit top-level talent at the national level. Our expertise spans inside and outside sales and management without limitation to specific industries. While our backgrounds vary, we all come to this work with a dedication to great customer service, top-talent results, and a focus on improving each customer’s bottom line.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Chaska, MN, US
Year founded
2011