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Apprentice Call Center Manager Jobs in Michigan (NOW HIRING)

Outdoor Adventures, Inc.

Call Center Agent

Bay City, MI · On-site

$14/hr

Call Center Agent Join our dynamic team on-site at our Bay City, MI (48708) office as a Call Center ... Log all call data and update guest profiles accurately in our CRM. * Hit individual and team ...

Xtend, Inc

Call Center Team Lead

Grand Rapids, MI · On-site

$18 - $19/hr

High school diploma, GED, or equivalent experience, including 1-2 years of office, call center, or ... Ability to manage multiple priorities independently while maintaining accuracy and confidentiality.

Edward Rose & Sons

Call Center Representative

Portage, MI · On-site

$15.25 - $19/hr

The Call Center Representative is responsible for managing large amounts of inbound and outbound customer calls and emails regarding their broadband services in a timely manner. This correspondence ...

Xtend Inc

Call Center Team Lead

Grand Rapids, MI · On-site

$18 - $19/hr

High school diploma, GED, or equivalent experience, including 1-2 years of office, call center, or ... Ability to manage multiple priorities independently while maintaining accuracy and confidentiality.

Xtend, Inc

Call Center Team Lead

Grand Rapids, MI · On-site

$18 - $19/hr

High school diploma, GED, or equivalent experience, including 1-2 years of office, call center, or ... Ability to manage multiple priorities independently while maintaining accuracy and confidentiality.

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$14/hr

Call Center Agent Join our dynamic team on-site at our Bay City, MI (48708) office as a Call Center ... Log all call data and update guest profiles accurately in our CRM. * Hit individual and team ...

Xtend, Inc

Call Center Team Lead

Grand Rapids, MI · On-site

$18 - $19/hr

High school diploma, GED, or equivalent experience, including 1-2 years of office, call center, or ... Ability to manage multiple priorities independently while maintaining accuracy and confidentiality.

Midwest Vision Partners

Call Center Representative

Lansing, MI · On-site

$16.25 - $20.25/hr

Call Center Representative Midwest Vision Partners is looking for a Patient Intake & Communications ... Ability to multitask and manage time effectively in a fast-paced environment * Strong perseverance ...

Pinnacle GI Partners

Call Center Agent

Rochester, MI · On-site

$13.75 - $18.25/hr

We are actively seeking Call Center Receptionists for our Rochester Hills, MI office. The Call ... manager updated when unusual situations arise while scheduling patients • Make copies of all ...

Pinnacle GI Partners

Call Center Agent

Rochester, MI · On-site

$13.75 - $18.25/hr

We are actively seeking Call Center Receptionists for our Rochester Hills, MI office. The Call ... manager updated when unusual situations arise while scheduling patients • Make copies of all ...

Pinnacle GI Partners

Call Center Agent

Rochester, MI · On-site

$17/hr

We are actively seeking Call Center Receptionists for our Rochester Hills, MI office. The Call ... manager updated when unusual situations arise while scheduling patients • Make copies of all ...

DK Security, Inc

Call Center Operator

Grand Rapids, MI · On-site

$18/hr

Call Center Operator SCOPE: Command Center Operators are an integral part of DK's team! They are ... management team as well as our supervisors and employees out in the field, and ultimately our ...

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All JobsApprentice Call Center JobsApprentice Call Center Manager JobsApprentice Call Center Manager Jobs in Michigan

Apprentice Call Center Manager information

What is the difference between Apprentice Call Center Manager vs Call Center Supervisor?

AspectApprentice Call Center ManagerCall Center Supervisor
CredentialsOn-the-job training, basic customer service experienceExperience in call center operations, sometimes certifications
Work EnvironmentTraining setting, entry-level environmentSupervisory role overseeing daily operations
Employer UsageTraining programs, entry-level positionsEstablished call centers, customer service teams
Search IntentLearning about entry-level management rolesManaging call center teams, operational oversight

The Apprentice Call Center Manager is typically an entry-level role focused on training and developing skills in call center management, often involving on-the-job learning. In contrast, a Call Center Supervisor is an experienced professional responsible for overseeing daily operations and team performance. While both roles are involved in call center management, the apprentice position emphasizes learning and growth, whereas the supervisor role involves direct supervision and operational responsibilities.

What are the most commonly searched types of Call Center Manager jobs in Michigan?

The most popular types of Call Center Manager jobs in Michigan are:

Apprentice Call Center Manager jobs near you

Call Center Agent

Outdoor Adventures, Inc.

Bay City, MI • On-site

$14/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Call Center Agent

Join our dynamic team on-site at our Bay City, MI (48708) office as a Call Center Customer Success Representative. In this role, you are the voice of our company. You will work closely with a supportive team to turn everyday interactions into positive experiences by handling inquiries with empathy, speed, and professionalism. We provide the training; you bring the passion for helping people! This is a good fit for someone who is reliable, competitive, comfortable talking on the phone, and motivated by goals.

Responsibilities

  • Answer incoming calls and respond to customer inquiries in a timely and professional manner.

  • Conduct high-volume outbound calls to families and prospective clients.

  • Set appointments for families to view our resorts.

  • Log all call data and update guest profiles accurately in our CRM.

  • Hit individual and team service targets to boost team performance.

  • Learn Continuous updates on company policies and products offered.

Compensation amp; Perks

  • Guaranteed hourly wage: Reliable base pay for every hour you work.

  • Uncapped commission: Boost your earnings based on your performance.

  • Fun, high-energy office culture with daily sales contests and prizes.

  • 401 (k) matching

  • PTO for every hour worked

  • Vision Insurance

  • Dental Insurance

  • Health Insurance

What We Look For

  • Location: Ability to commute daily to our Bay City, MI office.

  • Education: High school diploma or equivalent.

  • Experience: Past customer service or call center work is a major plus.

  • Vibrant verbal communication skills and an infectious, positive phone presence and a talent for building a quick rapport.

  • Tech skills: Comfort navigating computers and basic software quickly.

  • Resilience to handle rejection with a professional, upbeat attitude.

Hours
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 1:00 PM
Hourly Wage
$14.00
0-24.9 Hours of Work
$0.00
$14.50
25-30.9 Hours of Work
$0.50
$15.00
31-35.9 Hours of Work
$1.00
$16.00
36-40 Hours of work
$2.00
Commission
Number Of Tours
Weekday
Weekend
0
$0.00
$0.00
1
$0.00
$0.00
2
$0.00
$0.00
3
$0.00
$0.00
4
$15.00
$7.00
5
$15.00
$7.00
6
$17.00
$9.00
7
$19.00
$9.00
8
$21.00
$10.00
9
$23.00
$11.00
10
$25.00
$12.00
11
$27.00
$13.00
12
$29.00
$14.00
13
$31.00
$15.00
14+
$33.00
$16.00

About Outdoor Adventures
Outdoor Adventures is Michigan’s largest network of premier outdoor resorts and campgrounds. We are a multigenerational family business committed to providing fun and unique outdoor experiences for families to create memories that will last a lifetime. We’ve been serving our members and the hard-working people of Michigan for over 25 years and we look forward to continuing this for another 25 years and beyond. It’s an exciting time at the company as Outdoor Adventures is growing and making strides to become one of the top membership camping companies in the nation. And while we continue to grow, the philosophy our Founder instilled in the organization still prevails and that is to treat everyone like family.
Job Type: Full-time

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